REDMI 17 5G FAQ

Product Overview
Q1. What are the selling points of the REDMI 17 5G?
A: For your reference, here are the selling points of the REDMI 17 5G:
1. It features a 7500 mAh large battery with 45 W smart fast charging, delivering long battery life.
2. It has a new 6.9-inch eye-care large screen with Corning Gorilla Glass 7i for drop resistance, providing the best experience in its class.
3. It adopts a unibody design with a dynamic breathing light effect, achieving the ultimate aesthetic design in its class.
4. It delivers a durable and practical experience upgrade with 300% louder volume and AI features, and it can provide smooth performance without lag.
 
Q2. What is the positioning of the REDMI 17 5G and who is it for?
A: This REDMI 17 5G is positioned as a durable and practical smartphone that prioritizes long battery life, a large eye-care display, and aesthetic design. It is suitable for customers who value all-day battery performance, comfortable screen viewing for extended periods, and reliable everyday performance.
 
Q3. What does the exterior of the REDMI 17 5G look like?
A: Here are the exterior details of the REDMI 17 5G:
 
Q4. What color options are available for the REDMI 17 5G?
A: The REDMI 17 5G is available in six color options, including Dark Gray, Green, White, Orange, Blue, and Purple.
Note:
Available colors may vary by country or region; please refer to local official sales channels.
 
Q5. Where can the SN and IMEI numbers of the REDMI 17 5G be viewed?
A: The SN and IMEI of the REDMI 17 5G can be viewed in the following locations:
1. You can check the SN and the IMEI of the REDMI 17 on the packing box and the label on the body.
2. On the phone, enter *#06#, and you can check the IMEI and SN.
3. Open the [Settings] App >> [About phone] >> [Detailed info and specs] >> [Status] >> tap [Model] to check the SN >> tap [IMEI] to check the IMEI.
 
Q6. What are the dimensions and weight of the REDMI 17 5G?
A: Here are the dimensions and weight specifications of the REDMI 17 5G:
1. Its product dimensions are 170.12 mm in height, 78.42 mm in width, and 8.88 mm in thickness.
2. It weighs 232 ± 5 grams.
3. Its package dimensions are 187 mm × 95 mm × 37 mm without the charger and 187 mm × 95 mm × 62 mm with the charger.
4. Its package weight is 394 ± 10 grams for the Global version and 530 ± 10 grams for the EU version.
Note:
Data provided by internal laboratories. Industry measurement methods may vary. Actual results may differ. Products may vary by region; please refer to the actual product.
 
Screen Display
Q1. What is the screen size, ratio, and screen-to-body ratio of the REDMI 17 5G?
A: This REDMI 17 5G has a 6.9-inch screen with a screen-to-body ratio of 90.3%.
 
Q2. What is the screen resolution of the REDMI 17 5G?
A: Its screen resolution is 1600 × 720 pixels, and its pixel density is 254 PPI.
 
Q3. What is the refresh rate of the REDMI 17 5G, and how is it adjusted?
A: Here are the refresh rate specifications and adjustment method:
1. It supports three screen refresh rate options: 60 Hz, 90 Hz, and 120 Hz.
2. The refresh rate can be adjusted in the display settings menu on the device: [Settings] >> [Display & brightness] >> [Refresh rate] >> [Custom], then you can adjust it as you prefer.
 
Q4. What is the brightness range of the REDMI 17 5G screen?
A: Here are the brightness specifications of the REDMI 17 5G screen:
It has a typical manual maximum brightness of 675 nits, it reaches a high brightness mode of 825 nits, and its minimum brightness is 3.5 nits.
 
Q5. Why does the screen of the REDMI 17 5G exhibit light leakage?
A: Thank you for your support of Xiaomi products. This model features an LCD "blind-hole" front-facing camera design. Because structural clearance is required for the camera cutout in the display, a slight white edge or light leakage may appear when viewing the screen from a sharp angle. This is a normal optical phenomenon associated with this manufacturing process and does not indicate a screen quality issue; normal frontal usage is completely unaffected.
The backlight structure of LCD screens and the nature of the cutout process mean that slight light transmission or a white edge may be visible at oblique viewing angles. This is a common characteristic across similar devices in the industry and does not affect daily viewing or the device's lifespan. Xiaomi phones undergo rigorous professional inspection before leaving the factory, so you can use your device with confidence.
 
