What to do if the app crashes on the Xiaomi TV F2 50?
If an app on your Xiaomi TV F2 50 crashes, please refer to the following troubleshooting steps:
1. Restart your TV and try again;
2. Too much cache will cause the app to crash, please go to [Settings] >> select [Applications] >> select [Manage Installed Applications] >> select the app >> select [Clear data] and [Clear cache] and then try opening the app again;
3. Reinstalling the app ensures that you have the latest version, please uninstall the app by going to [Settings] >> select [Applications] >> select [Manage Installed Applications] >> select the app >> select [Uninstall] and reinstall the app from the Appstore;
4. Make sure your TV is updated, please check for updates by going to [Settings] >> select [Device & Software] >> select [About] >> [Check for Updates];
5. If the above steps can’t resolve the issue, please perform a factory reset by going to [Settings] >> select [Device & Software] >> select [Reset to Factory Defaults].
Note:
Performing the factory reset will erase all the data on the TV, please back up important data first.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Help] >> [Send feedback], follow the instructions on this interface.
1. Restart your TV and try again;
2. Too much cache will cause the app to crash, please go to [Settings] >> select [Applications] >> select [Manage Installed Applications] >> select the app >> select [Clear data] and [Clear cache] and then try opening the app again;
3. Reinstalling the app ensures that you have the latest version, please uninstall the app by going to [Settings] >> select [Applications] >> select [Manage Installed Applications] >> select the app >> select [Uninstall] and reinstall the app from the Appstore;
4. Make sure your TV is updated, please check for updates by going to [Settings] >> select [Device & Software] >> select [About] >> [Check for Updates];
5. If the above steps can’t resolve the issue, please perform a factory reset by going to [Settings] >> select [Device & Software] >> select [Reset to Factory Defaults].
Note:
Performing the factory reset will erase all the data on the TV, please back up important data first.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Help] >> [Send feedback], follow the instructions on this interface.
Does it help?
Yes
No