Xiaomi Handheld Steam Iron FAQ
Overview
1. Q: What is the introduction of the Xiaomi Handheld Steam Iron?
A: The Xiaomi Handheld Steam Iron comes with dry ironing, wet ironing, and steam boost modes to efficiently iron clothes and easily smooth out stubborn wrinkles.
2. Q: What is the main function of the Xiaomi Handheld Steam Iron?
A: The Xiaomi Handheld Steam Iron mainly plays the function of ironing out wrinkles of garments and removing bacteria and mites while getting rid of wrinkles.
3. Q: Does the Xiaomi Handheld Steam Iron have a heating On/Off switch?
A: The Xiaomi Handheld Steam Iron has a heating On/Off switch, together with the power switch. Push the On/Off push button from "○" to "I" position, the ironing machine will turn on and start to heat up, and it will take about 30 seconds to use.
4. Q: Does the Xiaomi Handheld Steam Iron display temperature? Is there an intelligent temperature control function?
A: The Xiaomi Handheld Steam Iron does not display temperature, but with intelligent temperature control on the ironing soleplate, and you can iron without worry.
5. Q: What is the heating system principle of the Xiaomi Handheld Steam Iron?
A: The Xiaomi Handheld Steam Iron vaporizes the steam twice under high temperature, and has a higher steam drying rate, so as to avoid condensing water and iron garments without wetting, while firmly locking temperature enduringly, easy to shape.
6. Q: Does the Xiaomi Handheld Steam Iron have powerful steam?
A: The Xiaomi Handheld Steam Iron is full of fine steam in real time.
7. Q: What is the safety protection function of the Xiaomi Handheld Steam Iron?
A: The Xiaomi Handheld Steam Iron has double protection of overheat protection fuse and temperature control. When the temperature is higher than the safe range, protection is enabled, and electric circuit is automatically cut off to ensure safety of use.
If the steam iron is left idle for more than 8 minutes, it will automatically stop heating and enter standby mode, and its indicator will turn red. To resume its operation, simply move the steam iron to make it start heating again.
8. Q: Can the Xiaomi Handheld Steam Iron be used in a dormitory?
A: Please confirm the dormitory power limit before using the Xiaomi Handheld Steam Iron. You can use it if it does not exceed this limit.
9. Q: Does the Xiaomi Handheld Steam Iron support gear adjustment?
A: The Xiaomi Handheld Steam Iron does not have gear adjustment, but it offers three ironing modes: dry ironing, wet ironing, and steam boost. Please refer to the instruction manual for usage details.
Product Introduction & Use
1. Q: What is the appearance of the Xiaomi Handheld Steam Iron?
A: On the Xiaomi Handheld Steam Iron, the On/Off switch and steam button are located on the top near the front of the handle. The indicator, also on the top, displays the operating status. The handle serves as the grip. On the side of the handle is the steam boost button. The ironing soleplate forms the bottom plate of the iron. The water tank cover is positioned on the side of the main body and provides access to the water tank. The water tank is a detachable accessory, allowing for easy refilling.
2. Q: How to fill water in the water tank of the Xiaomi Handheld Steam Iron?
A: To fill water in the water tank of the Xiaomi Handheld Steam Iron, please refer to the following steps:
1. Removing the water tank. Hold the water tank and pull it up vertically to remove it;
2. Filling the tank with water. Open the water tank cover and add purified water to the tank. After filling, close the water tank cover tightly;
3. Installing the water tank. Hold the water tank against the steam iron, and press it down vertically as illustrated. When you hear a "click", it indicates the tank is securely installed.
3. Q: Can tap water be used with the Xiaomi Handheld Steam Iron?
A: To prolong the service life of the Xiaomi Handheld Steam Iron, it is recommended to use purified water to prevent the build-up of scale and the spray of white powder.
4. Q: Why does the Xiaomi Handheld Steam Iron’s water tank leak?
A: Check whether water tank of the Xiaomi Handheld Steam Iron is covered tightly, or see whether the seal ring is aging, as these will all cause water leakage.
5. Q: What are the safety instructions for the power cord and power plug of the Xiaomi Handheld Steam Iron?
A: The safety instructions for the power cord and power plug of the Xiaomi Handheld Steam Iron are as follows:
1. When the power plug inserted into the socket is loose, power cord or power plug is damaged or hot, please do not use, otherwise it can cause burns and scalds, electric shock or fire due to short circuit;
2. Please do not insert or remove the power plug with wet hands, otherwise it will cause electric shock and injury. Please do not use when power cord is bound, otherwise it can cause electric shock or fire due to short circuit;
3. Please do not destroy, modify, forcibly bend, pull or twist the power cord, place heavy objects on the power cord, or squeeze the power cord, otherwise it can cause electric shock or fire due to short circuit;
4. When removing the power plug, please don’t pull the power cord, and please hold the power plug to remove it, otherwise it can cause the power cord broken, result in burns and scalds, electric shock, or cause fire due to short circuit;
5. Fully insert the power plug, please make sure to use 220V~ voltage, please do not use power socket or circuit beyond the load, otherwise it can cause electric shock or fire due to short circuit;
6. If the power cord is damaged, replace it by the manufacturer, its repair department or professionals in a similar department, so as to avoid danger. Please make sure to remove the power plug when adding water, cleaning and stopping the steamer.
