If the firmware upgrade for the Mijia Air Conditioner Pro Eco A+++ 9K fails, follow these steps:
1. Check whether the Mi Home or Xiaomi Home APP is updated to the latest version. An outdated version of the APP will not support the newest firmware, which can cause the upgrade to fail. Update the Mi Home/Xiaomi Home APP to the latest version and retry;
2. Firmware upgrades require consistent internet access, and a weak or intermittent connection will interrupt the process. Check if the Wi-Fi connection is stable. You can try connecting to a different network and then attempt the upgrade again;
3. Make sure the air conditioner remains powered on and connected to the internet during the entire upgrade process. Do not exit the upgrade page or close the Mi Home/Xiaomi Home APP during the update to ensure a complete installation.
If the issue persists, please contact the after-sales service for further inspection.