What to do if the surveillance is silent on the Xiaomi Smart Camera C302?
If the surveillance is silent on the Xiaomi Smart Camera C302, please refer to the troubleshooting steps:
1. The surveillance feed can be muted because the audio icon is turned off, so tap the mute icon to enable sound playback.
2. Audio interference can occur when the camera is placed too close to your phone or other electronic devices, so move the camera farther away to improve sound quality.
3. The microphone can be blocked by objects or placement, so check that it is fully exposed to ensure proper audio recording.
4. Ensure that both the camera firmware and the Xiaomi Home App are updated to the latest versions, as outdated software can cause audio issues.
5. Try restarting the camera to resolve temporary glitches affecting the microphone.
6. If the above steps do not resolve the issue, you can reset the camera and set it up again.
7. If the issue continues after trying the steps above, please provide feedback for further assistance.
Does it help?
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