Mijia Refrigerator Side-by-Side 635L FAQ

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Product Information
Q1: What are the selling points of the Mijia Refrigerator Side-by-Side 635L?
A: The selling points of the Mijia Refrigerator Side-by-Side 635L are as follows:
1. The refrigerator has a 635 L large capacity, easily storing two weeks’ worth of family groceries.
2. It features 18 precise compartments, making food organization clear and easy.
3. The refrigerator comes with 4 independent large drawers, providing convenient storage.
4. It has 3 layers of wide bottle racks in both the fridge compartment and freezer, offering ample space for bulk items.
5. The shelf heights are adjustable, allowing flexible storage.
6. The refrigerator door can be opened 90°, allowing the drawer to be pulled out.
7. The fridge uses three independent airflow channels, ensuring even cooling and keeping the fridge temperature variation under 3 °C to protect food freshness.
8. It is equipped with silver-ion antibacterial and deodorizing modules throughout, achieving 99.99% antibacterial rate and 99% odor removal.
9. The refrigerator has upgraded freezing power, with 8 kg/12 h rapid freezing capacity, capable of freezing 16 kg of meat in one day.
10. It supports Xiaomi HyperConnect, allowing remote control, voice commands, and temperature adjustment.
11. The refrigerator is designed for quiet operation, with only 36 dB(A) noise for a peaceful environment.
12. It uses energy-efficient dual inverter technology, keeping food fresh while saving electricity.
13. The refrigerator features top-mounted LED lighting, providing soft and non-glaring illumination.
 
Q2: What is the energy efficiency level of the Mijia Refrigerator Side-by-Side 635L?
A: The Mijia Refrigerator Side-by-Side 635L does not require energy efficiency rating certification in Indonesia.
 
Q3: What is the color of the Mijia Refrigerator Side-by-Side 635L?
A: The color of the Mijia Refrigerator Side-by-Side 635L is dark gray.
 
Q4: What are the internal components of the Mijia Refrigerator Side-by-Side 635L?
A: The standard components of the Mijia Refrigerator Side-by-Side 635L include 3 fridge door bins, 2 fridge drawers, 3 fridge compartment shelves, 3 freezer shelves, 2 freezer drawers, and 3 freezer door bins.
 
Q5: What is the total volume of the Mijia Refrigerator Side-by-Side 635L?
A: The total volume of the Mijia Refrigerator Side-by-Side 635L is 635 L.
 
Q6: What is the fridge compartment volume of the Mijia Refrigerator Side-by-Side 635L?
A: The fridge compartment volume of the Mijia Refrigerator Side-by-Side 635L is 394 L.
 
Q7: What is the freezer volume of the Mijia Refrigerator Side-by-Side 635L?
A: The freezer volume of the Mijia Refrigerator Side-by-Side 635L is 241 L.
 
Q8: What is the material of the Mijia Refrigerator Side-by-Side 635L outer shell?
A: The Mijia Refrigerator Side-by-Side 635L's outer shell is made of PCM steel plate.
 
Q9: What is the Mijia Refrigerator Side-by-Side 635L door made of?
A: The Mijia Refrigerator Side-by-Side 635L door is made of PCM steel plate.
 
Q10: What are the package dimensions of the Mijia Refrigerator Side-by-Side 635L?
A: The package dimensions of the Mijia Refrigerator Side-by-Side 635L are 973 mm × 772 mm × 1877 mm.
 
Q11: What are the product dimensions of the Mijia Refrigerator Side-by-Side 635L?
A: The product dimensions of the Mijia Refrigerator Side-by-Side 635L are 910 mm × 715 mm × 1770 mm.
 
Q12: What is the net weight of the Mijia Refrigerator Side-by-Side 635L?
A: The net weight of the Mijia Refrigerator Side-by-Side 635L is 84 kg.
 
Q13: What is the gross weight of the Mijia Refrigerator Side-by-Side 635L?
A: The gross weight of the Mijia Refrigerator Side-by-Side 635L is 96 kg.
 
Q14: What kind of refrigeration method does the Mijia Refrigerator Side-by-Side 635L use?
A: The Mijia Refrigerator Side-by-Side 635L uses air-cooled frost-free technology.
 
Q15: Does the Mijia Refrigerator Side-by-Side 635L use an inverter compressor?
A: The Mijia Refrigerator Side-by-Side 635L uses an inverter compressor.
 
Q16: What is the noise range of the Mijia Refrigerator Side-by-Side 635L?
A: The maximum noise of the Mijia Refrigerator Side-by-Side 635L is 36 dB(A).
Note:
The Mijia Refrigerator Side-by-Side 635L noise level is measured under standard conditions. Actual noise can vary depending on environmental factors or the placement of the refrigerator.
 
Q17: What is the temperature range of the Mijia Refrigerator Side-by-Side 635L's fridge compartment?
A: The adjustable temperature range of the Mijia Refrigerator Side-by-Side 635L's fridge compartment is 2~8 ℃
 
Q18: What is the temperature range of the Mijia Refrigerator Side-by-Side 635L's freezer?
A: The adjustable temperature range of the Mijia Refrigerator Side-by-Side 635L's freezer is -24 ℃~-16 ℃.
 
Q19: What is the circulation system of the Mijia Refrigerator Side-by-Side 635L?
A: The Mijia Refrigerator Side-by-Side 635L uses a single-circulation refrigeration system.
 
Q20: Where is the connection between the power cord and the Mijia Refrigerator Side-by-Side 635L?
A: The power cord connection is located on the upper rear right side of the Mijia Refrigerator Side-by-Side 635L.
 
Q21: How long is the Mijia Refrigerator Side-by-Side 635L power cord?
A: The power cord of the Mijia Refrigerator Side-by-Side 635L is 2 m.
 
Q22: What is the operating environment for the Mijia Refrigerator Side-by-Side 635L?
A: The operating environment for the Mijia Refrigerator Side-by-Side 635L is 10 ℃~43 ℃. Exceeding this range will affect the refrigerator's refrigeration effect.
 
Q23: What certifications does the Mijia Refrigerator Side-by-Side 635L have?
A: The Mijia Refrigerator Side-by-Side 635L has passed the SDPPI wireless certification in Indonesia.
 
Q24: What is the climate class of the Mijia Refrigerator Side-by-Side 635L?
A: The climate class of the Mijia Refrigerator Side-by-Side 635L is SN/N/ST/T.
 
Q25: What type of refrigerant does the Mijia Refrigerator Side-by-Side 635L use?
A: The refrigerant of the Mijia Refrigerator Side-by-Side 635L is R600a, with a charge of 72 g.
 
Q26: What is the freezing capacity of the Mijia Refrigerator Side-by-Side 635L?
A: The freezing capacity of the Mijia Refrigerator Side-by-Side 635L is 8 kg/12 h.
 
Q27: What is the cooling power of the Mijia Refrigerator Side-by-Side 635L？ 
A: The Mijia Refrigerator Side-by-Side 635L has no cooling power requirement in Indonesia.
 
Q28: What is the defrost power of the Mijia Refrigerator Side-by-Side 635L? 
A: The defrost power of the Mijia Refrigerator Side-by-Side 635L is 197 W (230 V).
 
Q29: What is the standard power consumption of the Mijia Refrigerator Side-by-Side 635L? 
A: The power consumption of the Mijia Refrigerator Side-by-Side 635L is related to the amount of food placed in it, the usage environment, and the frequency of opening and closing the door, so there is no clear standard for power consumption.
 
Q30: What is the comprehensive power consumption of the Mijia Refrigerator Side-by-Side 635L?
A: The comprehensive power consumption of the Mijia Refrigerator Side-by-Side 635L is related to the amount of food placed, the usage environment, and the frequency of opening and closing the door. Based on actual power consumption.
 
Q31: Where is the heat dissipation location of the Mijia Refrigerator Side-by-Side 635L?
A: The Mijia Refrigerator Side-by-Side 635L dissipates heat from both sides.
 
Q32: What is the opening angle of the Mijia Refrigerator Side-by-Side 635L's door?
A: The maximum opening angle of the Mijia Refrigerator Side-by-Side 635L’s door is 120°.
 
Q33: What is the fridge compartment shelf material of the Mijia Refrigerator Side-by-Side 635L?
A: The fridge compartment shelf of the Mijia Refrigerator Side-by-Side 635L is made of tempered glass.
 
Q34: What is the display type of the Mijia Refrigerator Side-by-Side 635L?
A: The display type of the Mijia Refrigerator Side-by-Side 635L is an external LED display.
 
Q35: Is there a protective film on the surface of the Mijia Refrigerator Side-by-Side 635L?
A: The Mijia Refrigerator Side-by-Side 635L has protective films on both sides.
 
Q36: Where are the Mijia Refrigerator Side-by-Side 635L temperature sensors located?
A: The Mijia Refrigerator Side-by-Side 635L temperature sensors are located behind the air duct. During use, please avoid placing items close to the back wall of the refrigerator to prevent inaccurate temperature sensing due to the high temperatures of these items.
 
Q37: What materials are used for the pipes in the Mijia Refrigerator Side-by-Side 635L?
A: The condenser, evaporator, and connecting parts of the Mijia Refrigerator Side-by-Side 635L are made of aluminum pipe.
 
Q38: What is the power plug of the Mijia Refrigerator Side-by-Side 635L?
A: The power plug of the Mijia Refrigerator Side-by-Side 635L is Plug Type F in Indonesia.
 
Q39: How to check the production information of the Mijia Refrigerator Side-by-Side 635L?
A: The production information of the Mijia Refrigerator Side-by-Side 635L can be found on the nameplate on the side wall of the fridge compartment and on the label at the back of the refrigerator.
 
Q40: Is the Mijia Refrigerator Side-by-Side 635L a frost-free refrigerator?
A: Yes. The Mijia Refrigerator Side-by-Side 635L uses air-cooled frost-free technology and does not require manual defrosting.
 
