What to do if the Mijia Front Load Washer Dryer 10.5kg does not work?

If the Mijia Front Load Washer Dryer 10.5kg does not work, please refer to the following steps to troubleshoot:
1. Check whether there is power in the power supply. Use other electrical appliances to plug into the washing machine power supply and confirm whether it can be used. If it cannot be used, please check the power supply at home;
2. Make sure the washing machine’s door is closed;
3. Make sure the water inlet is turned on;
4. Press and hold the power button to start the washing machine;
5. Make sure the child lock is disabled;
6. Before the water starts to flow in, there will be a series of clicking sounds and rapid drainage to confirm whether the washing machine door is locked. This is a normal phenomenon;
7. Make sure that no laundry is stuck in the door.
If the above methods still cannot solve the problem, please contact the after-sales service center.