6. Q: How to use the Xiaomi Handheld Steam Iron?
A: To use the Xiaomi Handheld Steam Iron, please refer to the following steps:
1. Fill the water tank with water and install it onto the steam iron. Place the steam iron on the base, and plug the power cord into an electrical outlet that meets the steam iron's requirements to connect the iron to power;
2. Toggle the On/Off switch from "○" to "I" to turn on the steam iron. Then the steam iron will start heating with its indicator breathing in white;
3. After about 30 seconds, the indicator will remain in white, indicating the steam iron has completed heating. Take the steam iron from the base for use;
4. If the temperature drops during use, the steam iron will reheat, and its indicator will breathe in white again, during which the steam iron can be used normally.
7. Q：What are the functions of the buttons on the Xiaomi Handheld Steam Iron?
A: There are On/Off switch, steam button and steam boost button on the Xiaomi Handheld Steam Iron:
1. On/Off Switch: Toggle the On/Off switch from "○" to "I" to turn on the steam iron. Then the steam iron will start heating with its indicator breathing in white. After about 30 seconds, the indicator will remain in white, indicating the steam iron has completed heating. Take the steam iron from the base for use;
2. Steam Button: After the steam iron completes heating, press the steam button to enter the wet ironing mode, and then the steam iron will emit steam continuously for steaming. Press the steam button again to stop emitting steam;
3. Steam Boost Button: Toggle the steam boost button from “Locked” to “Unlocked” to unlock it. Then press the button to emit a burst of steam. When not planning to use the steam boost mode, toggle the steam boost button back to “Locked” to avoid enabling this function accidentally.
8. Q: Is it necessary to keep pressing the button while using the Xiaomi Handheld Steam Iron?
A: It is not necessary to keep pressing the button while using the Xiaomi Handheld Steam Iron. When the heating is complete, the steam iron can be used to iron clothes with the ironing soleplate. Dry ironing mode is ideal for wrinkle removal and shaping for dry clothes, as well as for drying damp clothes. If you need to use the wet ironing mode, press the steam button to enter the wet ironing mode, and then the steam iron will emit steam continuously for steaming. Press the steam button again to stop emitting steam.
9. Q: What to do if the Xiaomi Handheld Steam Iron does not generate steam?
A: First, check whether there is water in the water tank of the Xiaomi Handheld Steam Iron, and next, check whether the water tank is installed properly.
10. Q: How is the indicator displayed on the Xiaomi Handheld Steam Iron?
A: After powering on, the Xiaomi Handheld Steam Iron starts heating, and the indicator breathing in white. Once heating is complete, the indicator remains in white, indicating it’s ready for use. During operation, if the temperature drops, the steam iron will reheat and the indicator will breathing in white again, which does not affect normal use.
11. Q: Why is the indicator on the Xiaomi Handheld Steam Iron not turning on?
A: Check whether toggle on the On/Off switch on the Xiaomi Handheld Steam Iron or whether the power supply is connected or whether power socket is plugged tightly.
12. Q: Why does the Xiaomi Handheld Steam Iron make abnormal noise during operation?
A: Check whether water runs out in the water tank or water tank is not properly installed. It is a normal phenomenon if the water pump makes sound when working.
13. Q: Does the Xiaomi Handheld Steam Iron produce any odor when steaming?
A: Since the Xiaomi Handheld Steam Iron is brand new when shipped, a slight odor will occur during the initial period of use due to high-temperature volatilization. This is normal and will disappear after a period of use.
14. Q: Can the Xiaomi Handheld Steam Iron be used directly on clothes? Which fabric materials should not be ironed?
A: Except for certain materials, the Xiaomi Handheld Steam Iron features a ceramic-glazed ironing soleplate that glides smoothly and does not damage clothes. However, do not iron leather fabrics. When ironing wool or synthetic fiber garments, iron on the reverse side to prevent shiny marks. For silk fabrics, place a soft cloth or towel between the soleplate and the fabric to provide heat insulation and avoid direct contact, which can cause damage.
15. Q: How many garments can be ironed at a time with the Xiaomi Handheld Steam Iron?
A: When the water tank of the Xiaomi Handheld Steam Iron is full, it can iron approximately 7 T-shirts, or 8 shirts, or 2 coats. This is for reference only, as the actual number varies depending on ironing technique and environmental conditions.
16. Q: Is the Xiaomi Handheld Steam Iron loud during use?
A: When using the dry ironing mode of the Xiaomi Handheld Steam Iron, ironing directly with the soleplate produces no noise. In wet ironing mode, the sound of the water pump is normal. When there is water in the tank, the pump noise is relatively low, when the tank is empty, the pump runs dry and the noise will be louder. Please refill the water tank in time.
17. Q: Does the Xiaomi Handheld Steam Iron need to be used with an ironing board?
A: The Xiaomi Handheld Steam Iron can be used with an ironing board or directly on a flat surface.
