What to do if the Mijia Front Load Washer Dryer Pro 9kg causes damage to clothes?

If the Mijia Front Load Washer Dryer Pro 9kg causes damage to clothes, please refer to the following methods to troubleshoot:
  1. Check the material of the laundry carefully to ensure it matches the washing machine’s selected program. Different fabrics, such as cotton, wool, or synthetic materials, require specific washing cycles and water temperatures to avoid damage. Selecting a suitable program helps protect the texture, color, and shape of the clothing while ensuring a thorough and gentle wash.
  2. Please also check if there are any sharp objects left inside the inner drum, which may scratch the drum surface or damage clothes. In addition, zippers or metal buttons on garments may cause friction marks—fasten or cover them before washing to prevent damage.
If the above methods still do not solve the problem, please apply for local after-sales service center inspection.

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