Why can't the Home surveillance of the Xiaomi smart camera function normally after the free records end?
When you purchase a new Xiaomi smart camera and add it to the Mi Home/Xiaomi Home APP for the first time, you are eligible for a 3-month free trial of the Home surveillance feature. However, it’s important to understand that this feature is closely integrated with the Xiaomi Home Secure. If the free trial ends and the Home surveillance stops functioning, you will need to subscribe to the Xiaomi Home Secure to continue using it.
For your reference, here are more details about the Home surveillance feature:
1. Subscribing to the Xiaomi Home Secure offers many benefits when using the Home surveillance, such as sending real-time alerts to your phone. You can configure Detection push notifications, Push interval, Sensitivity settings, and more within the feature;
2. If you choose not to subscribe to the Xiaomi Home Secure, you can still store footage by inserting an SD card. However, the Home surveillance will not record properly, and you won't be able to receive the Push notifications it provides;
3. Some earlier models can still use the Home surveillance for free due to earlier product strategies. The current Xiaomi Home Secure 3.0 allows you to bind multiple devices to one Xiaomi account and supports higher-resolution video recording, so we recommend subscribing to the Xiaomi Home Secure for a better experience.
For your reference, here are more details about the Home surveillance feature:
1. Subscribing to the Xiaomi Home Secure offers many benefits when using the Home surveillance, such as sending real-time alerts to your phone. You can configure Detection push notifications, Push interval, Sensitivity settings, and more within the feature;
2. If you choose not to subscribe to the Xiaomi Home Secure, you can still store footage by inserting an SD card. However, the Home surveillance will not record properly, and you won't be able to receive the Push notifications it provides;
3. Some earlier models can still use the Home surveillance for free due to earlier product strategies. The current Xiaomi Home Secure 3.0 allows you to bind multiple devices to one Xiaomi account and supports higher-resolution video recording, so we recommend subscribing to the Xiaomi Home Secure for a better experience.
Note:
The Home surveillance only records a 9-second video when motion is detected in the monitoring videos, and there is a 5-minute interval between each recording. To continuously record footage, you need to subscribe to the Xiaomi Home Secure or use an SD card for local storage.
The Home surveillance only records a 9-second video when motion is detected in the monitoring videos, and there is a 5-minute interval between each recording. To continuously record footage, you need to subscribe to the Xiaomi Home Secure or use an SD card for local storage.
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