18. Q: How to place the Xiaomi Handheld Steam Iron during ironing?
A: To pause operation of the Xiaomi Handheld Steam Iron, press the steam button to stop steam emission and do not press the steam boost button. Then place the steam iron properly and steadily on the base.
The ironing soleplate and surrounding plastic parts can become very hot. Do not touch them with your hands to avoid burns.
If the steam iron is left idle for more than 8 minutes, it will automatically stop heating and enter standby mode, with the indicator turning in red. To resume operation, simply move the steam iron to restart heating.
19. Q: After ironing with the Xiaomi Handheld Steam Iron, will the garments need to be dried?
A: No. The Xiaomi Handheld Steam Iron converts water into dry steam through secondary heating, so garments remain dry and comfortable after ironing.
20. Q: Will the Xiaomi Handheld Steam Iron develop scale after long-term use?
A: Over time, a small amount of scale can form in the Xiaomi Handheld Steam Iron. To extend the lifespan of the steam iron, it is recommended to use purified water in the water tank. For regular maintenance, clean and descale the water tank periodically by rinsing it with water to remove any residue. After cleaning, empty and dry the water tank to prevent scale buildup. Before each ironing session, it is advisable to let the iron emit steam briefly while empty to allow high-temperature steam to clear any remaining internal scale.
21. Q: How to deal with the residual water after ironing with the Xiaomi Handheld Steam Iron?
A: Before turning off the Xiaomi Handheld Steam Iron, remove and empty the water tank. Turn on the wet ironing mode or steam boost mode to discharge any remaining water inside the steam iron. (Cooling takes about 1 hour, ensure the iron is completely cooled before storage to avoid burns.)
22. Q: Can the Xiaomi Handheld Steam Iron be plugged in at all times?
A: For safety, it is recommended to unplug the Xiaomi Handheld Steam Iron power cord and turn off the power after each use.
23. Q: How to put away the Xiaomi Handheld Steam Iron after ironing?
A: After turning off the Xiaomi Handheld Steam Iron, wait for about 1 hour to ensure it is completely cooled before storing it.
Note:
1. Do not store the steam iron before it has completely cooled, as this can cause damage;
2. Do not store the power cord while it is twisted, as this can cause the cord to break, resulting in burns, electric shock, or a fire due to a short circuit.
24. Q: What are the usage and storage instructions for the Xiaomi Handheld Steam Iron?
A: The usage and storage instructions for the Xiaomi Handheld Steam Iron are as follows:
1. Avoid dropping the steam iron or subjecting it to strong impacts. Do not use the steam iron if it experiences a fall that results in visible damage or leakage. Otherwise, it can lead to electric shocks or fire due to short circuits;
2. Please do not use when the ironing soleplate is damaged, otherwise the garments will be worn or scratched by the ironing soleplate;
3. Please do not add hot water, detergent, perfume, starch or other chemicals in the water tank, otherwise the water tank will be deformed, and it can lead to explosion or fire due to short circuit;
4. Please do not use with wet hands to prevent potential electric shock or fire due to short circuit;
5. When using, the ironing soleplate and the plastic components around it are relatively hot. Please do not touch them with your hands to prevent burns and scalds;
6. When using, the ironing soleplate will emit hot steam. Please do not point the steamer toward people or pets, etc., and please pay attention to keeping a safe distance from kids, infants, pets and more, so as to avoid steam burns and scalds;
7. Please do not block or insert foreign matters into the steam outlet, otherwise it can cause burns and scolds, electric shock or fire due to short circuit. When ironing garments, please do not stay on the surface of garments for a long time;
8. Do not immerse the steam iron in water;
9. After steam ironing, residual water droplets can flow out of the pipe of steamer. To avoid burns and scalds, please do not touch it;
10. Please do not wind power cord around the steamer when storing, otherwise the power cord can break, leading to electric shock or fire due to short circuit;
11. Please store it out of the reach of kids and infants, do not play the product as a toy, and please supervise kids to keep them far away from it when using, otherwise it will cause electric shock and injury;
12. Please do not repair, dismantle or modify this product by yourself, otherwise it can cause fire or injury due to abnormal behavior. If you need to repair, please contact the after-sales service;
13. Before using the steam iron, ensure the cover of the water tank is secured in place to prevent electric shocks or damage to the steam iron;
14. Always unplug the steam iron when adding water, cleaning it, and turning it off;
15. The steam iron must be used with the base (model: B502CN-DZ) included;
16.The steam iron must be used on a stable surface for horizontal ironing;
17. When abnormal circumstances or malfunctions occur, such as: no steam out, product not heated, massive water overflow, smoke, burnt odor, etc., please stop using immediately, remove the power plug, and contact after-sales. The above circumstances can cause electric shock, injury or fire due to short circuit;
18. This product is preferably not used by physical, sensory or mental disabilities, or those lacking experience and knowledge (including kids). The use of product must be supervised and guided by a nearby guardian who is also responsible for the safety, otherwise it can cause injury or other accidents.
