Why is the touchscreen on the POCO X6 Pro 5G unresponsive?

Question

Accepted Answer

If the POCO X6 Pro 5G display is unresponsive, please refer to the following steps to troubleshoot:
1. Please check if the phone has sufficient power. If the power is insufficient, the screen will be unresponsive. Please fully charge the phone before use.
2. Thick screen protectors or overly tight phone cases can affect touch sensitivity. Please replace the screen protector or remove the phone case to check if the screen returns to normal.
3. Overheating your phone can cause screen malfunction or temporary lag. Please wait for your phone to cool down before using it.
4. Running too many apps is causing system lag. Please close any unnecessary background apps to ensure smooth system operation.
5. Failure to clear the cache over a long period can lead to slow touch response or screen freezing. Please clear your phone's cache regularly.
6. Third-party software conflicts can cause the screen to become unresponsive. It is recommended to uninstall recently installed applications or boot into Safe mode to check if a software conflict is the cause.
7. The system of your phone needs to be updated. System updates are important for keeping your phone running smoothly. You can update your phone’s system.
8. Your phone or apps are faulty. You can restart or reset your phone. If you reset the phone, your personal data will be eliminated. Please back up your data in advance.
9. If none of the above steps work, please contact our local official after-sales service center for further assistance.