What to do if an app on the Xiaomi TV Max 86 cannot be started?
If the app on your Xiaomi TV Max 86 cannot be started, please check it as follows:
1. Please ensure that your TV is connected to the internet. Sometimes, a poor or unstable internet connection can prevent applications from starting or functioning correctly;
2. If a particular application isn’t starting, please close the app. Turn off the TV, wait for a few minutes, turn it on again and open it again;
3. Please try clearing the app cache and data by going to [Settings] >> [Apps] >> [Clear data], [Clear cache], [Clear defaults] >> [OK];
4. Ensure that the app is the latest version by going to [Google Play Store] >> [Manage apps and games] >> [Updates];
5. Make sure your TV's internal storage is sufficient by going to [Setting] >> [Device preference] >> [Storage] >> [Internal shared storage];
6. Make sure that your TV's system is the latest version by going to [Settings] >> [About] >> [System Update]. If available, install the updates;
7. If the problem persists, you can perform a factory reset by navigating to [Settings] >> [Device Preferences] >> [Reset]. Be aware that this will erase all settings and data on your TV, so use it as a last resort.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Device Preferences] >> [Home screen] >> [Send feedback].
1. Please ensure that your TV is connected to the internet. Sometimes, a poor or unstable internet connection can prevent applications from starting or functioning correctly;
2. If a particular application isn’t starting, please close the app. Turn off the TV, wait for a few minutes, turn it on again and open it again;
3. Please try clearing the app cache and data by going to [Settings] >> [Apps] >> [Clear data], [Clear cache], [Clear defaults] >> [OK];
4. Ensure that the app is the latest version by going to [Google Play Store] >> [Manage apps and games] >> [Updates];
5. Make sure your TV's internal storage is sufficient by going to [Setting] >> [Device preference] >> [Storage] >> [Internal shared storage];
6. Make sure that your TV's system is the latest version by going to [Settings] >> [About] >> [System Update]. If available, install the updates;
7. If the problem persists, you can perform a factory reset by navigating to [Settings] >> [Device Preferences] >> [Reset]. Be aware that this will erase all settings and data on your TV, so use it as a last resort.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Device Preferences] >> [Home screen] >> [Send feedback].
Does it help?
Yes
No