Common Problems & Troubleshooting
1. Q: What to do if the indicator of the Xiaomi Handheld Steam Iron does not turn on?
A: If the indicator of the Xiaomi Handheld Steam Iron does not turn on, please refer to the following steps:
1. Make sure the steam iron is properly connected to the power supply, and check that the power outlet is not loose;
2. Make sure the On/Off switch is turned on.
2. Q: What to do if the Xiaomi Handheld Steam Iron is powered on but cannot start?
A: If the Xiaomi Handheld Steam Iron is powered on but cannot start, please refer to the following steps:
1. Check the button. Press the button and observe elasticity and hand feel of the button. In case of response, the button is normal. If not, the button is abnormal;
2. Eliminate the misconception of failure to start caused by being unplugged. Plug in the power cord and then press the power button to observe the working state of the steam iron;
3. After plugging in the power, toggle the On/Off switch again. If the indicator can light up normally, it indicates normal button function. If not, it indicates abnormal button or electric circuit;
4. Eliminate the misconception of failure to start caused by lack of water and no steam out. Take out the water tank and fill it up with water, then reinstall it into the apparatus and observe if there is steam on the ironing soleplate. Distinguish the malfunctions caused by lack of water.
3. Q: What to do if no steam comes out after turning on the Xiaomi Handheld Steam Iron?
A: If no steam comes out after turning on the Xiaomi Handheld Steam Iron, please refer to the following steps:
1. After turning on and preheating, if the electromagnetic pump works but no steam is emitted, check whether the water tank is properly installed;
2. Check whether there is water in the water tank;
3. Fill the water tank and press the steam button and steam will be emitted.
4. Q: What to do if the water tank of the Xiaomi Handheld Steam Iron overflows or leaks?
A: If the water tank of the Xiaomi Handheld Steam Iron overflows or leaks, please refer to the following steps:
1. Make sure the water tank cover is properly closed;
2. Slight dripping during normal installation or removal of the water tank is a normal physical phenomenon;
3. If leakage occurs because the water tank is not installed properly, reinstall it correctly;
4. Check whether the water tank is damaged or the sealing ring is broken, as this can cause leakage.
5. Q: What to do if the Xiaomi Handheld Steam Iron makes loud water pumping sounds or noise during operation?
A: If the Xiaomi Handheld Steam Iron makes loud water pumping sounds or noise during operation, please refer to the following steps:
1. The water pumping sound is normal and indicates the pump is working properly;
2. If the pump cannot draw water, it is dry pumping, which produces louder noise than normal. Check whether the water tank contains water and is installed correctly;
3. Ensure the water tank is properly installed and filled with enough water.
6. Q: What to do if the Xiaomi Handheld Steam Iron sprays water during use?
A: If the Xiaomi Handheld Steam Iron sprays water during use, please refer to the following steps:
1. A slight water spray immediately after preheating is normal during the initial use;
2. If the iron experiences a short power interruption and is restarted, do not press the steam boost button immediately, or dripping can occur;
3. Water dripping during the first use is caused by residual water in the internal pipeline and is normal, it is not a machine malfunction;
4. Press the steam boost button with at least a 5-second interval to prevent excessive steam, which can cause water droplets to accumulate on the ironing soleplate;
5. Accidentally pressing the steam boost button while the iron is cold or powered off can cause water to drip from the ironing soleplate. This is normal and not a malfunction;
6. In case of heavy water spraying, check whether the iron is powered on and fully heated. If both are normal, contact after-sales service;
7. If water sprays throughout use after preheating and the ironing soleplate temperature is low, the ironing soleplate function is impaired. Have it checked by after-sales service.
7. Q: What to do if the Xiaomi Handheld Steam Iron produces slight scale or white powder spray?
A: If the Xiaomi Handheld Steam Iron produces slight scale or white powder spray, please refer to the following steps:
1. Slight white powder or scale appearing after using the product for a period of time is normal. Clean the ironing soleplate regularly;
2. When first turning on the iron after extended use, minor white powder will appear due to scale in the water. Recommend using purified water to prevent scale buildup.
8. Q: What to do if the Xiaomi Handheld Steam Iron sprays yellow water?
A: If the Xiaomi Handheld Steam Iron sprays yellow water, please refer to the following steps:
1. Using tap water, mineral water, or other water containing minerals for a long time can cause calcareous deposits in the vaporizing chamber of the heating unit, leading to yellow water spray;
2. Use purified water and do not add any cleaning substances to the water tank (e.g., vinegar, baking soda, perfume).
9. Q: What to do if the ironing soleplate of the Xiaomi Handheld Steam Iron is hot?
A: If the ironing soleplate of the Xiaomi Handheld Steam Iron is hot, please refer to the following steps:
1. When powered on, the ironing soleplate becomes very hot. Do not touch the ironing soleplate to avoid burns or scalds;
2. After turning off the iron, wait about 1 hour to ensure it is completely cooled before storing to prevent burns.
10. Q: What to do if the power cord of the Xiaomi Handheld Steam Iron is damaged?
A: If the power cord of the Xiaomi Handheld Steam Iron is damaged, please refer to the following steps:
1. Do not use the iron if the power cord is damaged, as this poses a safety hazard;
2. Do not wind or twist the power cord when storing it, as this can cause the cord to break, resulting in burns, electric shock, or fire due to short circuit.