Q41: What do the letters in the Mijia Refrigerator Side-by-Side 635L model number represent?
A: The model of the Mijia Refrigerator Side-by-Side 635L is MRS72HMPAID.
The meaning of each letter is as follows:
1. MRC (Product name): Mijia Refrigerator Side-by-side.
2. 72 (Capacity): 635L.
3. H (color): dark gray.
4. M (Door material): Metal.
5. P: Inverter.
6. A (Generation): First generation.
7. ID (Country): Indonesia.
 
Q42: What is the material of the Mijia Refrigerator Side-by-Side 635L’s inner walls?
A: The inner wall of the Mijia Refrigerator Side-by-Side 635L is made of CPP, and the inner wall of the door is made of HIPS.
 
Q43: What sensors does the Mijia Refrigerator Side-by-Side 635L have?
A: The Mijia Refrigerator Side-by-Side 635L is equipped with four temperature sensors, which are primarily used to monitor the temperature in different areas and to perform intelligent temperature control and adjustment.
 
Q44: How does the silver ion antibacterial and odor-removing effect of the Mijia Refrigerator Side-by-Side 635L work?
A: The silver ion antibacterial and odor-removing effect of the Mijia Refrigerator Side-by-Side 635L works as follows:
1. Silver ion antibacterial and odor-removing is achieved through the antibacterial and deodorizing formula on the built-in filter element, which contains silver metal ions.
2. Silver ions can effectively adsorb and decompose harmful substances such as trimethylamine and methyl mercaptan to achieve a deodorizing effect.
3. This technology can keep the filter element antibacterial for a long time without replacing the filter element.
 
Q45: How to clean the deodorizer of the Mijia Refrigerator Side-by-Side 635L?
A: The deodorizer is inside the Mijia Refrigerator Side-by-Side 635L air duct and cannot be cleaned by yourself.
If the refrigerator has an odor, please check it as follows:
1. Check if there is any rotten food. Rotten food will cause an odor in the refrigerator. Please take out the rotten food.
2. Check if there is any soup spilled. Please remove the shelves and drawers, clean them, and clean the refrigerator's inner walls.
3. Check if there are any items with strong odors placed in the refrigerator. Items with strong odors will cause the refrigerator to have a slight odor. If you need to place items with strong odors, please wrap the items with plastic wrap before placing them in the refrigerator.
4. If the problem still cannot be solved, please apply for after-sales inspection.
 
Functions
Q1: What App can the Mijia Refrigerator Side-by-Side 635L be connected to?
A: If the Mijia Refrigerator Side-by-Side 635L needs to be connected to a mobile phone, you can download the Xiaomi Home App to connect.
 
Q2: How to connect the Mijia Refrigerator Side-by-Side 635L to the Xiaomi Home App?
A: To connect the Mijia Refrigerator Side-by-Side 635L to the Xiaomi Home App, please follow the instructions below:
1. Scan the QR code in the instruction manual to download and install the Xiaomi Home App. If the Xiaomi Home App is already installed, you will be directed to the connection settings interface. Or search for "Xiaomi Home" in the Google Play Store or App Store to download and install.
2. Open the Xiaomi Home App, tap [+] in the upper right corner, and follow the instructions to add your device.
 
Q3: Do I need to reconnect the Xiaomi Home App after power cycling the Mijia Refrigerator Side-by-Side 635L?
A: If the Mijia Refrigerator Side-by-Side 635L is powered off while connected to the Xiaomi Home App, it does not need to be reconnected to the Xiaomi Home App when it is powered on again. It will automatically connect.
 
Q4: Does the Mijia Refrigerator Side-by-Side 635L support being remotely controlled?
A: The Mijia Refrigerator Side-by-Side 635L supports being remotely controlled, which can be operated by connecting to the internet using the Xiaomi Home App.
 
Q5: What functions can be used after the Mijia Refrigerator Side-by-Side 635L is connected to the Xiaomi Home App?
A: After connecting the Mijia Refrigerator Side-by-Side 635L to the Xiaomi Home App, the following functions can be realized:
1. Realize being remotely controlled (such as controlling the temperature of each compartment, etc.).
2. You will receive a notification in the App when the refrigerator encounters a fault.
3. 2-minute door open alarm.
4. Smart scenes.
5. Amazon Alexa/Google Assistant voice control.
6. Firmware OTA iterative upgrade.
 
Q6: How to adjust the temperature of the Mijia Refrigerator Side-by-Side 635L?
A: In custom mode, tap the Fridge button once on the Mijia Refrigerator Side-by-Side 635L, and the refrigerator temperature icon will start flashing. Repeatedly touch the button to cycle the set temperature from 2 ℃ to 8 ℃. After selecting the temperature, the icon will flash for 5 seconds and then confirm the temperature setting.

Q7: How to adjust the freezer temperature of the Mijia Refrigerator Side-by-Side 635L？
A: In custom mode, touch the Freezer button once on the Mijia Refrigerator Side-by-Side 635L, and the freezer temperature icon will start flashing. Repeatedly touch the button to cycle the set temperature from -24 ℃ to -16 ℃.

Q8: How to set the temperature of the Mijia Refrigerator Side-by-Side 635L using the Xiaomi Home App?
A: Please set the Mijia Refrigerator Side-by-Side 635L temperature as follows:
1. After connecting to the Xiaomi Home App, adjust the fridge/freezer temperature through the Xiaomi Home App.
2. In the settings interface of the Xiaomi Home App, you can adjust the Refrigerator mode and temperature.
As shown in the figure below, tap the corresponding temperature plus or minus button or slide the temperature bar to change the set temperature.

Q9: How to update the firmware of the Mijia Refrigerator Side-by-Side 635L?
A: To update the firmware of the Mijia Refrigerator Side-by-Side 635L as follows:
1. Tap the three-dot icon in the upper right corner of the refrigerator home interface, slide down, and select [Firmware update] to check the firmware version.
2. When a new version is available, you can see the update prompt when you tap the three-dot icon in the upper-right corner of the refrigerator plug-in. The firmware will be continuously upgraded and optimized. For a better usage experience, it is recommended to upgrade to the latest version.
 
Q10: How to change the name of the Mijia Refrigerator Side-by-Side 635L?
A: Please change the Mijia Refrigerator Side-by-Side 635L name as follows:
1. Open the Xiaomi Home App and find the device you want to change.
2. Enter the Settings interface, and tap [More device info] >> [Custom name] to change the name.
3. Confirm that the changed name is saved successfully.
 
Q11: How to use the Child lock function on the Mijia Refrigerator Side-by-Side 635L?
A: To use the Child lock function on the Mijia Refrigerator Side-by-Side 635L, please refer to the following methods:
1. Press and hold the Mode button for 3 seconds to enable or disable the lock feature, and the lock icon lights up or goes off correspondingly. Once the lock feature is enabled. All buttons are inactive except for the Mode button.
2. You can also turn on/off the Child lock in the Xiaomi Home App.
 
Q12: Can I set the temperature on the Mijia Refrigerator Side-by-Side 635L using the Xiaomi Home App with Child lock enabled? 
A: After the Child lock function is turned on for the Mijia Refrigerator Side-by-Side 635L, the refrigerator buttons cannot be operated, but the Xiaomi Home App can still be used to set the temperature.
 
Q13: Does the Child lock remain active after powering back on the Mijia Refrigerator Side-by-Side 635L?
A: When the Mijia Refrigerator Side-by-Side 635L is powered off with the Child lock turned on, it is unlocked within 30 seconds when the power is turned on again, and locked after 30 seconds.
 
Q14: How to deal with the Mijia Refrigerator Side-by-Side 635L when not at home for a long time?
A: When you are away from home for a long time, it is recommended to empty the food in the Mijia Refrigerator Side-by-Side 635L to avoid food spoilage and odor caused by unexpected power outages.
In addition, it is recommended to turn off the power to the refrigerator and keep the refrigerator door open to keep the inside of the refrigerator dry to avoid bacterial growth.
Of course, if you need to keep the refrigerator working, you can remotely control the temperature setting on the Xiaomi Home App if you are not disconnected from the internet at home.
 
Q15: How to turn off the fridge compartment of the Mijia Refrigerator Side-by-Side 635L?
A: The Mijia Refrigerator Side-by-Side 635L uses a single-cycle refrigeration system, so the fridge compartment cannot be turned off separately.
 
Q16: How to turn off the freezer of the Mijia Refrigerator Side-by-Side 635L?
A: The Mijia Refrigerator Side-by-Side 635L uses a single-cycle refrigeration system, so the freezer cannot be turned off separately.
 
Q17: How to restore the Mijia Refrigerator Side-by-Side 635L to factory settings?
A: The Mijia Refrigerator Side-by-Side 635L cannot restore the entire machine to factory settings, but the Wi-Fi can be reset as needed.
 
