Xiaomi Vacuum Cleaner P30 FAQ

1. Powerful suction:
     With a maximum suction of 22 kPa, it can achieve effective cleaning in the turbo mode (50 AW).
2. Lightweight design:
     The main unit is designed to be lightweight, weighing only 860 g, making it easy and convenient to use and reducing the cleaning burden.
3. Long-lasting battery life:
     In a fully charged state, the eco mode (8 AW) can support 40 minutes of long-lasting cleaning, meeting the needs of large-area cleaning; the turbo mode can support 10 minutes of intensive cleaning.
4. High-efficiency filtration:
     Adopting a 5-stage fine filtration system, it can effectively filter dust and impurities, discharge clean air, and protect your health
5. Cyclone separation technology:
     Utilizing single-cone cyclone separation technology, it can efficiently separate dust and air, prevent filter clogging, and maintain long-lasting and powerful suction.
6. Rich brush head configuration:
     Equipped with two types of brush heads, namely the brush bar and the 2-in-1 crevice brush, which can meet the cleaning needs of different scenarios, such as floor cleaning, crevice cleaning, etc.
7. The dust compartment is reasonably designed:
     with a moderate capacity of 200 mL, when the height of dust or debris reaches the "MAX" mark, it should be cleaned promptly to ensure the suction effect.
8. Convenient charging:
     Compatible with Type-C charging port, making charging more convenient. The European version is only for use with the original MDY-09EW power adapter and original Type-C charging cable; the global version is only for use with a regular 5 V 2 A DC power adapter and original Type-C charging cable.
9. Simple operation:
     The device has two buttons in total, the on/off button and the switch button. Press the on/off button to turn on the device, which defaults to the eco mode; press the switch button to switch from the eco mode to the turbo mode; press the on/off button to turn off the device after use.
10. Intuitive indicator lights:
      The device is equipped with 2 red and white dual-color indicator lights, which can display states such as power-on, mode switching, battery level (charging/discharging), malfunction, and power-off, facilitating easy understanding of the device's operating status.

1. Power on

2. Mode switch

3. Discharging (While operating)

4. Charging

5. Fault

6. Power off

1. After the device is unpacked, the main unit and the dust compartment have already been connected at the factory stage, requiring no additional operations. The dust compartment and the upper extension rod have an anti-misalignment design. Align the two protrusions of the upper extension rod with the two grooves of the dust compartment, and after inserting, a clear "click" sound from the lock indicates proper installation. If there is no sound or the lock is clearly misaligned, please reconnect to ensure proper installation.
2. The lower extension rod has the same anti-misalignment design as the upper extension rod. Align the circular mark on the two rods, or align the protrusion on the lower extension rod with the internal groove of the upper extension rod. After insertion, a clear "click" sound from the lock indicates proper installation. If there is no sound, the marks are misaligned, or the extension rod is obviously loose, please reconnect to ensure proper installation.
3. The lower extension rod and the brush bar have an anti-misassembly design. Align the two protrusions of the brush bar connector with the two grooves of the lower extension rod. After inserting, a clear "click" sound indicates proper installation. If there is no sound or the connection is obviously loose, please reconnect to ensure proper installation.
4. After the connection is completed, do not turn on the device. Try to push and pull it on the ground to simulate usage. If all connection parts are firm and without looseness, it means the installation is in place, and then you can turn on the device for use.

1. After unpacking the device, the main unit and the dust compartment are already connected, requiring no additional operations. The dust compartment and the 2-in-1 crevice brush have an anti-misalignment design. Align the two protrusions of the 2-in-1 crevice brush with the two grooves of the dust compartment, and after inserting, a clear "click" sound from the lock indicates proper installation. If there is no sound or the extension rod is clearly loose, please reconnect to ensure proper installation.
2. After the connection is completed, please do not turn on the device immediately. Try to push and pull it on the ground to simulate usage. If all connection parts are firm and without looseness, it means the installation is in place, and then you can turn on the device for use.

1. Before cleaning, remove the extension rod and brush head, press the dust compartment release button, and then rotate the dust compartment to unkock mark to remove it.

2. Lift the handle, remove the cyclone separator, and empty the dust compartment.

1. After short pressing the power button to turn on the device, the device will defaults to eco mode operation. At this time, the No. 2 light is always bright white and the NO. 1 light is off.
2. After short-pressing the mode button to switch from eco mode to turbo mode, at this time Lights 1 and 2 are both constantly lit white.
3. The device is working:
     (1). If the battery level is sufficient (≥ 10%), the white light of the corresponding gear remains constantly on.
     (2). When the battery level is low (0% ≤ current battery level ≤ 10%), the red light of the corresponding gear stays on.
     (3). When the battery is depleted, the red light of the corresponding gear flashes for 6 seconds and then goes out, and the device stops working.
    