1. Q: What is the introduction of the Xiaomi Handheld Steam Iron?
A: The Xiaomi Handheld Steam Iron comes with dry ironing, wet ironing, and steam boost modes to efficiently iron clothes and easily smooth out stubborn wrinkles.
2. Q: What is the main function of the Xiaomi Handheld Steam Iron?
A: The Xiaomi Handheld Steam Iron mainly plays the function of ironing out wrinkles of garments and removing bacteria and mites while getting rid of wrinkles.
3. Q: Does the Xiaomi Handheld Steam Iron have a heating On/Off switch?
A: The Xiaomi Handheld Steam Iron has a heating On/Off switch, together with the power switch. Push the On/Off push button from "○" to "I" position, the ironing machine will turn on and start to heat up, and it will take about 30 seconds to use.
4. Q: Does the Xiaomi Handheld Steam Iron display temperature? Is there an intelligent temperature control function?
A: The Xiaomi Handheld Steam Iron does not display temperature, but with intelligent temperature control on the ironing soleplate, and you can iron without worry.
5. Q: What is the heating system principle of the Xiaomi Handheld Steam Iron?
A: The Xiaomi Handheld Steam Iron vaporizes the steam twice under high temperature, and has a higher steam drying rate, so as to avoid condensing water and iron garments without wetting, while firmly locking temperature enduringly, easy to shape.
6. Q: Does the Xiaomi Handheld Steam Iron have powerful steam?
A: The Xiaomi Handheld Steam Iron is full of fine steam in real time.
7. Q: What is the safety protection function of the Xiaomi Handheld Steam Iron?
A: The Xiaomi Handheld Steam Iron has double protection of overheat protection fuse and temperature control. When the temperature is higher than the safe range, protection is enabled, and electric circuit is automatically cut off to ensure safety of use.
If the steam iron is left idle for more than 8 minutes, it will automatically stop heating and enter standby mode, and its indicator will turn red. To resume its operation, simply move the steam iron to make it start heating again.
8. Q: Can the Xiaomi Handheld Steam Iron be used in a dormitory?
A: Please confirm the dormitory power limit before using the Xiaomi Handheld Steam Iron. You can use it if it does not exceed this limit.
9. Q: Does the Xiaomi Handheld Steam Iron support gear adjustment?
A: The Xiaomi Handheld Steam Iron does not have gear adjustment, but it offers three ironing modes: dry ironing, wet ironing, and steam boost. Please refer to the instruction manual for usage details.
Product Introduction & Use
1. Q: What is the appearance of the Xiaomi Handheld Steam Iron?
A: On the Xiaomi Handheld Steam Iron, the On/Off switch and steam button are located on the top near the front of the handle. The indicator, also on the top, displays the operating status. The handle serves as the grip. On the side of the handle is the steam boost button. The ironing soleplate forms the bottom plate of the iron. The water tank cover is positioned on the side of the main body and provides access to the water tank. The water tank is a detachable accessory, allowing for easy refilling.
2. Q: How to fill water in the water tank of the Xiaomi Handheld Steam Iron?
A: To fill water in the water tank of the Xiaomi Handheld Steam Iron, please refer to the following steps:
1. Removing the water tank. Hold the water tank and pull it up vertically to remove it;
2. Filling the tank with water. Open the water tank cover and add purified water to the tank. After filling, close the water tank cover tightly;
3. Installing the water tank. Hold the water tank against the steam iron, and press it down vertically as illustrated. When you hear a "click", it indicates the tank is securely installed.
3. Q: Can tap water be used with the Xiaomi Handheld Steam Iron?
A: To prolong the service life of the Xiaomi Handheld Steam Iron, it is recommended to use purified water to prevent the build-up of scale and the spray of white powder.
4. Q: Why does the Xiaomi Handheld Steam Iron’s water tank leak?
A: Check whether water tank of the Xiaomi Handheld Steam Iron is covered tightly, or see whether the seal ring is aging, as these will all cause water leakage.
5. Q: What are the safety instructions for the power cord and power plug of the Xiaomi Handheld Steam Iron?
A: The safety instructions for the power cord and power plug of the Xiaomi Handheld Steam Iron are as follows:
1. When the power plug inserted into the socket is loose, power cord or power plug is damaged or hot, please do not use, otherwise it can cause burns and scalds, electric shock or fire due to short circuit;
2. Please do not insert or remove the power plug with wet hands, otherwise it will cause electric shock and injury. Please do not use when power cord is bound, otherwise it can cause electric shock or fire due to short circuit;
3. Please do not destroy, modify, forcibly bend, pull or twist the power cord, place heavy objects on the power cord, or squeeze the power cord, otherwise it can cause electric shock or fire due to short circuit;
4. When removing the power plug, please don’t pull the power cord, and please hold the power plug to remove it, otherwise it can cause the power cord broken, result in burns and scalds, electric shock, or cause fire due to short circuit;
5. Fully insert the power plug, please make sure to use 220V~ voltage, please do not use power socket or circuit beyond the load, otherwise it can cause electric shock or fire due to short circuit;
6. If the power cord is damaged, replace it by the manufacturer, its repair department or professionals in a similar department, so as to avoid danger. Please make sure to remove the power plug when adding water, cleaning and stopping the steamer.
