What to do if the real-time surveillance images on the Xiaomi Smart Camera C302 are blurry?
If the real-time surveillance images on the Xiaomi Smart Camera C302 are blurry, please refer to the following steps to troubleshoot:
1. Verify Wi-Fi signal strength. A poor Wi-Fi signal can cause pixelation, freezing, or delayed video. Move the camera closer to the router or ensure stable network connectivity.
2. Inspect lens and environment. Clean the lens to remove dust or smudges. Avoid pointing the camera directly at strong light sources to prevent glare or overexposure.
3. Make sure the camera firmware and Xiaomi Home App are updated to the latest version, as updates can improve image clarity and stability.
4. Restart the device and check if the image is normal.
5. If the issue persists, perform a factory reset and re-add the device.
6. If the problem continues after trying all the above steps, please contact the after-sales service center for further assistance.
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