What to do if the buttons on the Mi TV 4 32 cannot work properly?
If the buttons on your Mi TV 4 32 cannot work properly, please refer to the following troubleshooting steps:
1. Please turn off the TV, unplug it from the power source, wait for a few minutes, and then plug it back in. Power it on and check if the buttons are responsive;
2. To ensure that there are no physical obstructions, please rub the dust, and debris on the surface of the buttons as this can sometimes interfere with button operation;
3. Ensure that your TV has the latest software update installed by going to [Settings] >> [Device Preferences] >> [About] >> [System update] and check for updates;
4. As a last resort, consider performing a factory reset on your TV by going to [Settings] >> [Device Preferences] >> [Reset]. This will erase all the data on your TV, so make sure to back up important data before proceeding.
If the above troubleshooting methods still can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Please turn off the TV, unplug it from the power source, wait for a few minutes, and then plug it back in. Power it on and check if the buttons are responsive;
2. To ensure that there are no physical obstructions, please rub the dust, and debris on the surface of the buttons as this can sometimes interfere with button operation;
3. Ensure that your TV has the latest software update installed by going to [Settings] >> [Device Preferences] >> [About] >> [System update] and check for updates;
4. As a last resort, consider performing a factory reset on your TV by going to [Settings] >> [Device Preferences] >> [Reset]. This will erase all the data on your TV, so make sure to back up important data before proceeding.
If the above troubleshooting methods still can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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