Why is the location of a Xiaomi Tag sometimes not updated promptly?
If the location of a Xiaomi Tag is sometimes not updated promptly, please refer to the following troubleshooting steps:
1. Xiaomi Tag itself does not support GPS positioning. It obtains its latest location by uploading the phone's location information to the cloud. When the Xiaomi Tag is connected to the Find My/Google's Find Hub App on your phone, the location information can be updated in real time. Please keep your device connected to your phone to obtain more timely location data.
2. When the Xiaomi Tag loses connection with your phone, it will rely on nearby eligible auxiliary phones to upload location information. When the auxiliary phone stays within the Xiaomi Tag's BLE effective range, the Find My/Google's Find Hub App will obtain the Xiaomi Tag information and upload the current location to the cloud, which will then send it to your phone to complete the update.
3. When the density of available auxiliary devices in the surrounding environment of the Xiaomi Tag is low, such as in remote locations, the wilderness, or underground parking garages, it will cause location upload delays. Please try to use it in an environment with a stable network signal and good Bluetooth coverage.
4. When the Xiaomi Tag is in an environment with a poor signal, such as inside an elevator or other areas with a weak signal, it will affect the timely uploading of location information by the auxiliary device. Please try to complete the location update in an environment with a stable signal.
5. If it persists, please contact the official after-sales service for further assistance.
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