What to do if the indicator on the Xiaomi Outdoor Camera CW100 Dual is not on?

If the indicator on the Xiaomi Outdoor Camera CW100 Dual is not on, please refer to the following steps:
  1. Open the [Xiaomi Home] App;
  2. Go to the real-time surveillance interface;
  3. Tap the three-dot icon at the right top of the screen;
  4. Select [Camera settings];
  5. Enable [Status light].
Note:
  1. Ensure the device is properly powered on; a non-lit indicator can indicate no power or a faulty power adapter;
  2. If the indicator remains off, try restarting the device or unplugging and reconnecting the power cable;
  3. Check if the device firmware is up to date and upgrade it via the Xiaomi Home App if necessary;
  4. If the issue persists after these steps, please request after-sales service for further inspection.

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