Q18: How to clean the Mijia Refrigerator Side-by-Side 635L?
A: To clean the Mijia Refrigerator Side-by-Side 635L, please refer to the following steps:
1. Prepare a clean soft cloth or sponge, a mild detergent (such as a mixture of dish washing liquid and water in a ratio of 1:10), baking soda water (50 grams of baking soda plus 1 liter of water), white vinegar (can be used for deodorization), a toothbrush (for cleaning gaps), a towel, etc.
2. Take out all the food from the refrigerator and place it in a clean place. If there is perishable food, temporarily put it in a portable cooler to reduce the time it remains outside refrigeration
3. Unplug the refrigerator to stop it from running so that you can clean it and avoid the risk of electric shock
4. Clean the interior.
(1). Dip a soft cloth or sponge in a diluted detergent solution, and wipe the refrigerator's inner walls, shelves, drawers, and other parts in turn to remove stains and odors. For some stubborn stains, you can use a toothbrush to dip a little non-oily detergent for careful cleaning.
(2). Wipe the detergent clean with a clean, wet towel to ensure that there is no residue. Then wipe it dry with a dry towel to prevent moisture residue from causing rust or bacteria inside the refrigerator.
(3). Wipe the inside of the refrigerator with baking soda and water to further remove odors and disinfect at the same time. After wiping, wipe off the baking soda water with a clean wet towel and wipe it dry with a dry towel.
(4). For the refrigerator's door seals, you can use a soft cloth dipped in white vinegar solution to gently wipe them. White vinegar can not only remove dirt, but also play a role in disinfection and deodorization. After wiping, wipe it dry with a dry cloth to keep the door seals soft and elastic to ensure the sealing effect.
5. Clean the outside.
Wipe the outer shell of the refrigerator with a damp cloth to remove dust and stains. For the surface of the refrigerator door, you can wipe it with a detergent, but be careful to avoid the detergent from flowing into the refrigerator. If there are scratches on the refrigerator shell, you can gently wipe it with toothpaste and then wipe it dry with a clean cloth, which can play a certain role in repairing and brightening.
6. Restore power and organize.
After cleaning, put the compartment shelves, drawers, and other parts back in place, then plug in the power supply, let the refrigerator run for a while, and check whether the refrigeration effect is normal. After the refrigerator reaches the set temperature, sort and organize the food and put it back in the refrigerator.
Note:
When cleaning the refrigerator, be careful to avoid using overly irritating detergents to avoid damaging the refrigerator's inner walls and components. At the same time, regular refrigerator cleaning can keep food fresh and hygienic and extend the service life of the refrigerator.
 
Q19: How to use the Super Cool mode of the Mijia Refrigerator Side-by-Side 635L?
A: If the food placed in the Mijia Refrigerator Side-by-Side 635L needs to be cooled quickly, please use the Super Cool mode, which will set the refrigerator temperature to 2 ℃. You can also tap the refrigerator plug-in in the Xiaomi Home App, and then select [Super Cool].
The Super Cool mode will exit if any of the following conditions are met:
1. In unlocked state, touch the Mode button to switch to other modes.
2. The default duration of Super Cool mode is 8 hours, and it will automatically turn off after 8 hours.
3. In unlocked state, touch the Fridge button to adjust the set temperature of the fridge compartment, and the refrigerator will switch to custom mode.

Q20: How to use the Super Freeze mode of the Mijia Refrigerator Side-by-Side 635L?
A: If the food placed in the freezer needs to be frozen quickly, please use the Super Freeze mode. This mode will set the freezer temperature to -24 °C.
The Super Freeze mode of the Mijia Refrigerator Side-by-Side 635L will exit under the following conditions:
1. While unlocked, you touch the Mode button to switch to another mode.
2. The default duration for Super Freeze mode is 50 hours, after which it will automatically turn off.
3. While unlocked, if you touch the Freezer button to adjust the temperature, the refrigerator will switch to custom mode.
Note:
1. When the refrigerator switches from Super Freeze mode to Super Cool mode, custom mode, or exits Super Freeze mode automatically, the freezer temperature will return to the setting before Super Freeze mode is activated.
2. If you need to place a large amount of fresh food into the freezer at once, it is recommended to enable the Super Freeze mode 24 hours in advance.
3. You can also tap the refrigerator plug-in in the Xiaomi Home App, and then select [Super Freeze].
 
Q21: What are the recommended temperature settings of the Mijia Refrigerator Side-by-Side 635L in summer and winter?
A: For better cooling performance of the Mijia Refrigerator Side-by-Side 635L, it is recommended to set the fridge compartment to 2 °C and the freezer to -24 °C in summer. In winter, set the fridge compartment to 5 °C and the freezer to -18 °C. For Southeast Asia, it is recommended to follow the summer settings.
 
Q22: Where is the Mijia Refrigerator Side-by-Side 635L’s drain hole located?
A: The drain hole of the Mijia Refrigerator Side-by-Side 635L is located behind the air duct, in the lower middle area at the back of the refrigerator.
 
Q23: How does the Mijia Refrigerator Side-by-Side 635L defrost?
A: The Mijia Refrigerator Side-by-Side 635L is air-cooled frost-free. It defrosts automatically and does not require manual defrosting.
 
Q24: Can the Mijia Refrigerator Side-by-Side 635L automatically defrost?
A: The Mijia Refrigerator Side-by-Side 635L adopts air-cooled frost-free technology with an automatic defrost function. Manual defrosting is not needed.
 
Q25: Can medicines be stored in the Mijia Refrigerator Side-by-Side 635L?
A: The medicines can be stored in the Mijia Refrigerator Side-by-Side 635L. It is recommended to store medicines according to their usage instructions.
Note: 
Before placing medicine in the refrigerator, please read the medication instructions carefully to confirm storage requirements. The internal temperature of the refrigerator can fluctuate slightly during operation. If the medicine requires a highly precise temperature environment, please use caution when storing it.
 
Q26: How much food should be stored in the Mijia Refrigerator Side-by-Side 635L for optimal energy efficiency?
A: For better energy efficiency of the Mijia Refrigerator Side-by-Side 635L, it is recommended to keep the stored items to no more than half of the refrigerator’s capacity. Overloading the refrigerator or blocking the air vents can increase energy consumption.
 
Q27: What precautions should be taken when using the Mijia Refrigerator Side-by-Side 635L?
A: Refrigerant:
1. The Mijia Refrigerator Side-by-Side 635L’s cooling system contains flammable refrigerant. Handle it with care during installation, transport, and maintenance to avoid refrigerant leaks, and keep it away from open flames.
2. If you discover damage or leaks in the refrigerant piping, do not touch the refrigerator. Also, keep all flames or heat sources away from it. Immediately open windows for ventilation. Do not unplug the refrigerator, as unplugging can create a spark and cause an accident.
Power cable:
1. The power supply used should match the voltage indicated on the refrigerator and should be connected to a dedicated grounded outlet.
2. The grounding wire should not be connected to telephone lines, water pipes, gas pipes, or lightning rods.
3. Do not cut or remove the grounding prong of the power cord, as this can cause the refrigerator’s outer shell to become electrically charged, leading to an electric shock.
4. Do not modify the power cable. Avoid squeezing, bending, tying, or damaging it.
5. Keep the power cable away from heat sources.
6. When unplugging the refrigerator, do not pull the cord to avoid breakage. If the power cable is damaged, it should be replaced by professional service personnel from the after-sales service or a qualified technician to eliminate safety risks.
7. Do not touch the power cable or plug with wet hands to avoid electric shock.
8. Always unplug the refrigerator before cleaning it or when it will not be used for an extended period.
Daily use precautions:
1. Do not allow children to climb on the refrigerator door or hide inside the refrigerator to avoid injury.
2. Do not place heavy objects or containers with liquids on top of the refrigerator, as they could fall and cause injury or electric shock.
3. Do not use flammable substances such as spray paint or gas near the refrigerator.
4. Do not store flammable, explosive, or corrosive materials such as butane, ether, benzene, sulfuric acid, gasoline, or alcohol inside the refrigerator. Avoid storing medications that require strict temperature control.
5. Do not place bottled or canned beverages in the freezer, as freezing can cause them to burst and damage the appliance.
6. Do not touch food or containers (especially metal ones) or the inner walls of the refrigerator with wet hands to avoid frostbite. If your hand sticks to frozen surfaces, unplug the refrigerator and pour warm water over the area until it detaches. Do not pull forcibly.
7. Do not allow the refrigerator’s lamp to come into contact with most organic solvents (e.g., alcohol, benzene, gasoline, chloroform). To clean the lamp surface, please use diluted detergent. If the lamp malfunctions, do not attempt to remove or replace it yourself. You should contact customer service.
Other safety precautions:
According to European standards (EN standards):
Children aged 8 and above and individuals with reduced physical, sensory, or mental capabilities, or lacking experience and knowledge, can use this appliance only if supervised or instructed regarding safe usage. Children should not play with the appliance. Cleaning and maintenance should not be done by children without supervision.
According to International Electrotechnical Commission (IEC) standards:
This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or a lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.
1. Keep all packaging materials out of reach of children to prevent suffocation.
2. If disposing of the appliance, unplug it, cut the power cord close to the appliance, and remove the refrigerator door to prevent children from being trapped or electrocuted.
3. If the appliance has a magnetic door seal and the old appliance has a spring lock or latch, make sure the lock is damaged before disposal to avoid creating a fatal trap for children.
Warnings:
1. Do not use electrical appliances inside the food storage compartments unless they are the type recommended by the manufacturer.
2. The refrigerator lamp should be replaced only by the manufacturer.
3. Keep ventilation openings in the appliance housing or built-in structure unobstructed.
4. Do not use mechanical devices or other means not recommended by the manufacturer to speed up the defrosting process.
5. Do not damage the refrigerant circuit.
6. Do not store flammable aerosol sprays or other explosive materials inside the refrigerator.
7. When positioning the appliance, ensure that the power cable is not pinched or damaged.
8. Do not place multiple portable power sockets or power supplies behind the appliance.
 
Q28: Can items such as a microwave oven be placed on top of the Mijia Refrigerator Side-by-Side 635L?
A: Items should not be placed on top of the Mijia Refrigerator Side-by-Side 635L to avoid affecting its operation.
 
Q29: Can the door open alarm of the Mijia Refrigerator Side-by-Side 635L be turned off?
A: The door open alarm function of the Mijia Refrigerator Side-by-Side 635L cannot be turned off.
 
Q30: How long after the Mijia Refrigerator Side-by-Side 635L is powered on can items be placed inside?
A: The Mijia Refrigerator Side-by-Side 635L is powered on for the first time or after being unused for a while. Items should only be placed inside once the internal temperature has reached the set level. It is recommended to place items 9 hours after the power is on.
 
