What to do if the Mijia Front Load Washer Dryer Pro 9kg does not spin?

If the Mijia Front Load Washer Dryer Pro 9kg does not spin, please refer to the following methods to troubleshoot:
  1. If using the Spin Only mode, check that the washing machine is operating correctly. Ensure the door is securely closed and press the start button to start the machine.
  2. Check the placement of the drain hose. Ensure there are no bends in the hose between the drain hose and the drain outlet.
  3. Check the drain hose for ice. Wait until the ice melts before using the machine.
  4. Check the drain filter for blockage. A clogged drain filter can cause poor drainage. Clean the drain filter.
(1). Open the filter cover at the bottom of the device, pull out the emergency drain hose, and remove the plug to let water drain.
(2). After all the water is drained, reinstall the plug and put the emergency drain hose back to its original position. Turn the drain filter counterclockwise to open it.
(3). Check and make sure the inside of the drain pump is not blocked.
(4). Clean any residues and stains from the drain pump filter cover.
(5). Put the drain pump filter cover back to its original position.
(6). Turn the drain pump filter cover clockwise to secure it and reinstall the drain cover.
  1. Check that the drain hose is not inserted too deeply into the drain. Inserting the drain hose too deeply can prevent the machine from draining and, in severe cases, cause siphoning. Remove the drain hose from the drain and place it near the drain.
If the above methods still do not solve the problem, please apply for local after-sales service center inspection.

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