If the Mijia Front Load Washer Dryer 10.5kg backflows water, please follow these steps:
1. Check the drain hose to ensure it is installed correctly and not inserted too deep into the drain pipe, which can cause backflow;
2. Make sure the drain hose is not clogged or blocked, as this can prevent proper water discharge;
3. Confirm that the drain hose is elevated properly, following the recommended height in the user manual to prevent water from flowing back.
If the problem persists after these checks, please contact the after-sales service center for further assistance.