Q31: How to set up Automation for the Mijia Refrigerator Side-by-Side 635L?
A: To set up Automation for the Mijia Refrigerator Side-by-Side 635L, please refer to the following steps:
1. Connect to the Xiaomi Home App
Ensure that your refrigerator is successfully connected to the Xiaomi Home App. Once connected, you can control the fridge/freezer temperatures, switch modes, and so on.
2. Enter Automation
Open the Xiaomi Home App, and tap the device card. Tap the three dots icon in the upper right corner. Then scroll down and select [Automation].
3. Create a new scene
(1). Tap the [+] icon in the upper-right corner.
(2). Choose [Automation].
(3). Tap [+ Add a trigger condition].
(4). Choose [Smart home devices] or [Schedule], and then make relevant settings.
4. Save and activate
Once the setup is complete, tap [Create] to save. The new smart scene will become active immediately. You can return to this interface at any time to view or modify your scene settings.

Q32: How to check the Mijia Refrigerator Side-by-Side 635L’s temperature and working status?
A: To check the Mijia Refrigerator Side-by-Side 635L’s temperature and working status, please refer to the following methods:
1. Open the Xiaomi Home App, where you can see the temperature settings for each compartment of the refrigerator.
2. Lightly tap the refrigerator’s display screen to view the temperature settings for each compartment.

Q33: How to move the Mijia Refrigerator Side-by-Side 635L over a short distance?
A: First, unplug the Mijia Refrigerator Side-by-Side 635L to power it off, and remove food stored inside. There are two wheels located at the rear corners of the refrigerator base. Slightly lift the front of the refrigerator, then gently roll it using the rear wheels. After repositioning, please remember to relevel the adjustable feet to ensure the refrigerator stands evenly.
 
Q34: How to share the Mijia Refrigerator Side-by-Side 635L with others? 
A: After the Mijia Refrigerator Side-by-Side 635L is connected to the Xiaomi Home App, you can share it with others by following these steps:
1. Open the Xiaomi Home App >> tap the device card >> tap the three dots icon in the upper right corner >> choose [Share device].
2. Choose a previously shared Xiaomi Account or manually enter the Xiaomi Account ID you want to share with.
3. The invited person will receive a notification in their Xiaomi Home App. Once they accept the invitation, the device will be shared.
Note: 
If the main account shares the device too many times, it can affect some features. It’s recommended to set sharing permissions based on actual usage needs.
 
Q35: How to activate and use the Auto mode of the Mijia Refrigerator Side-by-Side 635L?
A: To activate and use the Auto mode of the Mijia Refrigerator Side-by-Side 635L, please refer to the following methods:
1. Wake up the refrigerator screen and tap the Auto mode icon.
2. Control through the Xiaomi Home App:
(1) Open the Xiaomi Home App and connect with your refrigerator.
(2) Select Auto mode.
(3) In the device control interface, you can view real-time temperature, adjust the temperature of each chamber, and activate features like Super Cool mode and Super Freeze mode.
Note:
When the Auto mode is enabled, the refrigerator will automatically exit other manually set modes (e.g., Super Cool, Super Freeze, and so on).
 
Q36: How does the Mijia Refrigerator Side-by-Side 635L’s Auto mode work?
A: The operating logic of the refrigerator’s Auto mode is as follows:
1. When the Mijia Refrigerator Side-by-Side 635L switches to Auto mode, the fridge compartment temperature is set to 5 ℃, and the freezer compartment temperature is set to -18 ℃.
2. If any other mode is activated while Auto mode is on, the refrigerator will automatically exit Auto mode.
3. To activate Auto mode, wake up the refrigerator’s screen and tap the Auto mode icon.
 
Q37: How to reset the Mijia Refrigerator Side-by-Side 635L’s Wi-Fi?
A: To reset the Mijia Refrigerator Side-by-Side 635L’s Wi-Fi, please refer to the following steps:
1. Connect the refrigerator to the power supply.
2. When the display of the refrigerator is unlocked, press and hold the Fridge button on the control panel for 7 seconds.
3. After the refrigerator makes a beep sound, the Wi-Fi indicator will blink slowly. This indicates that the Wi-Fi has been successfully reset.
 
Q38: Does it need to set the settings again after the Mijia Refrigerator Side-by-Side 635L is powered off and then turned back on?
A: The Mijia Refrigerator Side-by-Side 635L has a power-off memory function. The original settings will not be changed after the refrigerator is powered off and then back on.
 
Q39: How to use the Manual knob ice maker of the Mijia Refrigerator Side-by-Side 635L? 
A: To use the ice maker of the Mijia Refrigerator Side-by-Side 635L, please refer to the following steps:
1. Pull the ice tray assembly out to the maximum position. Add clean drinking water, making sure not to fill above the top edge of the compartments.

2. Gently slide the tray back to its original position.

3. After ice has formed, turn the knob clockwise to release the ice cubes.

4. Pull out the ice bin and use the ice scoop to take ice cubes.

Note:
1. Use only clean drinking water.
2. Do not overfill the tray, as doing so can cause the ice cubes to stick together and fail to release.
3. Do not forcefully twist the ice tray assembly to avoid damaging the compartments.
4. Frequently opening and closing the freezer door can increase the time needed for ice cubes to form.
5. When not in use, the ice maker can be removed to free up storage space.
 
Installation
Q1: What are the requirements for the Mijia Refrigerator Side-by-Side 635L placement? 
A: The Mijia Refrigerator Side-by-Side 635L dissipates heat from both sides. It should be placed indoors in a spacious area, leaving a 10 cm clearance on both sides, the back, and the top.
 
Q2: How to adjust the balance of the Mijia Refrigerator Side-by-Side 635L?
A: There are adjustable feet at the front bottom corners of the Mijia Refrigerator Side-by-Side 635L. Rotate the adjustable feet clockwise to lower the height, and rotate the adjustable feet counterclockwise to raise the height. Once leveled, lock the feet in place.
 
Q3: Can the Mijia Refrigerator Side-by-Side 635L door opening direction be changed?
A: The door opening direction of the Mijia Refrigerator Side-by-Side 635L cannot be changed.
 
Q4: Does the Mijia Refrigerator Side-by-Side 635L support built-in installation?
A: The Mijia Refrigerator Side-by-Side 635L is designed with both side heat dissipation and is not suitable for built-in installation. Please leave at least 10 cm of space on both sides and the back/top of the refrigerator.
 
Q5: How to tell if the Mijia Refrigerator Side-by-Side 635L is balanced? 
A: If the Mijia Refrigerator Side-by-Side 635L doesn’t shake, it is balanced.
 
Q6: How to remove the Mijia Refrigerator Side-by-Side 635L’s door seals?
A: It is not recommended to remove the door seals of the Mijia Refrigerator Side-by-Side 635L by yourself. If removal is necessary, please contact after-sales.
 
Q7: Does the Mijia Refrigerator Side-by-Side 635L require installation?
A: The Mijia Refrigerator Side-by-Side 635L doesn’t need to be installed, but please level the adjustable feet before use.
 
Q8: Can the Mijia Refrigerator Side-by-Side 635L be carried flat?
A: It is not recommended to carry the Mijia Refrigerator Side-by-Side 635L lying down. If it needs to be laid flat, ensure the back is facing downward. After transport, let the refrigerator stand upright for 3 hours before powering it on.
 
Q9: Can the protective film on the Mijia Refrigerator Side-by-Side 635L be removed?
A: The protective film on the Mijia Refrigerator Side-by-Side 635L can be removed. However, it is recommended to keep it on to avoid scratches during use.
 
Q10: How much space should be left around the sides and back of the Mijia Refrigerator Side-by-Side 635L?
A: When placing the Mijia Refrigerator Side-by-Side 635L, consider instruction clearance. It is recommended to reserve a clearance of at least 10 cm at the top and back and on both sides of the refrigerator.

Q11: What should be noted during the Mijia Refrigerator Side-by-Side 635L transportation?
A: When transporting the Mijia Refrigerator Side-by-Side 635L, please remove all internal accessories, including shelves, drawers, etc., and transport them separately to avoid them falling due to bumps during transportation. Place the refrigerator upright and avoid bumps.
 
Q12: Can the Mijia Refrigerator Side-by-Side 635L be placed near a heat source, such as a gas stove?
A: The Mijia Refrigerator Side-by-Side 635L should not be placed near heat sources, as it is not conducive to heat dissipation and negatively affects cooling performance.
 
Q13: How long does it take for the Mijia Refrigerator Side-by-Side 635L to be powered on after being moved? 
A: It is recommended to let the Mijia Refrigerator Side-by-Side 635L stand still for at least 3 hours before plugging it in after transportation.
 
Q14: How to disassemble the Mijia Refrigerator Side-by-Side 635L compartment shelves?
A: To disassemble the Mijia Refrigerator Side-by-Side 635L compartment shelves, please fully open the refrigerator door, lift the glass shelf out of the inner liner slot, and pull it outward to remove it.
 
Q15: How to disassemble the Mijia Refrigerator Side-by-Side 635L drawers?
A: Pull the drawer in the Mijia Refrigerator Side-by-Side 635L out to its maximum position, then gently lift the front part to the appropriate angle, allowing the rear stop to disengage from the track. While maintaining this titled position, slide the drawer out horizontally. To reinstall, perform the steps in reverse order.

Q16: Is it normal for the Mijia Refrigerator Side-by-Side 635L to tilt backward after installation?
A: It is not normal. Please check whether the ground is flat and adjust the two adjustable feet at the front of the Mijia Refrigerator Side-by-Side 635L to see if it can be restored.
 
Q17: How to remove the door bins of the Mijia Refrigerator Side-by-Side 635L?
A: To remove the door bins of the Mijia Refrigerator Side-by-Side 635L, please hold the upper part of the door bin with both hands, press inward from one side, and then lift upward to remove it. To reinstall, perform the steps in reverse order.

