What to do if the Mijia Air Conditioner Pro Eco A+++ 9K is not cooling?

If your Mijia Air Conditioner Pro Eco A+++ 9K is not cooling, please follow these troubleshooting steps:
1. Check the air conditioner settings, turn on cooling mode, and set the fan speed to the highest. Incorrect settings, such as being in Fan or sleep mode, or a low fan speed, can prevent effective cooling. Sometimes settings can reset after a power outage or accidental button presses;
2. After turning on the air conditioner for 5 minutes, place your hand near the air outlet to feel if cold air is blowing out. If cold air is blowing, the air conditioner is working normally. However, it takes time for the cooling to lower the room temperature.
If the above steps do not resolve the issue, it is recommended to apply for after-sales service.