Q6. What to do if the touchscreen of the REDMI 17 5G is unresponsive?
A: Thank you for supporting Xiaomi products. After a version update or a fresh installation, the app has not yet completed compilation and optimization; consequently, you may experience slight lag during the initial few uses. Once the compilation and optimization process is complete, the lag issue will improve.
If lag issues persist even after application compilation and optimization, please refer to the following steps:
1. Restart the device to reset the system.
2. Clean the screen surface to remove any dirt or moisture.
3. Remove any protective film that may interfere with touch sensitivity.
4. Check for system updates and install them if available.
If the issue persists, contact the local official after-sales service center for further assistance.
 
Q7. What to do if the screen brightness of the REDMI 17 5G changes automatically?
A: If the REDMI 17 5G screen brightness changes automatically, the following information may help:
1. The REDMI 17 5G supports an ambient light sensor that automatically adjusts screen brightness based on the surrounding lighting conditions.
2. The Auto brightness function of the REDMI 17 5G can be turned off in the display settings ([Settings] >> [Display and brightness] >> turning off [Automatic brightness]) to prevent automatic changes.
3. If the Auto brightness behavior seems erratic, the ambient light sensor of the REDMI 17 should be checked for obstructions such as screen protectors or dirt.
 
Q8. What is the function of HDR display on the REDMI 17 5G?
A: The REDMI 17 5G does not support HDR display. Therefore, HDR display functionality is not available on the REDMI 17 5G.
 
Q9. What to do if the screen of the REDMI 17 5G is hard to see in sunlight?
A: The REDMI 17 5G supports Sunlight mode to improve visibility outdoors. This mode can be enabled in the display settings, and the device will automatically increase screen brightness and contrast for improved visibility under bright sunlight.
Please note that the Sunlight mode requires the Automatic brightness feature to be enabled.
 
Q10. What dimming methods does the REDMI 17 5G support at different brightness levels?
A: The REDMI 17 5G uses PWM dimming as the default dimming method.
 
Network Issues
Q1. Does the REDMI 17 5G support Wi-Fi 6/7 and what router settings are required?
A: The REDMI 17 5G does not support Wi-Fi 6 or Wi-Fi 7. It supports Wi-Fi 5 technology, including 2.4 GHz (IEEE 802.11b/g/n) and 5 GHz (IEEE 802.11a/n/ac) with a maximum theoretical speed of 433 Mbps. To use Wi-Fi with it, the router should be configured to broadcast on compatible 2.4 GHz or 5 GHz channels.
 
Q2. What to do if the REDMI 17 5G cannot connect to 5G Wi-Fi?
A: If the REDMI 17 5G cannot connect to a 5 GHz Wi-Fi network, the following steps can be tried:
1. Ensure the router is broadcasting on a channel compatible with the device.
2. Verify the network password is entered correctly.
3. Restart the router and the device to refresh the connection.
4. Check that its Wi-Fi settings are configured correctly for 5 GHz connections.
 
Q3. How is a shared hotspot enabled on the REDMI 17 5G?
A: A shared hotspot can be enabled by navigating to the network settings menu and selecting the hotspot or tethering option. It allows Wi-Fi and hotspots to be turned on simultaneously, so the mobile data connection can be shared while staying connected to a Wi-Fi network.
 
Q4. Does the REDMI 17 5G support an Ethernet connection via an adapter?
A: The REDMI 17 5G supports an Ethernet connection via a Type-C to Ethernet adapter. The USB Type-C port of the device allows wired network connectivity through compatible adapters. Please note that this feature is subject to the specific adapter's chipset compatibility with the device's system.
 
Bluetooth
Q1. What Bluetooth version is supported by the REDMI 17 5G?
A: The REDMI 17 5G supports Bluetooth version 5.1.
 
Q2. What Bluetooth codecs are supported by the REDMI 17 5G?
A: The REDMI 17 5G supports the following Bluetooth audio codecs: SBC / AAC / aptX / aptX HD / aptX Adaptive / LDAC.
 
