What to do if the Xiaomi Smart Camera C300 Dual always rotates on its own?
If the Xiaomi Smart Camera C300 Dual rotates on its own unexpectedly, it is caused by enabled AI tracking features, software behavior, or temporary gimbal misalignment.
If the Xiaomi Smart Camera C300 Dual always rotates on its own, please refer to the following troubleshooting methods:
1. If the automatic tracking function is enabled, the camera will rotate automatically. Go to the Xiaomi Home App >> tap [Xiaomi Smart Camera C300 Dual] >> tap the three-dot icon on the top right of the screen >> tap [AI settings] >> tap [Human detection] >> disable [Human linkage tracking].
2. Ensure the camera's firmware and the Xiaomi Home App are both updated to the latest versions to avoid any software-related issues.
3. Power off the device and turn it on again. Restarting the device can clear temporary software glitches.
4. If the problem persists, consider resetting the camera to factory settings by pressing and holding on the reset button for about 7 seconds until you hear a prompt.
5. If none of the above steps resolve the issue, please contact the local official after-sales center for further assistance.
If the Xiaomi Smart Camera C300 Dual always rotates on its own, please refer to the following troubleshooting methods:
1. If the automatic tracking function is enabled, the camera will rotate automatically. Go to the Xiaomi Home App >> tap [Xiaomi Smart Camera C300 Dual] >> tap the three-dot icon on the top right of the screen >> tap [AI settings] >> tap [Human detection] >> disable [Human linkage tracking].
2. Ensure the camera's firmware and the Xiaomi Home App are both updated to the latest versions to avoid any software-related issues.
3. Power off the device and turn it on again. Restarting the device can clear temporary software glitches.
4. If the problem persists, consider resetting the camera to factory settings by pressing and holding on the reset button for about 7 seconds until you hear a prompt.
5. If none of the above steps resolve the issue, please contact the local official after-sales center for further assistance.
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