Xiaomi Dual Zone Air Fryer 10L FAQ

Overview
1. Q: What are the differences between the Xiaomi Dual Zone Air Fryer 10L and a regular air fryer?
A: For your reference, here are some differences between the Xiaomi Dual Zone Air Fryer 10L and a regular air fryer:
1. Regular air fryers support a cooking time of 1-30 minutes and a temperature range of 80-230°C. The Xiaomi Dual Zone Air Fryer 10L offers an extended cooking time of up to 60 minutes, with adjustable temperature control from 80°C to 230°C in customizable cooking modes;
2. Regular air fryers require manual flipping of food 1-2 times during the cooking process to ensure even texture on both sides. The Xiaomi Dual Zone Air Fryer 10L features a no-flip basket design, allowing for even cooking without manual intervention, improving convenience and consistency;
3. Regular air fryers have a capacity of around 4-5L. The Xiaomi Dual Zone Air Fryer 10L provides a total 10L extra-large capacity, with a 3.5L left basket and a 6.5L right basket, suitable for larger households or batch cooking;
4. Regular air fryers are not recommended for cooking multiple food types simultaneously due to flavor crossover and uneven heating. The Xiaomi Dual Zone Air Fryer 10L has independent dual heating zones. The larger basket is equipped with a grill rack, enabling simultaneous cooking of up to three different food items with preserved flavor integrity;
5. Regular air fryers operate at approximately 2000W. The Xiaomi Dual Zone Air Fryer 10L features a high-power 2700W heating system, delivering faster preheating and enhanced cooking efficiency.

2. Q: What are the selling points of the Xiaomi Dual Zone Air Fryer 10L?
A: For your reference, here are the major selling points of the Xiaomi Dual Zone Air Fryer 10L:
1. Dual zone 10L extra-large capacity: It features a left basket with 3.5L for side dishes and a right basket with 6.5L for main courses, capable of fitting a whole chicken with ease. The combined 10L capacity is ideal for family meals and gatherings;
2. Simultaneous cooking of 3 ingredients: It is equipped with independent dual heating zones, the larger basket includes a grill rack, allowing for three different ingredients to be cooked at once;
3. Flip reminder with light and sound alerts: A visual indicator and audible alert remind you when to flip food, ensuring optimal results without constant monitoring, making cooking simpler and more relaxed;
4. One-touch smart operation: For identical recipes in both zones, press the L+R key to set the same temperature and time simultaneously, which is efficient and hassle-free. For different recipes in each zone, press the SYNC key to set individual temperatures and times, with both zones finishing at the same time;
5. 9 preset cooking programs: Includes nine optimized presets that automatically adjust time and temperature for different food types, helping you achieve perfect results with ease;
6. Extensive online recipe library: Scan the QR code on the unit to access 101 popular recipes online, with professional cooking guidance that's easy to follow.

3. Q: What are the advantages of the Xiaomi Dual Zone Air Fryer 10L?
A: For your reference, here are the advantages of the Xiaomi Dual Zone Air Fryer 10L:
1. The fryer is coated with a food-contact-safe non-stick layer, making it healthier and easier to clean by preventing grease buildup. Both baskets and accessories are dishwasher safe, simplifying post-meal cleanup;
2. With a total output of 2700W, the fryer uses 360° circulating hot air to bake food evenly and thoroughly. Compared to traditional ovens, it delivers up to 71% faster cooking performance while ensuring a crispy outside and tender inside;
3. Cooking at ultra-high temperatures of up to 230°C, the fryer helps extract excess fat from ingredients. Compared to deep frying, it can reduce fat content by up to 88.3%, promoting a healthier diet;
4. The fryer can crisp steaks at 230°C and also support low-temperature cooking(40-60°C) for defrosting, fermenting, or making jerky, and handle various kitchen needs;
5. A built-in flip reminder light and sound alert allow for worry-free cooking without constant supervision, making meal prep easier;
6. The metal zone withstands high heat and resists corrosion, ensuring long-lasting performance and easy maintenance after cooking.

4. Q: What are the differences between the Xiaomi Dual Zone Air Fryer 10L and the Xiaomi Smart Air Fryer Pro 4L?
A: For your reference, the differences between the Xiaomi Dual Zone Air Fryer 10L and the Xiaomi Smart Air Fryer Pro 4L are mainly as follows:
1. The two air fryers have different capacities;
2. The display screens are different: The Xiaomi Dual Zone Air Fryer 10L features a large digital display, and the Xiaomi Smart Air Fryer Pro 4L uses a knob + OLED screen for interaction;
3. The Xiaomi Dual Zone Air Fryer 10L is built with an all-metal cooking zone, while the Xiaomi Smart Air Fryer Pro 4L features a composite zone made of plastic and metal.