Q3. Does the REDMI 17 5G support LE Audio?
A: The REDMI 17 5G does not support LE Audio.
 
Q4. What to do if the REDMI 17 5G cannot find other Bluetooth devices?
A: If it cannot find other Bluetooth devices, the following steps can be tried:
1. Ensure Bluetooth is enabled on both the device and the target device.
2. Set the target device to discoverable or pairing mode.
3. Move the two devices closer together to improve signal strength.
4. Restart Bluetooth by toggling it off and on.
5. Restart both devices to clear any temporary connection issues.
 
Audio and Video
Q1. What to do if there is no sound on the REDMI 17 5G?
A: If there is no sound from the REDMI 17 5G, the following troubleshooting steps can be taken to identify and resolve the issue:
1. Check the volume level on the device and ensure it is not set to silent or vibrate mode.
2. Ensure Do Not Disturb mode is disabled, as this mode may suppress all audio output.
3. Verify that audio output is not routed to a connected Bluetooth device by checking the Bluetooth settings and disconnecting any paired accessories if necessary.
4. Restart the device to resolve any temporary software glitches that may be affecting the audio system.
5. Check the speaker grilles for dust or debris and clean them gently if blockage is visible.
If the issue persists after trying all the above steps, contact customer support for further assistance.
 
Q2. What to do if the speaker volume on the REDMI 17 5G becomes low?
A: If the speaker volume on the REDMI 17 5G becomes low, the following troubleshooting steps can be taken:
1. Check the volume settings and increase the volume level to ensure it is not set too low for the current audio output.
2. The REDMI 17 features dual speakers with 300% loud volume capability, and the volume can be increased using the hardware volume buttons.
3. Clean the speaker grilles gently with a soft brush or cloth to remove any dust, lint, or debris that may be blocking sound output.
4. Remove any protective case or cover that may be covering or obstructing the speaker openings.
5. Disconnect any connected Bluetooth audio devices to verify that audio is playing through the built-in speakers and not being routed externally.
6. Restart the device to refresh the system audio processing and resolve any temporary software issues.
7. Check for system updates and install them if available, as software optimizations may improve audio performance.
If the issue persists after trying all the above steps, contact customer support for further hardware diagnostics or repair assistance.
 
Q3. What to do if video playback stutters on the REDMI 17 5G?
A: If video playback stutters on the REDMI 17 5G, please refer to the following troubleshooting steps:
1. Close background applications to free up system resources and reduce CPU and memory load.
2. Clear the cached data of the video playback application being used.
3. If streaming video content, check the network connectivity and ensure a stable Wi-Fi or mobile data connection is available.
4. The REDMI 17 5G supports video formats including MP4, MKV, WEBM, 3GP, VP8, VP9, MPEG-4, AVC, HEVC.
5. Lower the video quality settings within the playback application to reduce bandwidth and processing demands.
6. Restart the device to resolve any temporary system performance issues.
7. Check for system updates and application updates, as newer versions may contain performance optimizations and bug fixes.
 
Q4. Why is there an audio channel imbalance on the REDMI 17 5G?
A: This device features dual speakers with specifications of 10 mm × 12 mm and 12 mm × 17 mm. Any perceived channel imbalance may be related to the audio source content being played, the equalizer settings applied on the device, or the physical positioning of the device during playback affecting acoustic reflection.
 
Camera Usage
Q1. Does the camera of the REDMI 17 5G support macro mode, and how to use it?
A: This device does not support Super macro mode, so this feature is not available on it.
 
Q2. Which camera is used for Macro mode on the REDMI 17 5G?
A: This device does not support Macro mode, so no camera is used for this function.
 
Q3. What shooting modes are supported by the REDMI 17 5G camera?
A: The camera supports a variety of shooting modes. Here is the breakdown of supported modes for each camera:
Rear camera supported modes:
Portrait mode | Pro mode | Dual video | Document mode | Time-lapse | HDR | Face detection | Portrait blur adjustment | Voice shutter | Cloud watermark | Auto night mode | Night mode | Straighten | Ultra HD | Live moment (supported on the RAM 6 GB and above models).
Front camera supported modes:
Portrait mode | Dual video | Time-lapse | HDR | Face detection | Portrait blur adjustment | Voice shutter | Cloud watermark | Auto night mode | Night mode | Live moment (supported on the RAM 6 GB and above models).
 
