What to do if the earphones on the Xiaomi smartphone are not working?
If your earphones are not working properly with your Xiaomi smartphone, please try the following steps:
1. Ensure the earphones are securely connected. For wired earphones, confirm the plug is fully inserted into the headphone jack or USB-C port. For wireless earphones, make sure they are properly paired with your phone via Bluetooth;
2. Test the earphones with another device to determine if the issue lies with the earphones or the smartphone;
3. If using wired earphones, check the headphone jack or USB-C port for dust or debris and gently clean it if needed;
4. Restart your phone to resolve any temporary software issues that is affecting audio output;
5. Verify your phone’s sound settings. Make sure the volume is turned up and that the phone recognizes the earphones as the audio output device;
6. Keep your phone’s system up to date, as updates can fix compatibility or performance problems;
7. For Bluetooth earphones, try unpairing and then reconnecting the device;
8. Uninstall any related third-party APPs to rule out APP conflicts causing the issue;
9. Enter " * # * #6484# * # * " on the phone’s dial pad to access Hardware Detection mode and check whether the phone’s hardware is functioning properly. If a hardware issue is detected, please contact after-sales service for further assistance;
10. If none of the above steps resolve the problem and the earphones work correctly with other devices, back up your data and perform a factory reset;
11. If the issue persists after the factory reset, please contact after-sales service for further support and inspection.
1. Ensure the earphones are securely connected. For wired earphones, confirm the plug is fully inserted into the headphone jack or USB-C port. For wireless earphones, make sure they are properly paired with your phone via Bluetooth;
2. Test the earphones with another device to determine if the issue lies with the earphones or the smartphone;
3. If using wired earphones, check the headphone jack or USB-C port for dust or debris and gently clean it if needed;
4. Restart your phone to resolve any temporary software issues that is affecting audio output;
5. Verify your phone’s sound settings. Make sure the volume is turned up and that the phone recognizes the earphones as the audio output device;
6. Keep your phone’s system up to date, as updates can fix compatibility or performance problems;
7. For Bluetooth earphones, try unpairing and then reconnecting the device;
8. Uninstall any related third-party APPs to rule out APP conflicts causing the issue;
9. Enter " * # * #6484# * # * " on the phone’s dial pad to access Hardware Detection mode and check whether the phone’s hardware is functioning properly. If a hardware issue is detected, please contact after-sales service for further assistance;
10. If none of the above steps resolve the problem and the earphones work correctly with other devices, back up your data and perform a factory reset;
11. If the issue persists after the factory reset, please contact after-sales service for further support and inspection.
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