Troubleshooting
Q1: What to do if the Mijia Refrigerator Side-by-Side 635L fails to connect to the Xiaomi Home App?
A: If the Mijia Refrigerator Side-by-Side 635L fails to connect to the Xiaomi Home App, please refer to the following methods to troubleshoot:
1. Confirm the network frequency band. You need to use the 2.4 GHz frequency band Wi-Fi. The Mijia Refrigerator Side-by-Side 635L does not support the 5 GHz network.
2. Reset the refrigerator Wi-Fi. In the unlocked state, press and hold the Fridge button for 7 seconds. The Wi-Fi icon flashes to indicate a successful reset.
3. Check the Wi-Fi information and confirm that the entered Wi-Fi name and password are correct. It is recommended to change them to English or a combination of numbers.
4. Try to change the device. Try to log in to the Xiaomi account with another Android phone to bind the refrigerator. After success, switch to the original phone to log in.
5. Use a mobile phone hotspot. If the Wi-Fi signal at home is poor, you can temporarily connect to the mobile phone hotspot to complete the connection.
6. Update the Xiaomi Home App to the latest version, or reinstall the App and try again.
7. If the issue persists, please apply for local after-sales service center inspection.
Note:
1. After resetting the Wi-Fi, the Wi-Fi icon will start blinking, indicating it is ready to connect.
2. If the connection is not established within 30 minutes, the Wi-Fi icon will stop blinking and turn off.
3. To reconnect to Wi-Fi, the Wi-Fi needs to be reset again.
 
Q2: What to do if the Mijia Refrigerator Side-by-Side 635L firmware upgrade fails?
A: If the Mijia Refrigerator Side-by-Side 635L firmware upgrade fails, please refer to the following methods to troubleshoot:
1. Wait 1-2 minutes after turning off the power of the refrigerator and then turn it on again to ensure a stable power supply.
2. Press and hold the Fridge button for 7 seconds in the unlocked state. The flashing Wi-Fi icon indicates a successful reset.
3. After deleting the refrigerator plug-in in the Xiaomi Home App, rebind the device.
4. Upgrade the refrigerator firmware to the latest version. Keep the network connection stable during the upgrade process.
5. If the issue persists, please apply for local after-sales service center inspection.
 
Q3: What to do if the Mijia Refrigerator Side-by-Side 635L does not refrigerate?
A: If the Mijia Refrigerator Side-by-Side 635L does not refrigerate (the items melt), please refer to the following methods to troubleshoot:
1. Check whether there has been a power outage in your home recently, causing the items inside the refrigerator to melt. Please wait for the refrigerator to cool down again.
2. After opening the door of the fridge compartment and the freezer, check whether the light is on. If the light is not on, please check whether there is power in the home’s power supply. Unplug the refrigerator’s power supply and use other electrical appliances to test whether they can be used. If they cannot be used, please check the power supply at home.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q4: What to do if the fridge compartment of the Mijia Refrigerator Side-by-Side 635L does not refrigerate or the refrigeration effect is not good?
A: If the fridge compartment of the Mijia Refrigerator Side-by-Side 635L does not refrigerate or the refrigeration effect is not good, please check it according to the following methods:
1. Check whether the fridge compartment temperature is set too high. The temperature setting range of the fridge compartment is 2-8 ℃. If the temperature is adjusted too high, you will not feel cool enough. If you feel that the temperature is too high, please lower the temperature to 2 ℃ or turn on the Super Cool mode and observe.
2. Check whether the food in the fridge compartment has been left there for too long. The refrigerator can only play a short-term preservation role. Please do not place food in the refrigerator for a long time.
3. Check whether the refrigerator door is frequently opened and closed, or the door is opened for too long, causing a lot of hot air to enter the refrigerator, resulting in poor refrigeration effect of the refrigerator. Please close the refrigerator door and set the temperature to Super Cool mode, and observe after 8 hours.
4. Check if the temperature of the food in the fridge compartment is too high, such as hot rice, hot dishes, hot soup, etc. The temperature inside the fridge compartment will rise after putting in food with high heat. It takes a certain amount of time to cool down. At this time, you will feel the temperature is high. Please cool down the food before putting it in the refrigerator.
5. Check if a large number of items are placed in the refrigerator in a short period. Placing a large number of items in a short period will cause the temperature inside the refrigerator to rise. Please lower the temperature or switch to Super Cool mode, and observe after 8 hours.
6. Check if the freezer temperature is set too high. Because the refrigerator has a single-cycle refrigeration system, the fridge compartment will cool down more slowly when the freezer is set high. Please set the freezer to -20 °C or below.
7. During the operation of the refrigerator, the air is circulating, and the compressor is not in a state of continuous operation, so it is normal for the actual temperature to have a slight temperature difference from the set temperature.
8. Check if there is too much food in the fridge compartment. Putting too much food in the refrigerator will cause the air circulation inside the refrigerator to be blocked, affecting the refrigeration effect. Please do not pile up when placing food, and leave space between food.
9. Check if the food is blocking the air outlet. The air outlet is on the back wall of the refrigerator. If the food is blocking the air outlet, the cold air cannot be blown into the box, affecting the cooling effect. Please do not place the food close to the back wall of the refrigerator, especially the corners on both sides of the back wall of the refrigerator.
10. Check if there is enough distance around the refrigerator. The refrigerator is designed to dissipate heat on both sides, and a certain amount of space needs to be left on both sides. If the space on both sides is small or blocked by other items, the refrigerator will not dissipate heat well, and the cooling effect will be poor. Please leave at least 10 cm distance on both sides of the refrigerator.
11. Check if there are gaps, loose seals, or deformations around the door seal. Please clean the door seal.
(1). Use hot air to evenly heat the door seal (Blow air evenly at low wind speed, and do not deform the door seal).
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). The door seal can be fixed after cooling.
12. If the issue persists, please apply for local after-sales service center inspection.
 
Q5: What to do if the Mijia Refrigerator Side-by-Side 635L freezer does not freeze or the freezing effect is poor?
A: The Mijia Refrigerator Side-by-Side 635L adopts a single-cycle refrigeration system. If the fridge compartment operates properly, the freezer will not fail on its own.
If the freezer does not freeze or the freezing effect is not good, please check it according to the following methods:
1. Check the internal items. Most items that require quick freezing, as well as dairy products, need to be stored below -18 ℃. If there is too much such food and the temperature is adjusted to a high level, the food will melt. Please adjust the temperature to below -20 ℃.
2. Check if there is too much food in the freezer. Putting too much food in the refrigerator will cause the air circulation inside the refrigerator to be blocked, affecting the refrigeration effect and causing the food to melt. Please do not pile up when placing food, and leave space between food.
3. Check if a large number of items are placed in the refrigerator in a short period of time. Placing a large number of items in a short period of time will cause the temperature inside the refrigerator to rise. Please lower the temperature and observe for a while.
4. During the operation of the refrigerator, the air is circulating, and the compressor is not in a state of continuous operation. So it is normal for the actual temperature to have a slight temperature difference from the set temperature.
5. Check whether the refrigerator door is frequently opened and closed or if the door is opened for too long, causing a lot of hot air to enter the refrigerator, resulting in a poor cooling effect of the refrigerator. Please close the refrigerator door and set the temperature to the Super Freeze mode, and observe for a while.
6. Check if there is enough distance around the refrigerator. The refrigerator is designed to dissipate heat on both sides, and a certain amount of space needs to be left on both sides. If the space on both sides is small or blocked by other items, the refrigerator will not dissipate heat well, and the cooling effect will be poor. Please leave at least 10 cm distance on both sides of the refrigerator.
7. Check if there are gaps, loose seals, or deformations around the door seal. Please clean the door seal.
(1). Use hot air to evenly heat the door seal (Blow air evenly at low wind speed, and do not deform the door seal).
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). The door seal can be fixed after cooling.
8. If the issue persists, please apply for local after-sales service center inspection.
 
Q6: What to do if the fridge compartment of the Mijia Refrigerator Side-by-Side 635L is leaking?
A: If the fridge compartment of the Mijia Refrigerator Side-by-Side 635L is leaking, please check it according to the following methods:
1. Water droplets are caused by the condensation of hot air, so just wipe them with a clean rag.
2. Check if the door is not closed tightly, frequently opened and closed, or opened for a long time. Such situations will cause a large amount of hot air to enter the refrigerator to form condensed water. Please close the refrigerator door tightly and observe.
3. Please check if there is any liquid spillage causing water leakage. Please wipe the water clean and observe.
4. Please check whether there is a lot of food in plastic bags blocking the air outlet. The air outlet is on the back of the refrigerator. Please leave the plastic bag (non-sealed food) open.
5. Please check if the door seal is deformed, which can be solved by cleaning the door seal.
(1). Use hot air to evenly heat the door seal (Blow air evenly at low wind speed, and do not deform the door seal).
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). The door seal can be fixed after cooling.
6. If the issue persists, please apply for local after-sales service center inspection.
 
Q7: What to do if the freezer of the Mijia Refrigerator Side-by-Side 635L is leaking?
A: If the freezer temperature is below -16 ℃, water leakage does not occur.
If the freezer of the Mijia Refrigerator Side-by-Side 635L experiences water leakage, please check it according to the following methods:
1. Check if the door is not closed tightly, frequently opened and closed, or opened for a long time. Such situations will cause a large amount of hot air to enter the refrigerator to form condensed water. Please close the refrigerator door tightly and observe.
2. Please check if the door seal is deformed, which can be solved by cleaning the door seal.
(1). Use hot air to evenly heat the door seal (Blow air evenly at low wind speed, and do not deform the door seal).
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). The door seal can be fixed after cooling.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q8: What to do if the Mijia Refrigerator Side-by-Side 635L leaks electricity?
A: If you feel a tingling sensation when touching the Mijia Refrigerator Side-by-Side 635L, please follow the steps below:
1. Check the ground wire of the socket. Make sure the socket used by the refrigerator has a ground wire. If there is no ground wire, contact a professional electrician for rectification.
2. Avoid humid environments. Do not place the refrigerator in a humid environment to prevent the risk of leakage.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q9: Why does the circuit breaker trip after plugging in the Mijia Refrigerator Side-by-Side 635L?
A: If the circuit breaker trips after plugging in the Mijia Refrigerator Side-by-Side 635L, please refer to the following methods to troubleshoot:
1. Please check the ground wire of the socket to ensure that the socket used by the refrigerator has a ground wire. If there is no ground wire, please contact a professional electrician for rectification.
2. If the ground wire has been connected, please check if your household's electricity meter capacity is insufficient and if too many appliances are running simultaneously, causing a power overload and triggering the circuit breaker.
3. If none of the above issues are present and the circuit breaker still trips, please contact customer service for inspection.
 