6. Q: How to use the Xiaomi Handheld Steam Iron?
A: To use the Xiaomi Handheld Steam Iron, please refer to the following steps:
1. Fill the water tank with water and install it onto the steam iron. Place the steam iron on the base, and plug the power cord into an electrical outlet that meets the steam iron's requirements to connect the iron to power;
2. Toggle the On/Off switch from "○" to "I" to turn on the steam iron. Then the steam iron will start heating with its indicator breathing in white;
3. After about 30 seconds, the indicator will remain in white, indicating the steam iron has completed heating. Take the steam iron from the base for use;
4. If the temperature drops during use, the steam iron will reheat, and its indicator will breathe in white again, during which the steam iron can be used normally.
7. Q：What are the functions of the buttons on the Xiaomi Handheld Steam Iron?
A: There are On/Off switch, steam button and steam boost button on the Xiaomi Handheld Steam Iron:
1. On/Off Switch: Toggle the On/Off switch from "○" to "I" to turn on the steam iron. Then the steam iron will start heating with its indicator breathing in white. After about 30 seconds, the indicator will remain in white, indicating the steam iron has completed heating. Take the steam iron from the base for use;
2. Steam Button: After the steam iron completes heating, press the steam button to enter the wet ironing mode, and then the steam iron will emit steam continuously for steaming. Press the steam button again to stop emitting steam;
3. Steam Boost Button: Toggle the steam boost button from “Locked” to “Unlocked” to unlock it. Then press the button to emit a burst of steam. When not planning to use the steam boost mode, toggle the steam boost button back to “Locked” to avoid enabling this function accidentally.
8. Q: Is it necessary to keep pressing the button while using the Xiaomi Handheld Steam Iron?
A: It is not necessary to keep pressing the button while using the Xiaomi Handheld Steam Iron. When the heating is complete, the steam iron can be used to iron clothes with the ironing soleplate. Dry ironing mode is ideal for wrinkle removal and shaping for dry clothes, as well as for drying damp clothes. If you need to use the wet ironing mode, press the steam button to enter the wet ironing mode, and then the steam iron will emit steam continuously for steaming. Press the steam button again to stop emitting steam.
9. Q: What to do if the Xiaomi Handheld Steam Iron does not generate steam?
A: First, check whether there is water in the water tank of the Xiaomi Handheld Steam Iron, and next, check whether the water tank is installed properly.
10. Q: How is the indicator displayed on the Xiaomi Handheld Steam Iron?
A: After powering on, the Xiaomi Handheld Steam Iron starts heating, and the indicator breathing in white. Once heating is complete, the indicator remains in white, indicating it’s ready for use. During operation, if the temperature drops, the steam iron will reheat and the indicator will breathing in white again, which does not affect normal use.
11. Q: Why is the indicator on the Xiaomi Handheld Steam Iron not turning on?
A: Check whether toggle on the On/Off switch on the Xiaomi Handheld Steam Iron or whether the power supply is connected or whether power socket is plugged tightly.
12. Q: Why does the Xiaomi Handheld Steam Iron make abnormal noise during operation?
A: Check whether water runs out in the water tank or water tank is not properly installed. It is a normal phenomenon if the water pump makes sound when working.
13. Q: Does the Xiaomi Handheld Steam Iron produce any odor when steaming?
A: Since the Xiaomi Handheld Steam Iron is brand new when shipped, a slight odor will occur during the initial period of use due to high-temperature volatilization. This is normal and will disappear after a period of use.
14. Q: Can the Xiaomi Handheld Steam Iron be used directly on clothes? Which fabric materials should not be ironed?
A: Except for certain materials, the Xiaomi Handheld Steam Iron features a ceramic-glazed ironing soleplate that glides smoothly and does not damage clothes. However, do not iron leather fabrics. When ironing wool or synthetic fiber garments, iron on the reverse side to prevent shiny marks. For silk fabrics, place a soft cloth or towel between the soleplate and the fabric to provide heat insulation and avoid direct contact, which can cause damage.
15. Q: How many garments can be ironed at a time with the Xiaomi Handheld Steam Iron?
A: When the water tank of the Xiaomi Handheld Steam Iron is full, it can iron approximately 7 T-shirts, or 8 shirts, or 2 coats. This is for reference only, as the actual number varies depending on ironing technique and environmental conditions.
16. Q: Is the Xiaomi Handheld Steam Iron loud during use?
A: When using the dry ironing mode of the Xiaomi Handheld Steam Iron, ironing directly with the soleplate produces no noise. In wet ironing mode, the sound of the water pump is normal. When there is water in the tank, the pump noise is relatively low, when the tank is empty, the pump runs dry and the noise will be louder. Please refill the water tank in time.
17. Q: Does the Xiaomi Handheld Steam Iron need to be used with an ironing board?
A: The Xiaomi Handheld Steam Iron can be used with an ironing board or directly on a flat surface.
