Why does the food bowl of the Xiaomi Smart Pet Food Feeder 2 show unusual color marks?

Question

Accepted Answer

If the food bowl of the Xiaomi Smart Pet Food Feeder 2 shows unusual color marks, please refer to the following troubleshooting steps:
1. Please recall where you store the food bowl, and avoid placing it in damp or sunny locations.
2. Pet dry and wet foods contain ingredients such as protein and fat. When these residues remain on the surface of the food bowl and come into contact with air, oxidation and discoloration can occur. Alternatively, some pets may experience discoloration of their food bowls after consuming colored foods containing beetroot powder or purple sweet potato powder (fruit and vegetable powders). Please reduce the amount of time the food is left exposed, and clean the food bowl promptly after feeding.
3. The discoloration on the stainless steel surface can also be caused by a chemical reaction between residual alkaline substances and stainless steel, not by the growth of microorganisms, and will not affect your pet's health.
4. If tap water is used for cleaning and not dried promptly, the minerals in the water will leave white or light-colored stains after drying. Please soak and clean with white vinegar or lemon water, thoroughly dry the food bowl, and avoid leaving water stains for extended periods.
5. If the cleaning agent is not thoroughly rinsed off, the food may react with the material of the food bowl, causing discoloration. Please use a mild or pet-specific cleaning agent and ensure thorough cleaning.
6. Check for artificial colors or additives in your pet's food, and switch to food with fewer artificial colors. Clean up any leftover food as soon as possible after feeding it.
7. The product may become stained through contact with other containers or cleaning items. Please use a dedicated cleaning sponge and avoid mixing items of different colors.
8. Pet food bowls will age over time. For your pet's health, please inspect and replace them regularly. You can replace them with official original parts or food-grade material bowls.