What to do if there's water leakage from the bottom of the Mijia Front Load Washer Dryer Pro 9kg?

If the Mijia Front Load Washer Dryer Pro 9kg is leaking water from the bottom, please refer to the following methods to troubleshoot:
  1. Check whether the Drain Hose of the washing machine is broken. If so, please contact after-sales service.
  2. Check if the drain filter is loose or misaligned. Unscrew the drain filter cover and tighten it again. Ensuring that the drain filter is properly positioned helps prevent water leakage and ensures that the washing machine drains efficiently.
  3. Check if there are any clothing or foreign objects stuck in the door. Please remove the clothing and clean the door seal (especially if something like hair is stuck, it will cause water leakage).
If the problem is still not solved, please contact after-sales service.