What to do if the Xiaomi Robot Vacuum S40 Pro gets stuck on its upper body during cleaning?

If the Xiaomi Robot Vacuum S40 Pro gets stuck on its upper body during cleaning, please refer to the following information:
  1. When cleaning near furniture with a similar height to the robot vacuum, the upper part of the Xiaomi Robot Vacuum S40 Pro can get stuck under the furniture.
  2. To prevent this, please set up virtual walls or mopping restricted zones in the App to avoid re-entry into those areas.
  3. If possible, slightly adjust furniture placement or manually move the robot vacuum away from problematic areas before resuming cleaning.
  4. Before starting a cleaning cycle, identify low-clearance areas such as sofas, cabinets, or beds, and block access to avoid repeated obstruction.
  5. If the issue persists even after preventive measures, contact after-sales service for further assistance.

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