5. Q: What are the differences between the Xiaomi Dual Zone Air Fryer 10L and the Mi Smart Air Fryer 3.5L?
A: For your reference, the differences between the Xiaomi Dual Zone Air Fryer 10L and the Mi Smart Air Fryer 3.5L are mainly as follows:
1. The two air fryers have different capacities;
2. The Xiaomi Dual Zone Air Fryer 10L is equipped with a high-efficiency halogen heating tube. The Mi Smart Air Fryer 3.5L uses a stainless steel heating element;
3. The display screens are different: The Xiaomi Dual Zone Air Fryer 10L features a mechanical control panel consisting of a timer knob and temperature control dial. The Mi Smart Air Fryer 3.5L adopts a knob + OLED display screen for interaction;
4. The Xiaomi Dual Zone Air Fryer 10L is built with an all-metal cooking zone, while the Mi Smart Air Fryer 3.5L features a composite zone made of plastic and metal;
5. The Xiaomi Dual Zone Air Fryer 10L supports a Tender Roast mode, with the small basket featuring a bottom water level limit groove. The Mi Smart Air Fryer 3.5L does not support Tender Roast mode.

6. Q: What are the differences between the Xiaomi Dual Zone Air Fryer 10L and the Xiaomi Smart Air Fryer 4.5L?
A: For your reference, the differences between the Xiaomi Dual Zone Air Fryer 10L and the Xiaomi Smart Air Fryer 4.5L are mainly as follows:
1. The two air fryers have different capacities;
2. The display screens are different: The Xiaomi Dual Zone Air Fryer 10L features a mechanical control panel consisting of a timer knob and temperature control dial, and the Xiaomi Smart Air Fryer 4.5L uses touch buttons and digital screen;
3. The Xiaomi Dual Zone Air Fryer 10L is built with an all-metal cooking zone, while the Xiaomi Smart Air Fryer 4.5L features a composite zone made of plastic and metal;
4. The Xiaomi Dual Zone Air Fryer 10L supports a Tender Roast mode, with the small basket featuring a bottom water level limit groove. The Xiaomi Smart Air Fryer 4.5L does not support Tender Roast mode.

7. Q: What are the differences between the Xiaomi Dual Zone Air Fryer 10L and the Xiaomi Smart Air Fryer 5.5L?
A: For your reference, the differences between the Xiaomi Dual Zone Air Fryer 10L and the Xiaomi Smart Air Fryer 5.5L are mainly as follows:
1. The two air fryers have different capacities;
2. The Xiaomi Dual Zone Air Fryer 10L has a heating tube power of 1200W. The Xiaomi Smart Air Fryer 5.5L is equipped with a 1500W heating tube;
3. The display screens are different: The Xiaomi Dual Zone Air Fryer 10L features a mechanical control panel consisting of a timer knob and temperature control dial, and the Xiaomi Smart Air Fryer 5.5L uses knob + LCD display screen;
4. The Xiaomi Dual Zone Air Fryer 10L is built with an all-metal cooking zone, while the Xiaomi Smart Air Fryer 5.5L features a composite zone made of plastic and metal;
5. The Xiaomi Dual Zone Air Fryer 10L supports a Tender Roast mode, with the small basket featuring a bottom water level limit groove. The Xiaomi Smart Air Fryer 5.5L does not support Tender Roast mode.

8. Q: What are the differences between the Xiaomi Dual Zone Air Fryer 10L and the Xiaomi Smart Air Fryer 6.5L?
A: For your reference, the differences between the Xiaomi Dual Zone Air Fryer 10L and the Xiaomi Smart Air Fryer 6.5L are mainly as follows:
1. The two air fryers have different capacities;
2. The Xiaomi Dual Zone Air Fryer 10L has a heating tube power of 1200W. The Xiaomi Smart Air Fryer 6.5L is equipped with a 1800W heating tube;
3. The display screens are different: The Xiaomi Dual Zone Air Fryer 10L features a mechanical control panel consisting of a timer knob and temperature control dial, and the Xiaomi Smart Air Fryer 6.5L uses knob + LCD display screen;
4. The Xiaomi Dual Zone Air Fryer 10L is built with an all-metal cooking zone, while the Xiaomi Smart Air Fryer 6.5L features a composite zone made of plastic and metal;
5. The Xiaomi Dual Zone Air Fryer 10L supports a Tender Roast mode, with the small basket featuring a bottom water level limit groove. The Xiaomi Smart Air Fryer 6.5L has a built-in water tank.