4. Device is charging:
     (1). If the battery level is between 0% and 50%, the No. 2 light breathes white and the No. 1 light is off.
     (2). When the battery level is in the range of 50% to 99%, the No. 2 light remains white and constantly on, and the No. 1 light breathes white.
     (3). When the battery level reaches 100%, Lights 1 and 2 stay on steadily in white simultaneously, then turn off after 20 seconds, and the device stops charging.
    
5. The device malfunctions and fails to operate, Lights 1 and 2 flash red and white together, and will stop running after 6 seconds if no action is taken.

1. Before first use and after each cleaning, please fully charge the battery, with a charging time of approximately 4 hours.
2. When charging, please place the device flat on a stable surface to prevent it from tipping over and causing accidental injury.
3. The European version of this product is only intended for use with the original power adapter of model MDY-09EW and the original Type-C charging cable.
4. The global version of the product is only compatible with a regular 5 V 2 A DC power adapter and the original Type-C charging cable.
5. The vacuum cleaner cannot be started while charging.
6. After continuous cleaning using the turbo mode, it is recommended to wait for the main unit to cool down for 30 minutes before charging.
7. After being fully charged, the indicator light stays on white for 20 seconds and then goes out.
8. Charge at least once every 3 months to avoid battery damage.
9. The device battery will activate temperature protection at temperatures below -16°C and above 55°C. Please pay attention to the charging and usage environment.

1. Use by children and special populations:
     This appliance can be used by children aged 8 years and over and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have received supervision or instruction concerning the safe use of the appliance and understand the hazards involved. This appliance is not intended as a children's toy. Cleaning and maintenance should not be performed by children without supervision.
2. Special power adapter:
     This device is only allowed to use the power adapter provided with it.
3. Usage environment:
     This vacuum cleaner is only for indoor use. Do not install or use it in outdoor, industrial, or commercial environments.
4. power cable risk:
     Crushing the power cable during equipment operation can lead to danger.
5. Power off before maintenance:
     Before cleaning or maintaining the equipment, the plug must be unplugged from the socket.
6. Power adapter inspection:
     To reduce the risk of fire, explosion, or personal injury, please check if the power adapter is in good condition before use. If the power adapter is damaged, do not use the vacuum cleaner.
7. Replacement of damaged parts:
     If the charger or battery is damaged, it must be replaced with genuine original parts purchased from the manufacturer or after-sales services department.
8. Turn off the vacuum cleaner before cleaning/replacing the roller brush:
     Before cleaning or replacing the roller brush, please ensure that the vacuum cleaner is turned off.
9. Waterproof and moistureproof:
     The brush bar, extension rod, and vacuum cleaner main unit are all conductive. Do not immerse them in water or other liquids. After cleaning, please ensure that the filter, pre-filter, and post-filter are completely dry.
10. Maintain safety:
      To prevent injury, turn off the vacuum cleaner and remove the brush bar before cleaning and maintenance. Do not use the vacuum cleaner until the brush bar, dustbin cover, filter, pre-filter, and post-filter are properly installed.
11. Extension rod inspection:
      Regularly inspect the extension rod, and do not use it if it is damaged.
12. Liquids prohibited for inhalation:
      Do not use the vacuum cleaner to suck up flammable or explosive liquids (such as gasoline), other liquids (such as water), or toxic liquids (such as bleach, ammonia, and drain cleaner).
13. Do not inhale toner:
      Do not use the vacuum cleaner to clean the toner used in laser printers and copiers, as toner can cause fire or explosion.
14. Do not inhale specific dust/burning materials:
      Do not use the vacuum cleaner to pick up drywall dust, ashes (such as fireplace ash), or smoldering/burning materials (such as coal, cigarette butts, or matches).
15. Do not inhale sharp/hard objects:
      Do not use the vacuum cleaner to pick up sharp or hard objects such as glass, nails, screws, or coins, as these objects can damage the product.
16. Stains prohibited from cleaning:
      Do not use the vacuum cleaner to clean stains of heavy oily substances, strong adhesives, or dyes, such as shoe polish, paint, and pigments.
17. Keep away from moving parts:
      Please keep hair, fingers, other body parts, and loose clothing away from the openings and moving parts of the vacuum cleaner.
18. Do not point at body parts:
      Do not point the suction opening, extension rod, or other accessories at your eyes or ears, or put them in your mouth.
19. Keep the openings clear:
      Do not insert any objects into the openings of the vacuum cleaner, and do not use the vacuum cleaner with any opening blocked. Keep the vacuum cleaner away from dust, lint, hair, or other items that can reduce its suction power.
20. Placement safety:
      Do not lean the vacuum cleaner against unstable objects such as chairs, tables, etc., to prevent it from falling and causing damage or injury.
21. Charging and storage environment:
      Do not charge or store the vacuum cleaner near heat sources or in damp areas (such as near radiators, in the kitchen, or in the bathroom).
22. Avoid high temperatures:
      Do not expose the device or battery to excessively high temperatures.
23. Prevent battery short circuit:
      Please be aware of the risk that the terminals of battery-powered devices or the battery itself can be short-circuited by metal objects.
24. Use original parts:
      Only use replacement parts certified by Xiaomi.
25. Battery leakage handling:
      If battery leakage occurs, avoid contact with the leaked liquid and send the battery to a government-approved recycling facility for disposal. If the leaked liquid accidentally gets into your eyes, immediately rinse with plenty of clean water and seek medical attention.
26. Caution when cleaning stairs:
      Please exercise extra caution when using the vacuum cleaner to clean stairs.
27. Fire risk warning:
      Do not use any type of air freshener on the pre-filter and post-filter of the vacuum cleaner. Such products are known to contain flammable chemicals, which can cause the vacuum cleaner to catch fire.
28. Charging temperature requirements:
      Please strictly follow the instructions in this user manual to charge the vacuum cleaner at an ambient temperature of 0°C to 35°C. Improper charging can cause battery damage.
29. Usage responsibility:
      Please use the vacuum cleaner strictly in accordance with the instructions in this user manual. You are solely responsible for any loss or damage that can result from improper use of the vacuum cleaner.
30. Warning:
      Only use the power supply unit provided with this device.
31. Warning:
      When charging the battery, only use the detachable power supply unit included with this device.
32. Specialized power supply unit:
      Can only be used in conjunction with the power supply unit model MDY-09-EW.
33. Charging placement:
      When charging, please lay the vacuum cleaner flat to prevent accidental injury caused by tipping over.

