What to do if the omni station of the Xiaomi Robot Vacuum X20+ cannot properly pump dirty water?

If the omni station of the Xiaomi Robot Vacuum X20+ fails to pump dirty water properly, the reasons are as follows:
1. The dirty water pump is damaged, which can be due to the addition of cleaning agents.
2. The dirty water tank cover is not being properly closed.
3. The water tube becomes disconnected.
4. The sealing ring around the dirty water tank is warped or obstructed by debris, causing leaks.
For your reference, please follow these troubleshooting steps:
1. Check the cover of the dirty water tank and ensure it is fully closed.
2. Check the water tube and reconnect it if it has come loose.
3. Examine the sealing ring around the dirty water tank for warping or debris. Clean it or reinstall the seal to ensure there are no leaks.
4. If the problem persists after following the above steps, please contact the after-sales service center.
Note:
Do not add any cleaning agents to the water tank.