Why does the Xiaomi Smart Double Stack Air Fryer 12L prompt "Please Reinsert Both Baskets"?

Question

Accepted Answer

If the Xiaomi Smart Double Stack Air Fryer 12L prompts "Please Reinsert Both Baskets", please refer to the following troubleshooting steps:
1. If the screen displays normally after powering on, but the air fryer shows the message “Please Reinsert Both Baskets” and cannot operate, this usually indicates that one or both baskets have not been fully inserted into their proper positions.
2. To resolve this, carefully pull out both baskets and then push them firmly back into place, ensuring they are correctly seated and aligned with the guides.
3. If, after confirming that the baskets are properly inserted, the prompt still appears and the machine remains inoperable, it may indicate that the product’s door control function fails. Please contact the after-sales service center.