When using the REDMI Pad 2 Pro, you may feel a slight hollowing sensation when pressing the screen. This is because the tablet's design allows for expansion space between the screen and the battery, resulting in this normal tactile sensation when pressed. This does not affect normal use of the device, as the screen and back cover are structurally strong enough to withstand the pressure of daily use.
If you experience slight hollowing in the screen during use, please refer to the following troubleshooting steps:
Avoid pressing the screen too hard to aggravate the hollowing sensation.
Avoid applying excessive pressure to the back cover.
Place the tablet on a stable surface to minimize uneven pressure.
Use a protective case or tablet cover to distribute external pressure.
Avoid using the tablet for extended periods in high temperatures to prevent thermal expansion.
Regularly inspect the tablet's appearance to confirm that there are no abnormal deformations.
If obvious hollowing occurs, please contact the after-sales service center for inspection.