What to do if the Xiaomi Home Secure subscription cannot be renewed automatically?
If the Xiaomi Home Secure subscription cannot be renewed automatically, please refer to the following steps to troubleshoot:
1. Ensure you are logged in with the correct Xiaomi account that holds the subscription.
2. Some subscriptions have a device limit. Verify that the maximum number of devices has not been reached.
3. Make sure the Xiaomi Home App is updated to the latest version, as older versions can have renewal issues.
4. Check account balance/payment method. Ensure that the account used for payment has sufficient funds or a valid payment method.
5. Check if the subscription was canceled. Confirm in your account settings that the subscription hasn’t been accidentally canceled.
6. Clear App cache. Sometimes clearing the Xiaomi Home App cache can resolve subscription renewal issues.
7. Restart your camera and the Xiaomi Home App.
8. If the issue persists, please send feedback in the Xiaomi Home App.
1. Ensure you are logged in with the correct Xiaomi account that holds the subscription.
2. Some subscriptions have a device limit. Verify that the maximum number of devices has not been reached.
3. Make sure the Xiaomi Home App is updated to the latest version, as older versions can have renewal issues.
4. Check account balance/payment method. Ensure that the account used for payment has sufficient funds or a valid payment method.
5. Check if the subscription was canceled. Confirm in your account settings that the subscription hasn’t been accidentally canceled.
6. Clear App cache. Sometimes clearing the Xiaomi Home App cache can resolve subscription renewal issues.
7. Restart your camera and the Xiaomi Home App.
8. If the issue persists, please send feedback in the Xiaomi Home App.
Does it help?
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