What to do if the indicator of the Xiaomi Smart Camera C500 does not turn on?
If the indicator of the Xiaomi Smart Camera C500 does not turn on, please refer to the following troubleshooting methods:
1. Please first check whether the power supply is functioning properly. Make sure the power adapter and cable are securely connected to both the power outlet and the camera. If available, try using a different compatible adapter or power source to rule out power-related issues.
2. Open the Xiaomi Home App, go to the settings page of the camera, and check whether the indicator setting has been turned off. If it is disabled, please enable the option to restore normal indicator functionality.
3. Ensure the camera's firmware and the Xiaomi Home App are both updated to the latest versions to avoid any software-related issues.
4. If the indicator still does not light up, try restarting the camera by unplugging and plugging it back in. Observe whether the indicator flashes during startup.
5. If the problem persists, consider resetting the camera to factory settings by pressing and holding on the reset button for about 7 seconds until you hear a prompt.
6. If none of the above steps work, the indicator can be faulty. Please contact the after-sales service center for further diagnosis or replacement.
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