If the Mijia Front Load Washer Dryer 10.5kg cannot upgrade firmware, please refer to the following steps to troubleshoot:
1. Please check whether the network is normal and ensure the washing machine is properly connected to the Mi Home/Xiaomi Home APP;
2. Check whether the router can work properly to ensure that the network is unobstructed;
3. Restart the washing machine and try again.
If the problem remains unresolved, contact the after-sales service center for assistance.