18. Q: How to place the Xiaomi Handheld Steam Iron during ironing?
A: To pause operation of the Xiaomi Handheld Steam Iron, press the steam button to stop steam emission and do not press the steam boost button. Then place the steam iron properly and steadily on the base.
The ironing soleplate and surrounding plastic parts can become very hot. Do not touch them with your hands to avoid burns.
If the steam iron is left idle for more than 8 minutes, it will automatically stop heating and enter standby mode, with the indicator turning in red. To resume operation, simply move the steam iron to restart heating.
19. Q: After ironing with the Xiaomi Handheld Steam Iron, will the garments need to be dried?
A: No. The Xiaomi Handheld Steam Iron converts water into dry steam through secondary heating, so garments remain dry and comfortable after ironing.
20. Q: Will the Xiaomi Handheld Steam Iron develop scale after long-term use?
A: Over time, a small amount of scale can form in the Xiaomi Handheld Steam Iron. To extend the lifespan of the steam iron, it is recommended to use purified water in the water tank. For regular maintenance, clean and descale the water tank periodically by rinsing it with water to remove any residue. After cleaning, empty and dry the water tank to prevent scale buildup. Before each ironing session, it is advisable to let the iron emit steam briefly while empty to allow high-temperature steam to clear any remaining internal scale.
21. Q: How to deal with the residual water after ironing with the Xiaomi Handheld Steam Iron?
A: Before turning off the Xiaomi Handheld Steam Iron, remove and empty the water tank. Turn on the wet ironing mode or steam boost mode to discharge any remaining water inside the steam iron. (Cooling takes about 1 hour, ensure the iron is completely cooled before storage to avoid burns.)
22. Q: Can the Xiaomi Handheld Steam Iron be plugged in at all times?
A: For safety, it is recommended to unplug the Xiaomi Handheld Steam Iron power cord and turn off the power after each use.
23. Q: How to put away the Xiaomi Handheld Steam Iron after ironing?
A: After turning off the Xiaomi Handheld Steam Iron, wait for about 1 hour to ensure it is completely cooled before storing it.
Note:
1. Do not store the steam iron before it has completely cooled, as this can cause damage;
2. Do not store the power cord while it is twisted, as this can cause the cord to break, resulting in burns, electric shock, or a fire due to a short circuit.
24. Q: What are the usage and storage instructions for the Xiaomi Handheld Steam Iron?
A: The usage and storage instructions for the Xiaomi Handheld Steam Iron are as follows:
1. Avoid dropping the steam iron or subjecting it to strong impacts. Do not use the steam iron if it experiences a fall that results in visible damage or leakage. Otherwise, it can lead to electric shocks or fire due to short circuits;
2. Please do not use when the ironing soleplate is damaged, otherwise the garments will be worn or scratched by the ironing soleplate;
3. Please do not add hot water, detergent, perfume, starch or other chemicals in the water tank, otherwise the water tank will be deformed, and it can lead to explosion or fire due to short circuit;
4. Please do not use with wet hands to prevent potential electric shock or fire due to short circuit;
5. When using, the ironing soleplate and the plastic components around it are relatively hot. Please do not touch them with your hands to prevent burns and scalds;
6. When using, the ironing soleplate will emit hot steam. Please do not point the steamer toward people or pets, etc., and please pay attention to keeping a safe distance from kids, infants, pets and more, so as to avoid steam burns and scalds;
7. Please do not block or insert foreign matters into the steam outlet, otherwise it can cause burns and scolds, electric shock or fire due to short circuit. When ironing garments, please do not stay on the surface of garments for a long time;
8. Do not immerse the steam iron in water;
9. After steam ironing, residual water droplets can flow out of the pipe of steamer. To avoid burns and scalds, please do not touch it;
10. Please do not wind power cord around the steamer when storing, otherwise the power cord can break, leading to electric shock or fire due to short circuit;
11. Please store it out of the reach of kids and infants, do not play the product as a toy, and please supervise kids to keep them far away from it when using, otherwise it will cause electric shock and injury;
12. Please do not repair, dismantle or modify this product by yourself, otherwise it can cause fire or injury due to abnormal behavior. If you need to repair, please contact the after-sales service;
13. Before using the steam iron, ensure the cover of the water tank is secured in place to prevent electric shocks or damage to the steam iron;
14. Always unplug the steam iron when adding water, cleaning it, and turning it off;
15. The steam iron must be used with the base (model: B502CN-DZ) included;
16.The steam iron must be used on a stable surface for horizontal ironing;
17. When abnormal circumstances or malfunctions occur, such as: no steam out, product not heated, massive water overflow, smoke, burnt odor, etc., please stop using immediately, remove the power plug, and contact after-sales. The above circumstances can cause electric shock, injury or fire due to short circuit;
18. This product is preferably not used by physical, sensory or mental disabilities, or those lacking experience and knowledge (including kids). The use of product must be supervised and guided by a nearby guardian who is also responsible for the safety, otherwise it can cause injury or other accidents.
