What to do if there's water leakage from the door of the Mijia Front Load Washer Dryer Pro 9kg?

If the door of the Mijia Front Load Washer Dryer Pro 9kg is leaking, please refer to the following methods to troubleshoot:
  1. Check whether any clothes, small items, or foreign objects are stuck between the door and the door seal. Even small pieces of fabric, threads, or hair can interfere with the door’s seal and may cause water to leak during washing.
  2. Please remove any trapped items and then thoroughly clean the door seal, making sure to remove any accumulated hair, lint, or debris. Regular cleaning of the door seal helps maintain a proper seal, prevents leakage, and ensures the washing machine operates efficiently and safely.
  3. If after checking and cleaning, the issue persists, stop using the machine and contact the official after-sales service for professional inspection and assistance.