Xiaomi Toaster FAQ

Overview
1. Q: What are the selling points of the Xiaomi Toaster?
A: Here are the selling points of the Xiaomi Toaster for your reference:
1. The interior is made from food contact material for healthy and safe meals;
2. The 35mm-wide slot is suitable for breads of varying thickness and delivers even heating on both sides to toast bagels and thick-sliced bread;
3. Comes with a foldable toast rack, making the toaster transform into a mini oven. The rack is also foldable for convenient storage when not in use;
4. You can adjust the level from1-6 to toast softer or more crunchy bread according to your preferences;
5. The specially calibrated defrost setting retains the bread's initial soft and fluffy texture, rather than making it hard and chewy;
6. Comes with slide-out crumb tray, which helps you dispose of crumbs with ease.

2. Q: What are the dimensions and weight of the Xiaomi Toaster?
A: The dimensions of the Xiaomi Toaster is 280 x 160 x 186mm.
The weight of the Xiaomi Toaster is 1.2kg.

3. Q: What certification does the Xiaomi Toaster have?
A: The Xiaomi Toaster has CE certification, which indicates the toaster complies with European Union (EU) health, safety, and environmental protection standards.

4. Q: What is the rated voltage of the Xiaomi Toaster?
A: The rated voltage of the Xiaomi Toaster is 220-240V~.

5. Q: What is the rated frequency of the Xiaomi Toaster?
A: The rated frequency of the Xiaomi Toaster is 50-60Hz.

6. Q: What is the rated power of the Xiaomi Toaster?
A: The rated power of the Xiaomi Toaster is 780-930W.

7. Q: What is the rated capacity of the Xiaomi Toaster?
A: The rated capacity to the Xiaomi Toaster is 2 slices of bread.

8. Q: What functions does the Xiaomi Toaster support?
A: The functions that Xiaomi Toaster supports include 1-6 Level Knob, Reheat, Defrost, White LED Indicator, Automatically centering, Automatically toasting, Anti-stuck, Cancel, In-build toast rack and Base groove.
Here are details of the functions that the Xiaomi Toaster supports for your reference:
1. The 1-6 Level Knob allows you to select the toasting time of each level according to the depth of toasting color. The higher the level, the darker the color of the toasted bread;
2. The Reheat function allows you to reheat the toasted bread. It will cost about 35 minutes;
3. The Defrost function allows you to toast refrigerated bread to achieve the desired bread color effect;
4. The White LED Indicator can indicate the switching of the defrost;
5. The Automatically centering function can clamp the bread slice by the movable net and automatically center it when it is toasted;
6. The Automatically toasting function indicates the toaster works automatically according to the set level. After toasting, the power is automatically cut off and the button is automatically reset, making it convenient to put bread in next time;
7. The Anti-stuck function indicates when the abnormal bread slice is stuck in the slot, the anti-stuck function of the lifting mechanism will end the toasting can be ended and automatically cut off the power, which increases the safety of the product;
8. The Cancel function makes you stop toasting at any stage, which is easy and safe to operate;
9. The standard in-built toast rack can be folded or unfolded by the rack driveshaft;
10. The toaster also supports a coiling cable on the base, which helps you arrange cable.

9. What material of the parts of the Xiaomi Toaster?
A: The material of the parts of the Xiaomi Toaster is as follows for your reference:
1. The material of the top cover of the Xiaomi Toaster is SU430 with a glossy surface;
2. The material of the Shell of the Xiaomi Toaster is PP with a textured surface;
3. The material of the Start Lever of the Xiaomi Toaster is ABS with a textured surface;
4. The material of the Rack Driveshaft of the Xiaomi Toaster is ABS with a textured surface;
5. The material of the Cancel/Defrost Button of the Xiaomi Toaster is PP with a textured surface;
6. The material of the Level knob of the Xiaomi Toaster is PP with a textured surface;
7. The material of the base of the Power Plug of the Xiaomi Toaster is PP;
8. The material of the cable of the Power Plug of the Xiaomi Toaster is H05VV-F;
9. The material of the Crumb Tray of the Xiaomi Toaster is PP with a textured surface.

10. Q: What are the package contents of the Xiaomi Toaster?
A: The package contents of the Xiaomi Toaster include 1 Xiaomi Toaster and 1 User Manual.

