Why is there no sound after plugging in headphones to the Xiaomi Curved Gaming Monitor G34WQi?
If you do not hearing any sound after plugging in your headphones to the Xiaomi Curved Gaming Monitor G34WQi, please follow the steps below to troubleshoot:
1. Check if your headphones have no sound, and try using a different pair of headphones to test again;
2. Push the Joystick on the monitor to the right to open the menu, go to [System] >> select [Volume] >> adjust the volume level;
3. Go to [Windows Settings] >> [System] >> [Sound] >> [Output] >> make sure [Mi monitor] is selected as the output playback device;
4. Check if the output source is selected incorrectly, such as mistakenly choosing the speaker;
5. If the monitor’s audio output is not detected, try restarting your computer or updating the audio and display drivers.
If the issue continues, please contact the local after-sales service center.
1. Check if your headphones have no sound, and try using a different pair of headphones to test again;
2. Push the Joystick on the monitor to the right to open the menu, go to [System] >> select [Volume] >> adjust the volume level;
3. Go to [Windows Settings] >> [System] >> [Sound] >> [Output] >> make sure [Mi monitor] is selected as the output playback device;
4. Check if the output source is selected incorrectly, such as mistakenly choosing the speaker;
5. If the monitor’s audio output is not detected, try restarting your computer or updating the audio and display drivers.
If the issue continues, please contact the local after-sales service center.
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