What to do if the mop pad of the Xiaomi Robot Vacuum 5 Pro does not swing outwards along the edge?

If the edge sensor detects a wall, the side brush and mop swing functions are turned on in the Xiaomi Home App, the side brush and mop pad will swing outward.
To resolve the mop pad of the Xiaomi Robot Vacuum 5 Pro does not swing outwards along the edge, please refer to the following information:
  1. If the sensor mistakenly identifies a wall (when there is no wall), it is recommended to wipe the black lens along the edge sensor to solve the problem.
  2. If the sensor is along the wall but does not detect the wall and frequently collides with it, it is recommended to wipe the black lens of the edge sensor to solve the problem.
  3. If the problem is not solved, you need to contact the local after-sales service center.