1. When using the brush bar for cleaning, some carpets can experience fraying. If such a situation occurs, it is recommended to use the 2-in-1 crevice brush when vacuuming.
2. When vacuuming highly polished floors, wooden floors, or polished tiles, please first check whether there are foreign objects attached to the brush bar to avoid scratching the floor.
3. Before using the vacuum cleaner, please ensure that the dust compartment and filter assembly are properly installed.
4. Do not block the air outlet when vacuuming.
5. For fine dust such as flour, the vacuum cleaner should only be used when the amount of dust is relatively small.
6. Do not use the vacuum cleaner to pick up sharp, hard objects, small toys, pins, etc., to avoid damaging the vacuum cleaner and the floor.
7. The movement of the vacuum cleaner brush bar can cause uneven surface gloss on waxed floors. You can wipe the floor with a damp cloth and polish it with floor wax.

1. Use only on indoor, dry surfaces.
2. Do not vacuum water, gasoline, or other flammable or explosive liquids. Avoid inhaling toxic solutions, such as chlorine bleach, ammonia, drain cleaners, or other chemicals.
3. Do not vacuum drywall dust, fireplace ash, or embers. Avoid inhaling smoke or burning materials, such as hot coals, cigarette butts, or matches.
4. Do not vacuum sharp objects, such as glass, nails, screws, or coins, as this can damage the vacuum cleaner.

1. Before maintenance and servicing, please ensure that the main unit is powered off and the power cable is unplugged.
2. Before cleaning, please ensure that the brush has been separated from the main unit to avoid personal injury caused by accidental startup.
3. If the cyclone separator, filter, extension rod, brush bar, or 2-in-1 crevice brush is blocked, the main unit will stop working. Please turn off the device, clean it, and then use it again.
4. Be sure to use original parts; otherwise, it can not function properly or be eligible for warranty service.
5. When not in use for an extended period, please fully charge the vacuum cleaner, unplug the Type-C power cable, and store it in a cool, dry place. Do not place it in direct sunlight or a humid environment. Charge it at least once every three months to avoid battery damage.

1. Before cleaning, please remove the extension rod and brush head, then press the dust compartment release button, and rotate the dust compartment to remove it.
2. Pull up the handle, lift out the cyclone separator, and empty the dust compartment.
3. Remove the sponge and filter.