Q10: What to do if the Mijia Refrigerator Side-by-Side 635L displays an inaccurate temperature?
A: The temperature display of each compartment is the set temperature, and there will be a certain difference between the set temperature and the actual temperature.
If the displayed temperature of the Mijia Refrigerator Side-by-Side 635L is inaccurate, please check it according to the following methods:
1. The refrigerator door is opened frequently, resulting in the temperature in the refrigerator not being able to drop properly. Please close the door and observe for a while.
2. A large number of items are placed in a short period of time, resulting in the temperature not being able to be reached in a short period of time. Please wait for the temperature to drop.
3. Overheated items are placed, resulting in the temperature not being able to be reached in a short period of time. Please wait for the temperature to drop.
4. The items are placed to block the air outlet, resulting in the temperature in some areas not reaching the set temperature. Please move the items and do not stick to the back wall.
5. Check whether the door seal is well sealed. If the door seal is not tight, a large amount of hot air will enter and cause ice.
(1). Use hot air to evenly heat the door seal (Blow air evenly at low wind speed, and do not deform the door seal).
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). The door seal can be fixed after cooling.
6. If the issue persists, please apply for local after-sales service center inspection.
 
Q11: Why can't the Mijia Refrigerator Side-by-Side 635L display the actual temperature?
A: The Mijia Refrigerator Side-by-Side 635L cannot display the actual temperature. It only displays the preset temperature.
 
Q12: What to do if the temperature displayed on the Mijia Refrigerator Side-by-Side 635L flickers?
A: If the Mijia Refrigerator Side-by-Side 635L temperature flickers, please confirm whether the voltage is stable. Please wait until the voltage is stable before turning on the machine to observe. If the issue persists, please apply for local after-sales service center inspection.
 
Q13: What to do if the fridge compartment of the Mijia Refrigerator Side-by-Side 635L is too cold?
A: If the fridge compartment of the Mijia Refrigerator Side-by-Side 635L is too cold, please refer to the following methods to troubleshoot:
1. Raise the temperature of the fridge compartment to confirm whether the temperature has returned to normal.
2. The back wall of the refrigerator is designed with an air duct, and the temperature is relatively low. Please do not place items close to the back wall.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q14: What to do if the freezer of the Mijia Refrigerator Side-by-Side 635L is too cold? 
A: When the freezer of the Mijia Refrigerator Side-by-Side 635L is too cold, please increase the freezing temperature to confirm whether the temperature returns to normal. If the issue persists, please apply for local after-sales service center inspection.
 
Q15: What to do if the fridge compartment of the Mijia Refrigerator Side-by-Side 635L freezes?
A: If the fridge compartment of the Mijia Refrigerator Side-by-Side 635L freezes, please refer to the following methods to troubleshoot:
1. Raise the fridge compartment temperature to confirm whether the temperature returns to normal.
2. The refrigerator has air ducts on the back wall, where the temperature is lower. Please avoid placing items too close to the back wall.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q16: What to do if the frost forms on the fridge compartment inner walls in the Mijia Refrigerator Side-by-Side 635L?
A: If the frost forms on the fridge compartment inner walls in the Mijia Refrigerator Side-by-Side 635L, please refer to the following steps to troubleshoot:
1. Raise the fridge compartment temperature to confirm whether the temperature returns to normal.
2. Wrap the items with more moisture in the fridge compartment with plastic wrap.
3. The temperature of the back wall of the refrigerator is low, so do not place items close to the back wall.
4. If the issue persists, please apply for local after-sales service center inspection.
 
Q17: What to do if the freezer of the Mijia Refrigerator Side-by-Side 635L freezes?
A: If the freezer of the Mijia Refrigerator Side-by-Side 635L freezes, please refer to the following methods to troubleshoot:
1. If the food you put in has a lot of moisture, it can freeze, which is normal.
2. Avoid opening the door frequently. The number and time of opening the door should be minimized to prevent a large amount of hot air from entering and causing ice.
3. Check whether the door is closed tightly. If the door is not closed tightly, a large amount of hot air will enter and cause ice.
4. Place food properly. Do not put food with high water content directly into the freezer, such as fresh vegetables and fruits. Drain the water or seal it with plastic wrap before putting it in. At the same time, pay attention to keeping a certain distance between foods to facilitate cold air circulation, avoiding local ice formation due to poor air circulation.
5. Check whether the door seal is well sealed. If the door seal is not tight, a large amount of hot air will enter and cause ice.
(1). Use hot air to evenly heat the door seal (Blow air evenly at low wind speed, and do not deform the door seal).
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). The door seal can be fixed after cooling.
6. If the issue persists, please apply for local after-sales service center inspection.
 
Q18: How to deal with the heat on both sides of the Mijia Refrigerator Side-by-Side 635L?
A: The Mijia Refrigerator Side-by-Side 635L is designed to dissipate heat on both sides. It is normal to have heat on both sides, and no treatment is required. Please leave enough space and make sure there is no object blocking it.
 
Q19: How to deal with the heating of the Mijia Refrigerator Side-by-Side 635L door frame?
A: To ensure that the Mijia Refrigerator Side-by-Side 635L door is not frozen and can be opened, the refrigerator door frame plays the role of a condenser. Heating is a normal phenomenon and does not need to be handled.
 
Q20: How to deal with condensation on the side of the Mijia Refrigerator Side-by-Side 635L? 
A: If there is condensation on the side of the Mijia Refrigerator Side-by-Side 635L, please wipe it off with a clean cloth. If the issue occurs repeatedly, please apply for the after-sales service center inspection.
 
Q21: How to deal with condensation on the Mijia Refrigerator Side-by-Side 635L door?
A: If there is condensation on the Mijia Refrigerator Side-by-Side 635L door, simply wipe it off with a clean cloth. If the issue occurs repeatedly, please apply for the after-sales service center inspection.
 
Q22: What to do if the Mijia Refrigerator Side-by-Side 635L’s compressor does not stop working?
A: If the Mijia Refrigerator Side-by-Side 635L’s compressor does not stop working, please check as follows:
1. Check whether there is too much or overheated food in the Mijia Refrigerator Side-by-Side 635L, which will cause the refrigerator temperature to drop slowly and cause a long running time. Wait until the temperature is reached before stopping.
2. Check whether the temperature is set too low. If the temperature is set too low, the refrigerator will run for a long time. Please adjust the temperature higher and observe again.
3. Check whether the door is completely closed. Please close the door.
4. If the refrigerator door seal is deformed, please refer to the following methods:
(1). Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal.
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). Wait for the door seal to be fixed after cooling.
5. If the issue persists, please apply for the local after-sales service center inspection.
 
Q23: Why does the Mijia Refrigerator Side-by-Side 635L make different noises?
A: When the Mijia Refrigerator Side-by-Side 635L makes different noises, please refer to the following information:
1. Hissing sound: The sound of refrigerant flowing in the pipes.
2. Buzzing sound: The sound of the compressor working properly.
3. Clicking sound: The sound of the thermal barrier and contraction caused by alternating hot and cold temperatures.
 
Q24: How to deal with condensation on the Mijia Refrigerator Side-by-Side 635L shelves?
A: Condensation on the Mijia Refrigerator Side-by-Side 635L shelves is caused by high humidity in the refrigerator.
Please check it according to the following methods:
1. Check if the foods are wet. Please wrap the food with plastic wrap before putting it in the refrigerator.
2. Check if the door is completely closed. If the door is not closed properly, a large amount of hot air will enter and cause condensation.
3. Check if the door seal is well sealed. If the door seal is not tight, a large amount of hot air will enter and cause condensation.
(1). Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal.
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). Wait for the door seal to be fixed after cooling.
4. Please wipe off the condensation with a clean rag.
5. Try to minimize the time the door is kept open to avoid prolonged exposure of the refrigerator interior to room temperature.
6. If the issue persists, please apply for local after-sales service center inspection.
 
Q25: How to deal with the loud noise of the Mijia Refrigerator Side-by-Side 635L?
A: If the Mijia Refrigerator Side-by-Side 635L makes a loud noise, please check as follows:
1. Setting the temperature too low will cause the compressor to be overloaded and produce noise.
2. Check whether there are items that will resonate (such as glass bottles, etc.) on the shelves or door bins. Take out such items and observe the refrigerator again.
3. Check whether the refrigerator is placed on the wooden floor, which will cause excessive resonance. Please move the refrigerator to solid ground.
4. The refrigerator will make some special sounds when it is running, which is normal.
(1). Hissing sound: The sound of refrigerant flowing in the pipes.
(2). Buzzing sound: The sound of the compressor working properly.
(3). Clicking sound: The sound of the thermal barrier and contraction caused by alternating hot and cold temperatures.
5. Check whether the refrigerator is placed in a balanced manner. The tilt of the refrigerator will cause loud noises.
(1). Gently push the front, left, and right sides of the refrigerator to observe whether the sound decreases. If the sound decreases, it means that the refrigerator is not placed flat.
(2). To adjust the refrigerator, you can turn the two feet in front of the refrigerator (Rotate the adjustable feet clockwise to lower the height/Rotate the adjustable feet counterclockwise to raise the height) until the noise becomes smaller.
6. If the issue persists, please apply for local after-sales service center inspection.
 
