What to do if the Mijia Front Load Washer Dryer 10.5kg trips when it is powered on?

If the Mijia Front Load Washer Dryer 10.5kg trips when it is powered on, please refer to the following steps to troubleshoot:
1. Please check whether there are other high-power devices on the washing machine circuit. It is recommended that the washing machine uses a separate circuit and confirm whether there is a ground wire on the power supply;
2. Inspect for water leakage or moisture. Moisture entering the internal components can cause short-circuiting. Make sure the washing machine is placed in a dry, well-ventilated area;
3. Unplug the washing machine, wait for a few minutes, and then plug it in again. Sometimes, transient issues can resolve on reboot.
If the above is still not resolved, please contact the after-sales service center.
Note:
If the Mijia Front Load Washer Dryer 10.5kg has electricity leakage, please check whether there is a ground wire in your home. If not, please contact an electrician to add a ground wire. If the ground wire is normal, please contact after-sales service.