Q4. What is the zoom range and technology of the REDMI 17 5G camera?
A: The zoom specifications of the camera are as follows:
1. The main camera supports zoom ratios of 1x to 10x in Photo mode.
2. The main camera supports zoom ratios of 1x to 6x in Video recording mode.
3. The front camera does not support zoom functionality.
 
Q5. Does the REDMI 17 5G support Dynamic shot/Live moment and how to use them?
A: The REDMI 17 5G supports Dynamic shot/Live moment on the RAM 6 GB and above models
 
Q6. What is the max video recording duration of the REDMI 17 5G and why does it stop?
A: The device records video at 720P 30 fps and 1080P 30 fps in Time-lapse mode and video recording mode, and the maximum video recording duration is not specified in the device specifications. Recording may stop automatically due to insufficient storage space, overheating of the system triggering thermal protection, or low battery power reaching a critical level.
 
Q7. Does the REDMI 17 5G support Ultra-wide angle mode?
A: This device does not support Ultra-wide angle camera mode.
 
Application Usage
Q1. How to set default apps on the REDMI 17 5G?
A: Please open the [Settings] App >> [Apps] >> tap the three-dot icon >> [Other settings] >> [Default apps] >> you can set the default apps.
 
Q2. How to enable video call beauty on the REDMI 17 5G and which apps support it?
A: This device does not support Beautify for video calls.
 
Q3. Does the REDMI 17 5G support in-app call recording?
A: The REDMI 17 5G does not support in-app call recording.
 
Q4. Does the REDMI 17 5G have an FM radio?
A: This device supports FM radio.
 
Q5. Is ARcore pre-installed on the REDMI 17 5G, and what does it do?
A: This device does not support AR functionality, and ARcore is not pre-installed on it.
 
Q6. Can the flashlight brightness on the REDMI 17 5G be adjusted steplessly?
A: The flashlight brightness on the REDMI 17 5G can be adjusted steplessly.
 
Q7. Are the default dialer, messaging, and contacts apps on the REDMI 17 5G from Google or Xiaomi?
A: The Global version uses GMS and the Xiaomi Messaging app—meaning Google Dialer, Google Messages, and Xiaomi Messaging are all installed. The EEA version uses GMS. The Russian and Chinese Taiwan versions use Xiaomi Dialer and the Xiaomi Messaging App.
Note:
After resetting and rebooting, switching the region to Hong Kong (Chinese) might switch the service to Xiaomi CSP (Xiaomi Dialer and the Xiaomi Messaging App).
 
System Usage
Q1. Does the REDMI 17 5G support split-screen?
A: This device does not support split-screen mode.
 
Q2. Does the REDMI 17 5G support floating windows?
A: It supports floating windows, and multiple floating windows can be opened on the device.
 
Q3. Why does the system occupy large storage space on the REDMI 17 5G?
A: The system occupies a large amount of storage on the REDMI 17 5G because the operating system, including Xiaomi HyperOS 3 based on Android 16, along with pre-installed applications and essential system files, all require a portion of the internal storage for proper device operation. Additionally, the REDMI 17 5G retains system cache and temporary files that accumulate over time, and these files can be cleared through the storage settings to free up space without affecting system functionality.
 
Q4. What voice assistant is supported by the REDMI 17 5G and how to activate it?
A: The REDMI 17 5G supports Google Assistant and Gemini. You can wake them by voice command using "Hey Google" or by pressing the power button for 0.5 seconds.
Note:
1. The availability of Gemini varies by country or region.
2. Gemini must be set as the default voice assistant on the REDMI 17 5G to be used as the primary assistant.
 
Q5. Why do notifications on the REDMI 17 5G stay visible for a long time?
A: If the system notifications stay on the REDMI 17 5G screen for a long time, please set it as follows:
Open the [Settings] App >> [Accessibility] >> [Physical] >> [Time to take action (Accessibility timeout)] >> set it to [Default].
 