Q26: How to deal with noise when opening/closing the Mijia Refrigerator Side-by-Side 635L?
A: If the Mijia Refrigerator Side-by-Side 635L makes noise when opening/closing the door, please check whether there is any foreign matter on the door axis. If the issue still persists, please apply for local after-sales service center inspection.
 
Q27: Why are the Mijia Refrigerator Side-by-Side 635L doors uneven?
A: If the Mijia Refrigerator Side-by-Side 635L doors are uneven, please refer to the following methods to troubleshoot:
1. Check whether the adjustable feet are leveled. The door height can be adjusted by adjusting the feet on both sides.
2. Use the adjustment gasket provided in the accessories to adjust and lift the lower side door body, and use pliers to insert the gasket into the hinge shaft gap. Please be careful when operating.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q28: How to deal with the uneven front and back of the Mijia Refrigerator Side-by-Side 635L door? 
A: If the front and back of the Mijia Refrigerator Side-by-Side 635L door are uneven, please follow the following methods to troubleshoot:
1. Use the adjustment gasket provided in the accessories to adjust and lift the lower side door body, and use pliers to insert the gasket into the hinge shaft gap. Please be careful when operating.
2. Check whether there are protrusions on the door seal that cause the door to be uneven. Please clean the door seal.
(1). Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal.
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). Wait for the door seal to be fixed after cooling.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q29: Why can't the Mijia Refrigerator Side-by-Side 635L door be aligned left and right? 
A: If the Mijia Refrigerator Side-by-Side 635L door can’t be aligned left and right, you can use the adjustment gasket provided in the accessories to adjust, lift the lower side door body, and use pliers to insert the gasket into the hinge shaft gap. Please be careful when operating.
If there is still a deviation after adjustment, please apply for local after-sales service center inspection.
 
Q30: How to deal with condensation on the Mijia Refrigerator Side-by-Side 635L door seal?
A: If there is condensation on the Mijia Refrigerator Side-by-Side 635L door seal, please check it according to the following methods:
1. If the air humidity is too high, this is a normal phenomenon. When the weather turns clear and the humidity decreases, the condensation on the door will disappear.
2. Confirm whether it is caused by an uneven door seal. Please adjust the door seal.
(1). Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal.
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). Wait for the door seal to be fixed after cooling.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q31: What to do if the Mijia Refrigerator Side-by-Side 635L does not power on?
A: If the Mijia Refrigerator Side-by-Side 635L does not power on, please check whether the power supply is functioning properly. You can test the outlet using another electrical appliance. If the power supply is normal, please apply for the after-sales service center inspection.
 
Q32: How to deal with scratches on the Mijia Refrigerator Side-by-Side 635L?
A: If there are scratches on the Mijia Refrigerator Side-by-Side 635L, please check as follows:
1. If there are scratches on the side of the refrigerator, please check whether it is damaged. There is a protective film on the side of the refrigerator. If it is slightly scratched, just tear off the protective film.
2. If there are scratches on the refrigerator shell, you can gently wipe them with toothpaste and then wipe them dry with a clean cloth. It can play a role in repairing and brightening.
3. Scratches on the refrigerator’s appearance do not affect normal use and do not need to be handled. If you are not satisfied with the scratches, please apply for local after-sales service center inspection.
 
Q33: How to deal with the odor in the Mijia Refrigerator Side-by-Side 635L?
A: The main causes of odor in the Mijia Refrigerator Side-by-Side 635L are as follows:
1. When you just unpack it, there will be a slight odor, which is normal. The odor comes from the internal components of the refrigerator. During transportation, the refrigerator cannot dissipate the odor in the packaging box. When unpacking and waiting for power on, it is recommended to open the refrigerator door and place the refrigerator in a ventilated environment. The odor will slowly dissipate.
2. During the use of the refrigerator, there is an odor in the compartment. It is caused by the deterioration of stored objects or unsealed food with a strong odor. It is recommended to seal the opened food before putting it into the refrigerator.
3. When food spillage occurs, if it is not cleaned up for a long time, an odor will be generated. Please turn off the power of the refrigerator, dip a soft cloth or sponge in diluted detergent solution, and wipe the refrigerator's inner walls, shelves, drawers, and other parts in turn to remove stains and odors. After the odor is gone, turn on the power again.
4. The refrigerator uses a single-cycle refrigeration system. The air ducts of the refrigerator and freezer are connected. Placing food with strong odors will cause odors. Please use plastic wrap to wrap the food before placing food with strong odors.
 
Q34: How to deal with the odor of a new Mijia Refrigerator Side-by-Side 635L?
A: When you unpack the Mijia Refrigerator Side-by-Side 635L, there will be a slight odor, which is normal. The odor comes from the internal components of the refrigerator. During transportation, the refrigerator cannot dissipate the odor in the packaging box. When unpacking and waiting for power on, it is recommended to open the refrigerator door and place the refrigerator in a ventilated environment. The odor will slowly dissipate.
 
Q35: How to deal with the burnt smell of the Mijia Refrigerator Side-by-Side 635L?
A: If the Mijia Refrigerator Side-by-Side 635L emits a burnt smell, please immediately disconnect the power to the refrigerator and contact the local after-sales service center for inspection.
 
Q36: What to do if the Mijia Refrigerator Side-by-Side 635L’s door cannot be closed tightly?
A: If the Mijia Refrigerator Side-by-Side 635L’s door cannot be closed tightly, please check as follows:
1. Check if there is any foreign object stuck in the door axis.
2. If the door seal is hardened and deformed, adjust the door seal to make it flat.
(1). Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal.
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). Wait for the door seal to be fixed after cooling.
3. Check if the door gasket is deformed or damaged.
4. If the issue persists, please apply for local after-sales service center inspection.
 
Q37: How to handle odor transfer in the Mijia Refrigerator Side-by-Side 635L? 
A: The Mijia Refrigerator Side-by-Side 635L uses a single-cycle refrigeration system. The air ducts of the fridge compartment and freezer are connected. Placing food with strong odors will cause odor transfer. Please wrap such foods with plastic wrap before storing them.
 
Q38: How to deal with the odor on the outside of the Mijia Refrigerator Side-by-Side 635L?
A: If there is an odor on the outside of the Mijia Refrigerator Side-by-Side 635L, please wipe it dry with a clean rag and clean it with detergent.
 
Q39: How to deal with the Mijia Refrigerator Side-by-Side 635L alarm?
A: If the Mijia Refrigerator Side-by-Side 635L alarms, please check whether the door is closed properly and confirm whether there is anything stuck in the door axis. Please remove it and observe it again.
If the issue persists, please apply for local after-sales service center inspection.
 
Q40: What to do if the Mijia Refrigerator Side-by-Side 635L display does not show any information?
A: The Mijia Refrigerator Side-by-Side 635L screen will remain on after setting the temperature or opening the door, and will automatically turn off after 25 seconds. Please press any button on the refrigerator or open the door again to check if the screen lights up. If the issue persists, please apply for local after-sales service center inspection.
 
Q41: What to do if the Mijia Refrigerator Side-by-Side 635L cannot set the temperature?
A: If the Mijia Refrigerator Side-by-Side 635L cannot set the temperature, please check whether the Child lock function is turned on. Turning on the Child lock function will cause the buttons to be inoperable. If the Child lock function is not turned on, please turn off the power to the refrigerator for 3-5 minutes and then turn it on again.
If the issue persists, please apply for local after-sales service center inspection.
 
Q42: How to deal with the uneven sides of the Mijia Refrigerator Side-by-Side 635L?
A: The two sides of the Mijia Refrigerator Side-by-Side 635L are uneven, which does not affect the function and does not need to be dealt with. If you are not satisfied with this situation, please apply for local after-sales service center inspection.
 
Q43: How to deal with the failure of the Mijia Refrigerator Side-by-Side 635L buttons?
A: If the Mijia Refrigerator Side-by-Side 635L buttons are not working, please check whether the Child lock function is turned on. Turning on the Child lock function will cause the buttons to be inoperable. If the Child lock function is not turned on, please turn off the power to the refrigerator for 3-5 minutes and then turn it on again.
If the issue still persists, please apply for local after-sales service center inspection.
 
Q44: What to do if the Mijia Refrigerator Side-by-Side 635L display is incomplete?
A: If the display of the Mijia Refrigerator Side-by-Side 635L is incomplete, please unplug the refrigerator and leave it powered off for 3–5 minutes, then reconnect the power. If the issue is not resolved, please apply for after-sales service center inspection.
 
Q45: How to deal with the Mijia Refrigerator Side-by-Side 635L’s light not working?
A: If the Mijia Refrigerator Side-by-Side 635L’s light is not working, please check whether the power supply is normal. Use other electrical appliances to test whether the power supply is working. If there is no problem with the power supply, please turn off the power to the refrigerator for 3-5 minutes and then turn it on again.
If the issue persists, please apply for local after-sales service center inspection.
 
Q46: What to do if the Mijia Refrigerator Side-by-Side 635L cannot reach the set temperature?
A: If the Mijia Refrigerator Side-by-Side 635L cannot reach the set temperature, please check as follows:
1. Check whether there is too much or overheated food, which will cause the refrigerator temperature to drop slowly. Please wait for the temperature to drop.
2. Check whether the outside temperature is too high. The working environment of the refrigerator is 10 ℃~43 ℃. When the ambient temperature exceeds the limit, the cooling effect will decrease.
3. The air is circulating during the operation of the refrigerator, and the compressor is not in a state of continuous operation. Therefore, it is normal for the actual temperature to have a slight temperature difference from the set temperature.
4. Check whether the door is closed tightly. If the door is not closed properly, a large amount of cold air will be lost, resulting in a decrease in the cooling effect.
5. Check whether there is frequent opening and closing of the door. Frequent opening and closing of the door will cause a large amount of cold air to be lost, resulting in a decrease in the cooling effect.
6. Check whether the door seal is tight. Please adjust the door seal to ensure that the door seal is tight.
(1). Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal.
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). Wait for the door seal to be fixed after cooling.
If the issue still persists, please apply for local after-sales service center inspection.
 