Common Problems & Troubleshooting
1. Q: What to do if the indicator of the Xiaomi Handheld Steam Iron does not turn on?
A: If the indicator of the Xiaomi Handheld Steam Iron does not turn on, please refer to the following steps:
1. Make sure the steam iron is properly connected to the power supply, and check that the power outlet is not loose;
2. Make sure the On/Off switch is turned on.
2. Q: What to do if the Xiaomi Handheld Steam Iron is powered on but cannot start?
A: If the Xiaomi Handheld Steam Iron is powered on but cannot start, please refer to the following steps:
1. Check the button. Press the button and observe elasticity and hand feel of the button. In case of response, the button is normal. If not, the button is abnormal;
2. Eliminate the misconception of failure to start caused by being unplugged. Plug in the power cord and then press the power button to observe the working state of the steam iron;
3. After plugging in the power, toggle the On/Off switch again. If the indicator can light up normally, it indicates normal button function. If not, it indicates abnormal button or electric circuit;
4. Eliminate the misconception of failure to start caused by lack of water and no steam out. Take out the water tank and fill it up with water, then reinstall it into the apparatus and observe if there is steam on the ironing soleplate. Distinguish the malfunctions caused by lack of water.
3. Q: What to do if no steam comes out after turning on the Xiaomi Handheld Steam Iron?
A: If no steam comes out after turning on the Xiaomi Handheld Steam Iron, please refer to the following steps:
1. After turning on and preheating, if the electromagnetic pump works but no steam is emitted, check whether the water tank is properly installed;
2. Check whether there is water in the water tank;
3. Fill the water tank and press the steam button and steam will be emitted.
4. Q: What to do if the water tank of the Xiaomi Handheld Steam Iron overflows or leaks?
A: If the water tank of the Xiaomi Handheld Steam Iron overflows or leaks, please refer to the following steps:
1. Make sure the water tank cover is properly closed;
2. Slight dripping during normal installation or removal of the water tank is a normal physical phenomenon;
3. If leakage occurs because the water tank is not installed properly, reinstall it correctly;
4. Check whether the water tank is damaged or the sealing ring is broken, as this can cause leakage.
5. Q: What to do if the Xiaomi Handheld Steam Iron makes loud water pumping sounds or noise during operation?
A: If the Xiaomi Handheld Steam Iron makes loud water pumping sounds or noise during operation, please refer to the following steps:
1. The water pumping sound is normal and indicates the pump is working properly;
2. If the pump cannot draw water, it is dry pumping, which produces louder noise than normal. Check whether the water tank contains water and is installed correctly;
3. Ensure the water tank is properly installed and filled with enough water.
6. Q: What to do if the Xiaomi Handheld Steam Iron sprays water during use?
A: If the Xiaomi Handheld Steam Iron sprays water during use, please refer to the following steps:
1. A slight water spray immediately after preheating is normal during the initial use;
2. If the iron experiences a short power interruption and is restarted, do not press the steam boost button immediately, or dripping can occur;
3. Water dripping during the first use is caused by residual water in the internal pipeline and is normal, it is not a machine malfunction;
4. Press the steam boost button with at least a 5-second interval to prevent excessive steam, which can cause water droplets to accumulate on the ironing soleplate;
5. Accidentally pressing the steam boost button while the iron is cold or powered off can cause water to drip from the ironing soleplate. This is normal and not a malfunction;
6. In case of heavy water spraying, check whether the iron is powered on and fully heated. If both are normal, contact after-sales service;
7. If water sprays throughout use after preheating and the ironing soleplate temperature is low, the ironing soleplate function is impaired. Have it checked by after-sales service.
7. Q: What to do if the Xiaomi Handheld Steam Iron produces slight scale or white powder spray?
A: If the Xiaomi Handheld Steam Iron produces slight scale or white powder spray, please refer to the following steps:
1. Slight white powder or scale appearing after using the product for a period of time is normal. Clean the ironing soleplate regularly;
2. When first turning on the iron after extended use, minor white powder will appear due to scale in the water. Recommend using purified water to prevent scale buildup.
8. Q: What to do if the Xiaomi Handheld Steam Iron sprays yellow water?
A: If the Xiaomi Handheld Steam Iron sprays yellow water, please refer to the following steps:
1. Using tap water, mineral water, or other water containing minerals for a long time can cause calcareous deposits in the vaporizing chamber of the heating unit, leading to yellow water spray;
2. Use purified water and do not add any cleaning substances to the water tank (e.g., vinegar, baking soda, perfume).
9. Q: What to do if the ironing soleplate of the Xiaomi Handheld Steam Iron is hot?
A: If the ironing soleplate of the Xiaomi Handheld Steam Iron is hot, please refer to the following steps:
1. When powered on, the ironing soleplate becomes very hot. Do not touch the ironing soleplate to avoid burns or scalds;
2. After turning off the iron, wait about 1 hour to ensure it is completely cooled before storing to prevent burns.
10. Q: What to do if the power cord of the Xiaomi Handheld Steam Iron is damaged?
A: If the power cord of the Xiaomi Handheld Steam Iron is damaged, please refer to the following steps:
1. Do not use the iron if the power cord is damaged, as this poses a safety hazard;
2. Do not wind or twist the power cord when storing it, as this can cause the cord to break, resulting in burns, electric shock, or fire due to short circuit.
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