Q6. Does the REDMI 17 5G support viewing step count?
A: This device does not have built-in heart rate monitoring, so it does not natively display step count information. Third-party fitness applications can be used on it, or the device can be connected to a compatible wearable device to track step count data.
 
Q7. What card types can the NFC on the REDMI 17 5G read and how to add cards?
A: The REDMI 17 5G supports NFC card reader and card emulation functions, allowing supported payment and transit card emulation via compatible SIM cards and carrier applications. The device supports NFC card emulation through non-eSE and HCE Type B, enabling you to add payment or transit cards by inserting a compatible SIM card into slot 1 and using the corresponding carrier application. Additionally, the REDMI 17 5G supports NFC payment through Google Wallet, where you can add Visa cards and other supported payment cards for contactless transactions. The device also supports power-off card emulation, allowing cards to be used even when the device is powered off. The availability of NFC varies by region, and Latin America does not support NFC on this device.
Note:
The availability of NFC features may differ by region. Please refer to the support situation of local official channels.
 
Q8. Which Control center style does the REDMI 17 5G support, and can it be switched?
A: The REDMI 17 5G supports switching the Control center style between the Old version and the New version by going to [Settings] >> [Notifications & status bar] >> [Control center style].
For the old version, you can pull down the status bar to view toggles and notifications. And for the new version, please pull down the status bar on the left to view notifications, and pull down the status bar on the right to open the Control center.
 
Q9. What is the power-on sound effect set on the REDMI 17 5G?
A: To set the boot audio on the REDMI 17 5G, please open the [Theme] App >> [My account] >> [Ringtones] >> select a ringtone and tap [Apply] >> [Boot audio].
 
Q10. How are Picture-in-Picture permissions enabled for apps on the REDMI 17 5G?
A: To enable picture-in-picture permission, please open the [Settings] App >> [Security & Privacy] >> [More security & Privacy] >> [Special permissions] >> [Picture-in-picture].
 
Battery and Charging
Q1. What type of battery is used in the REDMI 17 5G?
A: The REDMI 17 5G uses a dual-cell lithium polymer battery with a rated capacity of 7350 mAh and a typical capacity of 7500 mAh.
 
Q2. Why does the charging power of the REDMI 17 5G not reach the advertised value?
A: The actual charging power of the REDMI 17 5G may not reach the maximum advertised value because it is intelligently adjusted in real time based on several factors to ensure safe and efficient charging. These factors include the specific charger and data cable being used, the remaining battery level of the device (as the charging speed is deliberately reduced near full capacity to protect the battery), and the usage environment such as ambient temperature conditions, which may trigger thermal regulation to safeguard battery health.
This dynamic adjustment is a normal and necessary feature that prioritizes long-term battery safety over peak charging speed, so occasional deviations from the advertised value are to be expected and do not indicate any malfunction.
 
Q3. What charging protocols are supported by the REDMI 17 5G?
A: Here are the charging protocols supported and not supported by the REDMI 17 5G:
Supported protocols: QC 2.0 / QC 3.0 / QC 3+ / PD 2.0 / PD 3.0 / PPS.
Not supported protocols: QC 4.0 / QC 4+ / UFCS / MI FC 2.0.
 
Q4. Why is the charging speed of the REDMI 17 5G very slow?
A: The REDMI 17 5G charging speed may be slow due to the following reasons:
1. High ambient temperature can cause the REDMI 17 5G to reduce charging speed for battery protection.
2. Use of incompatible chargers or cables will limit the charging speed of the REDMI 17 5G.
3. Simultaneous heavy usage during charging on the REDMI 17 5G reduces the available charging power.
4. The REDMI 17 5G achieves a full charge in approximately 100 minutes under optimal conditions with the recommended charger.
Note:
Data provided by Xiaomi internal laboratories.
 
Q5. Does long-term plug-in charging damage the battery of the REDMI 17 5G?
A: Long-term plug-in charging does not significantly damage the REDMI 17 5G battery because the device incorporates battery management systems that prevent overcharging. The REDMI 17 5G is designed with a high-voltage battery supporting a 4.53 V charging limit voltage, and the charging control system automatically stops charging when the battery reaches full capacity. For safety reasons, it is recommended to unplug the charger after the device is fully charged.
 
