What to do if the Xiaomi Monitor A24i has white spots and black spots on the screen?

If the Xiaomi Monitor A24i shows white or black spots on the screen, it is important to determine whether these spots are related to the display hardware or the content being shown. Proper testing can help you identify the cause and decide on the next steps.
If the Xiaomi Monitor A24i has white spots and black spots on the screen, you can follow these steps:
1. Change the background to different solid colors, such as red, green, blue, white, and black. This allows you to observe whether the spots persist across various backgrounds.
2. If the spots remain visible on multiple background colors, it indicates a potential screen display issue rather than a problem with the video content.
3. If the screen exhibits abnormal spots or dead pixels after testing, it is recommended that you contact the after-sales service for professional inspection and possible repair or replacement.