What to do if the Xiaomi Portable Photo Printer Pro fails to update the firmware?

If the Xiaomi Portable Photo Printer Pro fails to update its firmware, please follow these troubleshooting steps:
  1. Check your network connection to ensure it is stable and reliable. Firmware updates can fail if the network is slow, unstable, or disconnected during the process;
  2. Restart your Wi-Fi router if needed and ensure the mobile device running the Xiaomi Home App is securely connected to this network;
  3. Power off the printer, wait a few seconds, then turn it back on to reset the connection;
  4. Open the Xiaomi Home App and attempt the firmware update again;
  5. If the update fails again, consider switching to a different network;
  6. If none of the above steps work, please contact after-sales service for further inspection and assistance.

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