What to do if the Xiaomi Smart Camera C500 cannot be powered on?
To turn on the Xiaomi Smart Camera C500, please plug the charging cable into the Type-C power port on the back of the camera, and the camera automatically turns on.
If the Xiaomi Smart Camera C500 cannot be powered on, please try the following troubleshooting steps:
1. Check if there is power in your home, and make sure to use the original charging cable and power adapter. Try using a different outlet to rule out issues with the power source.
2. When the camera turns on successfully, the indicator will stay solid orange. If the indicator does not turn solid orange, press and hold the reset button on the camera for 7 seconds to restart the device.
3. If none of the above steps resolve the problem, please contact after-sales support for further assistance.
Does it help?
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