What to do if the Mijia Front Load Washer Dryer Pro 9kg makes a lot of noise while washing?

If the Mijia Front Load Washer Dryer Pro 9kg makes a lot of noise while washing, please refer to the following methods to troubleshoot:
  1. If the washing machine has not been installed, please check that the transit bolts are removed.
(1). Use the wrench to unscrew all the transit bolts on the back of the appliance.
(2). Hold the bolt caps and pull the bolts out of the bolt holes. Keep the transit bolts in a safe place for future use when needed.
(3). Seal the 4 bolt holes with the transit bolt hole covers provided in the accessory bag to prevent dust from entering.
  1. Check that the floor is level. The washing machine should be placed on a firm, flat, dry surface.
  2. This washing machine uses a tumbling cycle, so some tumbling noises are normal during the washing cycle.
  3. Check that the washing machine is balanced. An uneven placement can cause excessive noise. You can adjust the balance by adjusting the feet as follows:
(1). Press down on each diagonal point on the top of the washing machine with both hands to check for any wobbling. This will determine which feet need adjustment.
(2). Use a wrench to loosen the foot bolts by turning them to the left.
(3). Rotate the leveling feet to the desired height (turning left raises the feet, turning right lowers them).
(4). After adjustment, press down on each diagonal point on the top of the washing machine with both hands again to check for any wobbling.
(5). Use a wrench to tighten the foot bolts to secure the feet.
Note:
Do not place wood chips or any other objects under the feet. This may cause abnormal vibration or noise.
  1. Check to see if there are too many clothes in the washing machine. Excessive clothing can cause excessive noise. Please load clothes according to the maximum capacity of each program and avoid exceeding the limit.
  2. Check for foreign objects on the clothes, such as zippers and buttons. These objects may rub against the inner drum during operation and cause noise.
If the above methods still do not solve the problem, please apply for local after-sales service center inspection.

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