Q47: How to deal with cracked inner walls of the Mijia Refrigerator Side-by-Side 635L?
A: Please apply for after-sales inspection if the Mijia Refrigerator Side-by-Side 635L inner walls are cracked.
 
Q48: Why does the Mijia Refrigerator Side-by-Side 635L need to be sent for repair?
A: Since professional equipment or fire work is required, there are no suitable tools or places at other sites to disassemble and repair the Mijia Refrigerator Side-by-Side 635L, so it needs to be sent for repair.
 
Q49: What to do if the Mijia Refrigerator Side-by-Side 635L accessories are damaged?
A: If the Mijia Refrigerator Side-by-Side 635L accessories are damaged, please apply for local after-sales service center inspection.
 
Q50: How to deal with the temperature difference between the display temperature and the actual temperature on the Mijia Refrigerator Side-by-Side 635L?
A: The Mijia Refrigerator Side-by-Side 635L display temperature is the set temperature, which can be different from the actual temperature. In addition, the refrigerator compressor is not continuously working, so the temperature inside the refrigerator will fluctuate, which is normal.
 
Q51: What to do if the Mijia Refrigerator Side-by-Side 635L’s door pops up automatically after closing?
A: If the Mijia Refrigerator Side-by-Side 635L’s door pops up automatically after closing, please check as follows:
1. When closing the refrigerator door, the internal air pressure will change, causing the other side to slightly pop open before automatically closing. This is a normal phenomenon, so please feel at ease. We recommend gently pushing the door to allow it to close naturally.
2. Check whether the suction force of the door seal is too small.
(1). Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal.
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). Wait for the door seal to be fixed after cooling.
3. If the issue persists, please apply for local after-sales service center inspection.
 
Q52: How to deal with water under the Mijia Refrigerator Side-by-Side 635L drawers?
A: If there is water under the Mijia Refrigerator Side-by-Side 635L drawers, please confirm whether there is any liquid spilled. After confirmation, please wipe them dry with a clean rag.
If the issue persists, please apply for local after-sales service center inspection.
 
Q53: What to do if the Mijia Refrigerator Side-by-Side 635L is missing accessories?
A: Please apply for the after-sales service center if the Mijia Refrigerator Side-by-Side 635L is missing accessories.
 
Q54: How to deal with the Mijia Refrigerator Side-by-Side 635L’s feet falling off/unable to adjust/abnormal adjustment?
A: If the adjustment feet of the Mijia Refrigerator Side-by-Side 635L fall off, you can reinstall the adjustable feet counterclockwise. If it cannot be adjusted, such as deformation/stuck, etc., please apply for local after-sales service center inspection.
 
Q55: What to do if the Mijia Refrigerator Side-by-Side 635L’s door cannot be opened?
A: If the Mijia Refrigerator Side-by-Side 635L’s door cannot be opened, please check it according to the following methods:
1. Check if the door seal is frozen. The door seal and the refrigerator body can be stuck together due to freezing. You can use a hair dryer at a low temperature to blow on the door seal to melt the ice. Please note that the hair dryer should be kept at a certain distance from the refrigerator to avoid damaging the refrigerator's parts. You can also apply a hot towel to the door seal, wait for the ice to melt, and then gently pull the refrigerator door to see if it can be opened.
2. After the refrigerator door is closed, the pressure inside and outside the refrigerator is unbalanced, which can make it difficult to open the door. At this time, you can wait for a while to allow the pressure inside the refrigerator to balance with the outside before trying to open the door. It takes about 5-10 minutes to wait.
3. You can apply a hot towel or hot water bottle to the seal of the refrigerator door. External heating will expand the air in the seal and increase the internal pressure, which will help open the refrigerator door. But be careful not to overheat to avoid damaging the refrigerator shell.
If the issue still persists, please apply for local after-sales service center inspection.
 
Q56: What do the error codes displayed on the Mijia Refrigerator Side-by-Side 635L mean, and how to deal with them?
A: The error code meanings and troubleshooting methods are as follows:
The UC code indicates a display board communication failure
To solve this problem, please refer to the following steps:
1. Turn off the power of the device for 5 minutes.
2. Turn it on after 5 minutes to observe.
If the problem is still not solved, please apply for the after-sales service center inspection.
The FS code indicates a freezer sensor failure
To solve this problem, please refer to the following steps:
1. Turn off the power of the device for 5 minutes.
2. Turn it on after 5 minutes to observe.
If the problem is still not solved, please apply for the after-sales service center inspection.
The Fd code indicates a freezer defrost sensor failure
To solve this problem, please refer to the following steps:
1. Turn off the power of the device for 5 minutes.
2. Turn it on after 5 minutes to observe.
If the problem is still not solved, please apply for the after-sales service center inspection.
The ES code indicates an ambient temperature sensor failure
To solve this problem, please refer to the following steps:
1. Turn off the power of the device for 5 minutes.
2. Turn it on after 5 minutes to observe.
If the problem is still not solved, please apply for the after-sales service center inspection.
The Ed code indicates a defrost heater failure
To solve this problem, please refer to the following steps:
1. Turn off the power of the device for 5 minutes.
2. Turn it on after 5 minutes to observe.
If the problem is still not solved, please apply for the after-sales service center inspection.
The FF code indicates a freezer fan failure
1. Turn off the power of the device for 5 minutes.
2. Turn it on after 5 minutes to observe.
If the problem is still not solved, please apply for the after-sales service center inspection.
The dr code indicates door switch circuit failure
To solve this problem, please refer to the following steps: 
1. Please check whether the door is closed properly and whether there is any foreign object stuck at the door axis.
2. After confirming that the door is closed properly, turn off the power of the device for 5 minutes.
3. Turn it on after 5 minutes to observe.
If the problem is still not solved, please apply for the after-sales service center inspection.
 
Cleaning and Maintenance
Q1: How to clean the exterior of the Mijia Refrigerator Side-by-Side 635L?
A: Wipe the Mijia Refrigerator Side-by-Side 635L’s exterior with a clean and damp cloth to remove dust and stains.
For the door surface, a cleaner can be used, but be careful to avoid letting the cleaner drip into the interior of the refrigerator.
If there are scratches on the exterior, gently rub them with toothpaste, then wipe them dry with a clean cloth. This can help repair and shine the surface to some extent.
 
Q2: How to clean the Mijia Refrigerator Side-by-Side 635L’s accessories and interior?
A: To clean the Mijia Refrigerator Side-by-Side 635L’s accessories and interior, please refer to the following steps:
1. Dampen a soft cloth or sponge with a diluted dishwashing solution, and wipe the interior, shelves, drawers, and other components to remove stains and odors. For stubborn stains, a toothbrush with a little cleaner can be used for careful scrubbing.
2. Use a clean damp towel to wipe away the cleaner, ensuring no residue remains. Then, dry with a clean towel to prevent water from causing rust or bacterial growth inside the refrigerator.
3. Wipe the interior with baking soda water to further eliminate odors and disinfect. After wiping, use a clean damp towel to remove any baking soda residue, and dry with a clean towel.
Note:
Do not use oily detergents to clean the inner walls of the refrigerator to avoid corrosion.
4. For the refrigerator’s door seals, use a soft cloth dipped in a white vinegar solution to gently wipe them. White vinegar not only removes dirt but also disinfects and deodorizes. After wiping, dry with a clean cloth to maintain the softness and elasticity of the seals, ensuring a good seal.
 
Q3: How often does the Mijia Refrigerator Side-by-Side 635L need to be manually defrosted?
A: The Mijia Refrigerator Side-by-Side 635L uses the air-cooled frost-free technology, so under normal circumstances, frost will not accumulate, and there is no need for manual defrosting.
 
Q4: How to unclog the Mijia Refrigerator Side-by-Side 635L's drainage hole?
A: The Mijia Refrigerator Side-by-Side 635L's drainage hole is located inside the air duct, and it does not require manual unclogging.
 
Q5: How to clean the Mijia Refrigerator Side-by-Side 635L door seals?
A: The Mijia Refrigerator Side-by-Side 635L door seals can be gently wiped with a soft cloth dipped in a white vinegar solution. White vinegar not only removes dirt but also disinfects and deodorizes. After wiping, dry the seals with a clean cloth to maintain their softness and elasticity, ensuring a proper seal.
If the door seals are slightly deformed or not sealing tightly, you can clean them using the following methods:
1. Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal.
2. Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
3. Wait for the door seal to be fixed after cooling.
 
Q6: How to clean the Mijia Refrigerator Side-by-Side 635L water tray?
A: The water in the Mijia Refrigerator Side-by-Side 635L’s water tray naturally evaporates during regular operation, so there is no need for cleaning.
 
Q7: How often should the Mijia Refrigerator Side-by-Side 635L's refrigerant be added?
A: If there is no leakage of refrigerant in the Mijia Refrigerator Side-by-Side 635L, there is no need to add refrigerant.
 
Q8: How to clean the Mijia Refrigerator Side-by-Side 635L's deodorizer block?
A: It is not recommended to clean or wash the Mijia Refrigerator Side-by-Side 635L’s deodorizer block. Since it is located inside the refrigerator, you cannot clean it yourself. If cleaning is necessary, you can contact the after-sales service for assistance.
 
Q9: How to clean the Manual knob ice maker of the Mijia Refrigerator Side-by-Side 635L? 
A: Please rinse the ice maker of the Mijia Refrigerator Side-by-Side 635L with clean water, then wipe with a clean, soft cloth.