What to do if the Google Play Store on the Xiaomi TV P1E 43 is not accessible?
If the Google Play Store on the Xiaomi TV P1E 43 is not accessible, please refer to the following troubleshooting steps:
1. Ensure that the TV is connected to a stable and active internet. You can check the internet by navigating to [Settings] >> [Network & Internet] >> check if the Wi-Fi is turned on and connected to your network;
2. You can clear cache and data for Google Play Store by going to [Settings] >> [Apps] >> [See all apps] >> [Google Play Store] >> [Clear data] and [Clear cache] >> [OK];
3. Confirm that you are entering the correct login credentials for your Google account. You can remove the Google account associated with the Google Play Store, and then add it back. This may resolve authentication issues;
4. You can check storage space by navigating to [Settings] >> [Device Preferences] >> [Storage] >> [Internal shared storage] and you can check information about the available storage on your TV. If the available storage is insufficient, you can clear [Cached data];
5. You can check for system updates by going to [Settings] >> [Device Preferences] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
6. Restarting the TV can sometimes resolve temporary issues. Simply unplug the power source, wait for a few seconds, and then plug it back in;
7. If other troubleshooting steps do not resolve the issue, you may consider performing a factory reset. Please go to [Settings] >> [Device Preferences] >> [Reset]. Please note that the operation will erase all data on the TV, so be sure to back up important information before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Device Preferences] >> [Home screen] >> [Send feedback].
1. Ensure that the TV is connected to a stable and active internet. You can check the internet by navigating to [Settings] >> [Network & Internet] >> check if the Wi-Fi is turned on and connected to your network;
2. You can clear cache and data for Google Play Store by going to [Settings] >> [Apps] >> [See all apps] >> [Google Play Store] >> [Clear data] and [Clear cache] >> [OK];
3. Confirm that you are entering the correct login credentials for your Google account. You can remove the Google account associated with the Google Play Store, and then add it back. This may resolve authentication issues;
4. You can check storage space by navigating to [Settings] >> [Device Preferences] >> [Storage] >> [Internal shared storage] and you can check information about the available storage on your TV. If the available storage is insufficient, you can clear [Cached data];
5. You can check for system updates by going to [Settings] >> [Device Preferences] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
6. Restarting the TV can sometimes resolve temporary issues. Simply unplug the power source, wait for a few seconds, and then plug it back in;
7. If other troubleshooting steps do not resolve the issue, you may consider performing a factory reset. Please go to [Settings] >> [Device Preferences] >> [Reset]. Please note that the operation will erase all data on the TV, so be sure to back up important information before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Device Preferences] >> [Home screen] >> [Send feedback].
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