If the phone can detect the Xiaomi OpenWear Stereo Pro but cannot connect, please refer to the following methods:
1. If the earbuds are already paired with another device, your phone can detect them but fail to connect. Reset the earbuds and try reconnecting.
2. Sometimes the phone’s Bluetooth cache causes connection issues. Clear the cache and restart the device.
3. If the earbuds are not fully reset or are stuck in a partial pairing state, perform a full reset and reconnect.
4. Outdated firmware can prevent successful connections. Ensure the earbuds are running the latest version.
5. If the above steps do not resolve the problem, the earbuds may have a hardware fault. Please contact the after-sales service center for assistance.