What to do if the Xiaomi Smart Pet Food Feeder 2 makes unusual noise?

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If the Xiaomi Smart Pet Food Feeder 2 makes an unusual noise, it is important to identify the cause and take appropriate steps to resolve it. Some noise is normal, but persistent or unusual sounds can indicate a problem that requires attention.
If the Xiaomi Smart Pet Food Feeder 2 makes an unusual noise, please refer to the following information:
1. When the motor runs, it rotates the food compartment, which naturally produces sound. This is usually mild and not a concern.
2. Large or irregular-shaped dry food can jam or stick inside the feeder. Remove any stuck food and ensure it is poured evenly.
3. Ensure that the food compartment, lid, and bowl are properly installed and seated. Misalignment can cause grinding or rattling noises.
4. If the noise persists despite clearing jams and checking alignment, the motor or internal mechanism can be worn or require service. Please contact the after-sales service center for inspection.