11. Q: What are the precautions when using the Xiaomi Toaster?
A: To ensure your safety and minimize the risk of personal injury and property damage, please observe the following safety precautions:
Prohibitions
1. Do not touch the hot metal shell of the toaster when used;
2. Do not put the toaster near any heat sources or expose it to rain or direct sunlight;
3. Do not use accessories unapproved by the manufacturer, or the warranty will be voided for the toaster if it malfunctions;
4. Do not put your hands, plates, knives, forks, etc. in the toast slots, or the internal parts will be damaged;
5. Do not immerse the toaster, plug, and power cord in water or any other liquids. Use a dampened soft cloth for cleaning;
6. Do not allow children to play with the toaster. Keep it and its power cord out of the reach of children to prevent potential risk;
7. Do not use any non-original parts or parts unapproved by the manufacturer. The toaster cannot be controlled via an additional timer or remote control;
8. Do not place any other object on the top of the toaster when it is plugged in or hot, to avoid damage or fire.
Warnings
1. This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and maintenance shall not be made by children without supervision;
2. Connect the toaster to a power outlet that meets its voltage requirements;
3. Be sure to unplug the toaster before moving or cleaning it;
4. Unplug the toaster when not used;
5. Always operate the toaster with completely dry hands;
6. Always unplug the toaster by holding its power plug, rather than pulling its power cord;
7. If the power cord gets damaged, it must be replaced by professionals from the manufacturer, after-sales service team, or departments of similar functions to avoid safety hazards;
8. If the toaster, power cord, or plug is damaged, please stop using the toaster immediately and contact the after-sales service team. All repairs (including replacing the power cord) must be performed by professionals authorized by Xiaomi;
9. The toaster is not intended for use by people with physical, sensory or mental disabilities, or those who lack the experience and knowledge (including children), unless they are under the supervision of or have been given instructions concerning the use of the toaster by a person responsible for their safety;
10. This appliance is intended to be used in household and similar applications such as:
(1). staff kitchen areas in shops, offices and other working environments;
(2). farm houses;
(3). by clients in hotels, motels and other residential type environments;
(4). bed and breakfast type environments.
Cautions
1. Do not use the toaster without the crumb tray installed;
2. Keep the power cord away from the surfaces of any heating units;
3. After each use, allow the toaster to cool off completely before storage;
4. Regularly clean the crumb tray to prevent fire;
5. Please place the toaster on a flat surface, and slide only one slice of bread into each toast slot;
6. Please check the toaster for damage and missing accessories after unpacking;
7. Before cleaning, be sure to unplug the toaster, and wipe it with a dampened soft cloth after it cools off completely;
8. If the toaster malfunctions, immediately unplug it and stop using it;
9. Install the crumb tray properly. If flame or smoke occurs, immediately unplug the toaster;
10. Do not leave the toaster unattended when it is operating. As bread has a risk of catching fire when toasted, keep the toaster away from any combustibles such as flammable liquids, curtains, and plastics. During use or upon using the toaster, do not touch any heating parts, the toast rack, or the shell to avoid scalds;
11. If bread gets stuck in the toast slot, unplug the toaster, and take out the bread after the toaster has completely cooled off. Do not attempt to remove the bread with sharp tools, such as a knife, as this can damage the heating elements and cause an electric shock.

12. Q: How to use the Xiaomi Toaster for the first time?
A: To use the Xiaomi Toaster for the first time, place the toaster in a well-ventilated place. Do not put bread into it. Turn the Level Knob to level 6 and press down the Start lever to let the toaster run without bread for 2-3 cycles, allowing it to remove its odor.
It is normal for the toaster to emit a small amount of smoke or have a slight odor when used for the first time.

13. Q: How to use the Xiaomi Toaster?
A: To use the Xiaomi Toaster, please refer to the following steps:
1. Place the toaster on a stable and level surface, and plug it in;
2. Slide bread into the toast slots;
3. Turn the level knob to your desired level;
4. Press down the start lever to start heating. You can adjust the level again during heating;
5. Upon the completion of heating, the start lever will reset and the toaster will automatically pop up the bread;
6. Regularly clean the crumb tray.
Note:
1. When removing the toasted bread, do not touch any metal parts to avoid scalds;
2. If bread gets stuck in the toast slot, unplug the toaster. After the toaster completely cools off, take out the bread with a non-metal tool, rather than any sharp tools such as a knife or fork;
3. The toast rack is intended for heating croissants, etc, while the toast slots are intended for heating sliced bread only.

14. How to clean and maintain the Xiaomi Toaster?
A: Please refer to the following steps to clean and maintain the Xiaomi Toaster:
1. Before cleaning the toaster, be sure to unplug it and wait for it to cool off;
2. Please use a soft cloth dampened with neutral detergent to wipe the toaster shell;
3. Do not rinse or soak the toaster, or it will be damaged;
4. Pull out the crumb tray to clean it;
5. To clean the toast slots, you can slightly shake the toaster upside down. Do not put any hard or sharp objects into the toast slots for cleaning, as this will damage internal parts or cause safety hazards;
6. Store the toaster in a cool, dry place after cleaning it.

Troubleshooting
1. What to do if the Xiaomi Toaster does not work properly?
A: If the Xiaomi Toaster does not work properly, please refer the following steps to troubleshoot:
1. The toaster is unplugged. Please plug the toaster into an outlet;
2. The start lever is not pressed down. Please press down the start lever in place.

2. What to do if the toasted bread color by the Xiaomi Toaster is light?
A: If the toasted bread color by the Xiaomi Toaster is light, it means a low toast level is selected. Please increase the toast level.

3. What to do if the toasted bread color by the Xiaomi Toaster is dark?
A: If the toasted bread color by the Xiaomi Toaster is dark, it means the Defrost Button is pressed. Please do not press the Defrost Button when heating non-refrigerated bread.

4. What to do if there is smoke and a burnt smell produced by the Xiaomi Toaster?
A: If there is smoke and a burnt smell produced by the Xiaomi Toaster, it means too many crumbs have accumulated. Please clean the crumb tray and maintain the toaster regularly.

5. What to do if the bread gets stuck in the slot of the Xiaomi Toaster?
A: If the bread gets stuck in the slot of the Xiaomi Toaster, it means the sliced bread is thick or not square. Please unplug the toaster and remove the bread with a non-metallic tool after the toaster has completely cooled. Please refrain from using sharp tools, such as knives or forks.