1. Do not soak the filter.
2. Please use tap water for cleaning: do not use detergents or disinfectants to avoid affecting the sealing performance of the soft rubber in the device.
3. When flushing the filter, it is recommended to repeatedly pat the frame of the filter to knock out dirt.
4. Do not clean the filter with hands, brushes, or other sharp objects to avoid damage.
5. After cleaning the filter, if the suction still drops significantly, it is recommended to purchase the original filter for replacement.

1. The common dirty locations of the brush bar assembly are the small wheels of the brush bar, the brush strip, and the brush bar pipe.
2. If the small wheels of the brush bar are entangled with hair or attached with dirt, it can cause the brush bar to fail to move smoothly or fit the ground properly, resulting in poor vacuuming performance. Please clean the dirt on the small wheels in time.
3. The brush strip can accumulate lint and dirt: please clean it in time.
4. There can be residual or clogged debris inside the brush bar pipeline. After disassembling the components and separating the extension rod, you can gently tap or use a long tool to push out the dirt. Please note not to damage the hose.

1. The common dirty locations of the 2-in-1 crevice brush assembly are the bristles and the pipe.
2. If the bristles are entangled with hair or mixed with debris, please clean them promptly to avoid affecting the usage effect.
3. There can be dirt or debris clogging inside the pipeline. After disassembling the components and separating the body, you can gently tap or use a long tool to push out the dirt.

1. The device cannot be used while charging. Please disconnect the charging power supply after charging is complete before turning it on for use.
2. The battery is depleted, and the device cannot start. Please fully charge the battery before use.
3. The suction port, air outlet, or filter is blocked, and the device is protected against dirty blockage. Please clean the suction port, air outlet, or filter in time, and then try restarting the device.
4. Battery temperature protection
     When using turbo mode for an extended period or in a high-temperature environment, monitor the usage conditions. Allow the device to cool down before turning it on and using it again.
    
5. Device malfunction or damage
     If the device malfunctions or is damaged, ensure it has been charged for a sufficient time, is free of dirt and blockages, and has a normal body temperature. Let it stand for a while, then try restarting it. If it still fails to work, contact official after-sales service for diagnosis and resolution by a professional engineer.
    

1. The eco mode can be switched to turbo mode to determine whether the suction is stronger.
2. The suction port, air outlet, or filter is blocked, affecting the normal wind power of the device. Please clean the suction port, air outlet, or filter in time, and then try restarting the device; if the blockage persists after cleaning the filter, you can purchase a new filter for replacement.
3. Using the device without properly installing the pre-filter or post-filter allows dirt to enter the motor, affecting its normal operation.

4. During long-term use, performance will naturally decline. After multiple uses, the lifespan of both the motor and battery will be shortened. Compared with a brand-new device, suction may differ slightly, but the difference is minor and will not affect normal use.
5. The device can be malfunctioning or damaged. Please contact the official after-sales service, and professional engineers will diagnose and handle the issue.

1. The battery is not fully charged. Please fully charge it before use. The battery is fully charged when all the device’s indicator lights remain solid white.
2. The dust compartment is full or the filter is clogged, which affects the normal operation of the motor. Please clean the dust compartment or filter in time.
3. The brush head is blocked. Please clean it in time.
4. The vacuuming runtime in turbo mode is shorter than that in eco mode. The maximum runtime in turbo mode is 10 minutes, while in eco mode it is 40 minutes. There can be some deviation in runtime depending on the usage environment. Please check the mode you are using.
5. Extended use will cause the device's temperature to rise. To ensure safety, the device's overheat protection mechanism will be triggered, and the device will stop running. Please wait for the device to cool down before attempting to turn it on and use it again.
6. The device can be malfunctioning or damaged. Please contact official after-sales service, and professional engineers will diagnose and handle the issue.

1. To meet the home use environment, the operating noise of the device (at 1.5 meters) is controlled below 80 dB(A) in accordance with the IEC-62885-4 standard, meeting the design requirements. If the noise is just the wind sound from normal motor operation, please use it with confidence, as it is not a device malfunction.
2. When the main unit is directly connected to the brush bar without using the extension rod, it can result in loud airflow noise. The device is designed to operate with a single main unit or when connected to the brush bar on the turbo mode, with the noise (1.5 meters) controlled below 80 dB(A), which meets the design specifications. This is not a device malfunction, and the device can be used normally.
3. Blockage of the suction port, air outlet, or filter causes the device to emit abnormal noise during operation. Please clean the dust compartment, suction port, air outlet, or filter in a timely manner.
4. The pre-filter or post-filter is not installed. Please ensure correct installation of the filter assembly.
5. If a sound other than wind noise occurs, the device can be malfunctioning or damaged. Please contact official after-sales service, and professional engineers will diagnose and handle the issue.

