What to do if your Mi TV 4A 32 cannot be powered off via the remote control?
If the Mi TV 4A 32 can’t be turned off by the remote control, please refer to the following steps:
1. Try replacing the batteries, cleaning the buttons, or using a different remote;
2. Check the remote control for any visible damage or debris that might be obstructing its function. Sometimes, dirt, dust, or physical damage can hinder the button’s operation;
3. Ensure that there are no obstructions between the remote control and the TV and that there are no other electronic devices causing interference. Move any potential sources of interference away from the TV;
4. Check if your remote control is properly paired with your TV;
5. Please unplug the TV from the power source. This will ensure that the TV is completely turned off;
6. If the issue persists, please update the firmware of your TV by navigating to [Settings] >>[Device Preferences] >> [About] >> [System update];
7. If all these methods fail, please reset your TV to the factory defaults. Navigate to [Settings] >> [Device Preferences] >> [Reset] >> [Factory reset].
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Try replacing the batteries, cleaning the buttons, or using a different remote;
2. Check the remote control for any visible damage or debris that might be obstructing its function. Sometimes, dirt, dust, or physical damage can hinder the button’s operation;
3. Ensure that there are no obstructions between the remote control and the TV and that there are no other electronic devices causing interference. Move any potential sources of interference away from the TV;
4. Check if your remote control is properly paired with your TV;
5. Please unplug the TV from the power source. This will ensure that the TV is completely turned off;
6. If the issue persists, please update the firmware of your TV by navigating to [Settings] >>[Device Preferences] >> [About] >> [System update];
7. If all these methods fail, please reset your TV to the factory defaults. Navigate to [Settings] >> [Device Preferences] >> [Reset] >> [Factory reset].
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Does it help?
Yes
No