Why is the Xiaomi Robot Vacuum X20+ stuck?
To prevent the Xiaomi Robot Vacuum X20+ from getting stuck during cleaning, please follow these troubleshooting steps:
1. The robot vacuum's obstacle-climbing height is approximately 2 cm. Before cleaning, check the floor for obstacles such as toys, power cables, or loose items, and remove them;
2. Make sure the sensors are not blocked or dirty, as this can cause the robot vacuum to enter tight spaces. Gently clean the sensors if needed;
3. Use the Xiaomi Home App to set up virtual walls or restricted areas to block off cluttered or problem-prone areas;
4. If mapping appears abnormal in the Xiaomi Home App, clear the floor, open interior doors, and allow the robot vacuum to rebuild the map;
5. Try restarting the robot vacuum and running a cleaning cycle again;
6. If the issue persists after following these steps, please contact after-sales service for further inspection or assistance.
1. The robot vacuum's obstacle-climbing height is approximately 2 cm. Before cleaning, check the floor for obstacles such as toys, power cables, or loose items, and remove them;
2. Make sure the sensors are not blocked or dirty, as this can cause the robot vacuum to enter tight spaces. Gently clean the sensors if needed;
3. Use the Xiaomi Home App to set up virtual walls or restricted areas to block off cluttered or problem-prone areas;
4. If mapping appears abnormal in the Xiaomi Home App, clear the floor, open interior doors, and allow the robot vacuum to rebuild the map;
5. Try restarting the robot vacuum and running a cleaning cycle again;
6. If the issue persists after following these steps, please contact after-sales service for further inspection or assistance.
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