1. When using in a high-temperature environment, please pay attention to the usage environment to avoid danger.
2. When the device operates at a high level for an extended period, it is normal for it to heat up, which does not affect normal use.
3. The suction port, air outlet, or filter is blocked, causing the device to overheat. Please clean the suction port, air outlet, or filter in a timely manner.
4. The device can be malfunctioning or damaged. Please contact official after-sales service, and professional engineers will diagnose and handle the issue.

1. When using the high-grade mode for a long time, the battery pack temperature is relatively high. The device has a battery temperature protection function. To ensure safety, charging is slower in this situation. Please let the device stand for a while until it cools down before charging.
2. The power cable is not plugged in tightly, resulting in poor contact, which can cause the device indicator light not to light up or to go out after lighting up. Please make sure to plug in the power cable tightly.
3. If the power adapter or charging cable is not compatible, the two indicator lights can flash red and white together, and the device will stop working after 6 seconds. Please use the original charging cable. For European models, please use the original power adapter, and for global models, please use a regular 5V2A DC power adapter.
4. device malfunction or damage: please contact official after-sales service. Professional engineers will diagnose and handle the issue.

1. The materials used in the vacuum cleaner contain rubber components, so a new device can have an odor when first used, but it will not cause harm to the human body. As it is used normally, this odor will gradually fade until it disappears, without affecting normal use.
2. If there is an odor coming from the trend, it can be due to dirt residue that has not been cleaned for a long time. Please pay attention to cleaning the device.
3. If a burnt smell is detected at the trend, please stop using the device and check whether any flammable dirt has entered the unit, check whether the filter assembly is correctly installed,and retry after cleaning. If the burnt smell persists after running for a period of time, please contact the official after-sales service, and a professional engineer will diagnose and handle the issue.
4. The device can be malfunctioning or damaged. Please contact official after-sales service, and professional engineers will diagnose and handle the issue.

1. The device has completed charging. Please press the power button briefly to observe the indicator light. If the device is working properly and the corresponding gear indicator light remains white and constantly on, it is determined that charging is complete.
2. The adapter is not properly connected to the device. Please use the specified charging device. If it is not properly connected, please reconnect and plug it in tightly. If charging still fails, please contact official after-sales service, and a professional engineer will diagnose and handle the issue.
3. The device can be malfunctioning or damaged. Please contact official after-sales service, and professional engineers will diagnose and handle the issue.

1. The extension rod or brush head is not properly assembled. Please reassemble the connecting tube and brush head correctly and try again.
2. Turn off the device immediately after use. If dust remains in the brush bar or pipeline and has not yet entered the dust compartment, please delay turning off the device for a few seconds after use, and turn it off after the dust has entered the dust compartment.
3. 3. During daily use, do not shake the device forcefully towards the brush head to prevent the dust that has been sucked into the dust compartment from being thrown out through the brush head, and to avoid damage to the device and yourself.

1. The surface material to be cleaned is too smooth. Check if there is hardened dirt residue on the small wheels of the brush bar, which reduces friction, or entangled hair, causing the small wheels to fail to rotate flexibly. Please clean them in time.
2. The brush bar has sucked in large debris and become jammed, preventing it from adhering to the cleaning surface. Please turn off the device, check for blockages, and clean them promptly.

1. If a compatible adapter is not used, the indicator light will flash red and white, and the device will not charge properly. For European version vacuum cleaners, it is recommended to use the original charger that comes with the device; for global version vacuum cleaners, it is recommended to use a 5 V 2 A DC power adapter. Please use a suitable adapter and then try connecting it to the power supply;
2. If the power cable is not securely connected, the indicator light will show a malfunction, and the device will not be able to charge. Please securely connect it and try again;
3. After the device is turned on, the indicator light flashes red and white. In fact, it can be due to severe dirt blockage in the device, which prevents it from correctly displaying the current remaining battery level and charging status. Due to dirt blockage protection, the device will stop working, and users can mistakenly think that insufficient power caused by the inability to charge is preventing normal operation. Please disassemble the dust compartment, pre-filter, and post-filter to check for dirt blockage. After cleaning them thoroughly, reconnect the power supply and try charging or turning on the device for use;
4. The charging cable or adapter is damaged. Please contact official after-sales service, and professional engineers will diagnose and handle the issue.