Q6. Can the REDMI 17 5G be used while charging?
A: The REDMI 17 5G can be used while charging, but this practice is not recommended for optimal battery health and charging efficiency. Charging speed on the REDMI 17 5G may be significantly reduced when the device is used heavily during charging to manage heat generation. The REDMI 17 5G incorporates temperature management to protect the battery during simultaneous charging and usage, but prolonged usage while charging may generate additional heat and potentially affect long-term battery performance.
For the best charging experience and battery longevity, it is recommended to allow the REDMI 17 5G to charge without active usage whenever possible.
 
Q7. Why does the battery drain faster on the REDMI 17 5G after a system update?
A: After a system update, the REDMI 17 5G may experience faster battery drain because background optimization processes run on the device, app recompilation is triggered which consumes additional power, and system re-indexing along with other background tasks temporarily consume more power. This increased battery drain typically stabilizes within a few charge cycles as the system completes its post-update optimization.
 
Q8. Does the REDMI 17 5G power on automatically when plugged in, and is there a minimum battery requirement?
A: The REDMI 17 5G does not automatically power on when the charger is plugged in. The REDMI 17 5G requires a minimum battery level to power on, and the device should be charged to a sufficient level before attempting to turn it on. If the REDMI 17 5G battery is completely depleted, it takes several minutes of charging before the device can power on.
 
Hardware Issues
Q1. What sensors are supported by the REDMI 17 5G?
A: The REDMI 17 5G supports the following sensors:
Ambient light sensor / Accelerometer / Gyroscope / Electronic compass / Flicker sensor / Gravity sensor / Magnetic field sensor / Virtual proximity sensing touch panel solution. And its vibration motor is a Rotor motor.
 
Q2. Does the REDMI 17 5G have an infrared port and can it be used as a remote?
A: It does not have an infrared sensor, so it cannot be used as a remote control for infrared-enabled appliances.
 
Q3. What type of proximity sensor does the REDMI 17 5G use—physical, virtual, or ultrasonic?
A: It uses a virtual proximity sensing touch panel solution.
 
Q4. What type of fingerprint sensor is used in the REDMI 17 5G?
A: It uses a side fingerprint sensor for device unlocking and authentication.
 
Q5. Where is the NFC sensing area located on the REDMI 17 5G?
A: The exact location of the NFC sensing area is not specified in the device specifications. It should be noted that NFC availability varies by region, and Latin America does not support NFC on this device.
Note:
Latin America doesn't support NFC. The NFC function is mainly available in most of the Asia and Europe regions/countries. The availability of NFC features may differ by country/region.
 
Q6. What is the USB Type-C specification of the REDMI 17 5G (USB 2.0, 3.0, etc.)?
A: It uses a USB Type-C port with USB 2.0 specification.
 
Q7. What materials are used for the back cover and frame of the REDMI 17 5G?
A: Here are the materials used for the REDMI 17 5G body construction:
1. Its rear shell is made of PC + PMMA sheet for certain color variants or flame retardant PC + PU + Ink for others.
2. Its middle bezel is constructed from a PC with 20% glass fiber and aluminum alloy HZH5.9.
 
Q8. What type of vibration motor is supported by the REDMI 17 5G?
A: It uses a rotor motor for haptic vibration feedback.
 
Gaming Related
Q1. Does the REDMI 17 5G support Game Turbo and how is it used?
A: The REDMI 17 5G supports Game Turbo. It can be accessed by going to the Security App, then continuing to scroll down the page to find [Game Turbo]. Game Turbo optimizes system resources by prioritizing CPU and GPU performance for gaming, minimizes background activity, and provides an enhanced gaming experience with improved frame rate stability.
 
Q2. Does the REDMI 17 5G support Wild Boost?
A: This device does not support Wild Boost.
 
Q3. Is the REDMI 17 5G suitable for high-performance games?
A: The REDMI 17 5G is suitable for casual gaming but may not be optimal for large games.
 
Q4. Does the REDMI 17 5G support gamepad connectivity?
A: The REDMI 17 supports game controllers via Bluetooth HID connectivity. The REDMI 17 also supports OTG for wired controller connections through the Type-C USB port.
 
