If the Xiaomi Robot Vacuum 5 cannot be turned on, first ensure that the main unit has sufficient battery charge, as insufficient power can prevent startup. Connect the device to its omni station and allow it to charge fully before attempting to power it on again.
In addition, make sure the operating environment is within the recommended temperature range, above 0 ℃ and below 40 ℃, because extreme cold or heat affects internal components and prevents the vacuum from starting properly.
If the device still fails to turn on after charging and checking the environment, try performing a forced shutdown and restart. If these steps are ineffective, contact our local official after-sales center for further assistance and inspection.