What to do if the main unit of the Xiaomi Robot Vacuum turns off automatically?
When the main unit is not charging or paused for more than 10 minutes, it will automatically enter sleep mode. In sleep mode, the indicator on the main unit turns off. Press any button on the main unit to wake it up. If the sleep time exceeds 12 hours, the main unit will automatically power off.
If the main unit of the Xiaomi Robot Vacuum turns off automatically, please refer to the information below to troubleshoot:
1. If the main unit powers off automatically, it could be due to poor charging contact. It is recommended to wipe the charging contacts and black sensors on both the main unit and the station with a tissue or cloth.
2. If the main unit powers off automatically while performing tasks outside the station, it can be stuck. Check whether there are carpets, cables, thresholds, or other obstructions at the stuck location, and see if there are related alerts in the App.
3. The main unit will automatically power off if the battery level is low or the battery temperature is too high.
If the issue persists after troubleshooting, it is recommended to contact after-sales service for repair.
Does it help?
Yes
No