Q5. Which games support 120Hz high frame rate on the REDMI 17 5G?
A: The REDMI 17 5G does not support 120Hz high refresh rate gaming mode.
 
Q6. What is the max frame rate for common games on the REDMI 17 5G?
A: The REDMI 17 5G gaming performance varies by application and game optimization, and actual frame rates depend on game settings, background processes, and the specific title being played.
 
Q7. Does the REDMI 17 5G support Game frame insertion and Game high frame rate mode, and for which games?
A: The REDMI 17 5G does not support game smart frame interpolation or game high frame rate mode
 
SIM Card and Mobile Network
Q1. Does the REDMI 17 5G support SIM cards and voice calls?
A: The REDMI 17 5G supports dual SIM cards with a dual SIM dual standby configuration, and it supports 5G + 5G and 5G + 4G standby modes. In terms of network formats, it supports GSM, WCDMA, LTE, SA, and NSA. For voice services, it supports VoLTE for high-quality 4G voice calls and VoNR for 5G voice calls, as confirmed in the device specifications.
 
Q2. How are different ringtones set for two SIM cards on the REDMI 17 5G?
A: To set different ringtones for two SIM cards on the REDMI 17 5G, please open the [Theme] App >> [My account] >> [Ringtones] >> select a ringtone and tap [Apply] >> [Ringtone] >> select SIM 1 or SIM 2.
 
Q3. Does the REDMI 17 5G support eSIM?
A: This device does not support eSIM, so this feature is not available on it.
 
Q4. Does the REDMI 17 5G support call recording, and where are the files saved?
A: It supports call recording, and the recording files are saved to the internal storage. Open the Phone App and tap the Home icon, then select the contact. To view the most recent call recording, simply play it. If you are viewing a previous call recording, you need to tap on the call log first, then select the recording.
Note:
1. Due to local laws and regulations, the availability may vary by country and region.
2. If you delete the call history, the call recordings are also deleted.
 
Q5. Does the REDMI 17 5G support Xiaomi Offline Communication, and what is the range?
A: It does not support Xiaomi Offline Communication, so offline mesh communication is not available on the device.
 
Q6. Does the REDMI 17 5G support satellite communication?
A: This device does not support satellite communication.
 
Q7. Does the REDMI 17 5G support call noise reduction? How to enable it, and for which scenarios?
A: This device does not support smart noise reduction for calls, so this feature is not available on it.
 
Accessory Usage
Q1. What type of charging cable and adapter are used with the REDMI 17 5G?
A: The REDMI 17 5G comes with a warm sunshine-colored USB-A to Type-C data cable that features a USB 2.0 transmission specification, a length of 1 meter, and a current rating of 4 A. It supports chargers that are compatible with QC, PD, and PPS charging protocols.
 
Q2. Does the REDMI 17 5G come with a protective film pre-installed?
A: The REDMI 17 5G comes with a standard protective film pre-installed on the screen.
 
Q3. Does the REDMI 17 5G support OTG?
A: It supports OTG functionality, allowing external USB devices to be connected.
 
Q4. Can a game controller be connected to the REDMI 17 5G?
A: Game controllers can be connected to the REDMI 17 via Bluetooth HID or an OTG wired connection. The REDMI 17 supports standard Bluetooth game controllers through the Bluetooth 5.1 connection.
 
Q5. Does the REDMI 17 5G support USB hubs?
A: It supports OTG functionality, and USB hubs may be usable through a compatible USB Type-C OTG adapter. However, full hub functionality depends on the specific adapter used and the power requirements of the connected devices.
 
Q6. Can a mouse or keyboard be connected to the REDMI 17 5G?
A: It supports both OTG and Bluetooth HID, so a mouse or keyboard can be connected in two ways:
1. A USB mouse or keyboard can be connected via a USB OTG adapter.
2. A Bluetooth mouse or keyboard can be connected directly over Bluetooth.
 
Q7. What type of SD card (capacity and file format) does the REDMI 17 5G support?
A: It supports expanded storage with SD cards. An SD card of up to 2 TB capacity can be inserted, and the device requires the SD card to be formatted to the FAT32 file system.