What to do if there's the appearance damage of the Mijia Front Load Washer Dryer 10.5kg?

To solve the appearance damage of the Mijia Front Load Washer Dryer 10.5kg, please refer to the following steps:
1. If the exterior is dirty, please wipe it with a damp cloth;
2. If there are scratches on the surface, please check whether it is the scratch on the protective film. Please tear off the protective film and observe again;
3. The Mijia Front Load Washer Dryer 10.5kg consists of multiple key parts and accessories: panel, door, drum, drain hose, water inlet hose and washing machine feet. If any of these components are visibly damaged, please stop using the appliance and contact after-sales service for inspection or replacement.
If the problem is still not solved or the appearance is deformed, please contact the after-sales service center.
Note:
Do not attempt to repair or replace damaged parts by yourself to avoid voiding the warranty or causing further damage.