What to do if the Xiaomi Smart Graphene Heater cannot connect to Wi-Fi?

If the Xiaomi Smart Graphene Heater cannot connect to Wi-Fi, please refer to the following steps:
  1. Make sure the heater is powered on and running normally, and that Wi-Fi is enabled;
  2. Confirm that the Wi-Fi network is working properly;
  3. Unplug the power cord, wait for 10 seconds to let the device discharge, then plug it back in. Try resetting the heater’s Wi-Fi and reconnecting to the network;
  4. The heater only supports 2.4GHz Wi-Fi. It cannot connect to 5GHz networks;
  5. During setup, enable Bluetooth and location services on your phone and keep the phone close to the heater;
  6. If the issue persists, try restarting your phone, router, and heater, then reconnecting.