If no sound can be heard on the camera side during a voice call from the Xiaomi Smart Camera C302, please refer to the steps to troubleshoot:
1. Check whether the sound on the mobile phone is adjusted too low, resulting in silence.
2. Check whether the Xiaomi Home App has obtained permission to use the phone's microphone (recording). If it has not obtained permission, please turn on the relevant permissions in the phone settings.
3. Closing and reopening the App can resolve temporary sound glitches.
4. Ensure that you are using the latest version of the App, as updates often include bug fixes and improvements that could enhance audio performance.