9. Q: The introduction of the operation panel of the Xiaomi Dual Zone Air Fryer 10L
A: The Xiaomi Dual Zone Air Fryer 10L adopts a large digital screen to realize various functions through touch screen operation.

FAQs
1. Q: What is the rated power of the Xiaomi Dual Zone Air Fryer 10L?
A: The rated power of the Xiaomi Dual Zone Air Fryer 10L is 1150W (left) + 1450W (right).

2. Q: How to clean the Xiaomi Dual Zone Air Fryer 10L daily?
A: 1. After each use of the air fryer, once it has cooled down, simply remove the frying basket, basket tray, and grill tray and clean them separately using a cloth or sponge, without needing to clean the main body or heating elements;
2. Avoid using abrasive tools like steel wool during cleaning to prevent damaging the non-stick coating;
3. Once cleaned, wipe the surfaces dry with a soft cloth;
4. If the fryer will not be used for an extended period, it is recommended to cover the top of the fryer to prevent large amounts of dust from falling into the air inlet.

3. Q: The appearance introduction of the Xiaomi Dual Zone Air Fryer 10L
A: For your reference, the appearance style of the Xiaomi Dual Zone Air Fryer 10L are as follows:
  
The Xiaomi Dual Zone Air Fryer 10L overview:
The air fryer contains Air Outlet/ Power Plug/ Heat Dissipation Vent/ Air Inlet/ Power Button/ Control knob/ Display/ Basket/ Handle/ Grill/ Frying Plate.

4. Q: Does the Xiaomi Dual Zone Air Fryer 10L require a dedicated socket?
A: The Xiaomi Dual Zone Air Fryer 10L does not require a dedicated socket. It can use an ordinary socket (16A 250V), but make sure the grounding is reliable.

5. Q: How long is the power cord of the Xiaomi Dual Zone Air Fryer 10L?
A: The power cord length of the Xiaomi Dual Zone Air Fryer 10L is about 0.9 meters excluding plug exposure.

6. Q: What kind of power plug does the Xiaomi Dual Zone Air Fryer 10L have?
A: The power plug of the Xiaomi Dual Zone Air Fryer 10L is a two-pin round plug.
 

7. Q: What are the dimensions of the Xiaomi Dual Zone Air Fryer 10L?
A: The dimensions of the Xiaomi Dual Zone Air Fryer 10L are 431×399×310.5mm.


8. Q: What are the dimensions of the basket in the Xiaomi Dual Zone Air Fryer 10L?
A: The dimensions of the basket in the Xiaomi Dual Zone Air Fryer 10L are as follows:
1. The internal dimensions of the large basket: 248×217×129.5mm;
2. The external dimensions of the large frying basket: 249×218×5.5mm;
3. The external dimensions of the large grill rack: 243×212×49.5mm;
4. The internal dimensions of the small basket: 248×127×129.5mm;
5. The internal dimensions of the small frying basket: 249×128×5.5mm.


9. Q: What is the weight of the Xiaomi Dual Zone Air Fryer 10L?
A: The gross weight of the Xiaomi Dual Zone Air Fryer 10L is 11kg and the net weight of the Xiaomi Dual Zone Air Fryer 10L is 9.3kg.

10. Q: What does the Xiaomi Dual Zone Air Fryer 10L come standard with?
A: The Xiaomi Dual Zone Air Fryer 10L comes standard with Air fryer (with non-detachable power cord) x 1, Grill rack x 1, Frying plate x 2, and User manual x 1.

11. Q: Why does the Xiaomi Dual Zone Air Fryer 10L have an odor?
A: Before leaving the factory and during transportation, the product is sealed to maintain freshness, which will result in residual normal odors. Upon receiving the product, please wash the frying basket and pot basket, then place them in a ventilated area to dry.
Note:
Before first use, you can use fresh lemon slices/chopped garlic/chopped onions/fresh orange peels, etc., place them in the pot basket, set the air fryer to a temperature of 200°C, heat for about 5 minutes, and repeat several times as needed.

12. Q: What should I pay attention to when using the Xiaomi Dual Zone Air Fryer 10L for the first time?
A: For your reference, there are four things you need to pay attention to when using the Xiaomi Dual Zone Air Fryer 10L for the first time:
1. Upon receiving it, you can start by running the device empty at 200°C for about 5 minutes with fresh lemon slices, chopped garlic, onion halves, or fresh orange peels;
2. The air fryer generates high temperatures from its vent during operation. Ensure that nothing is placed behind the vent during use, and maintain a certain distance between the vent and the wall. It's best to keep it away from the wall, and not place the power cord near the vent while the fryer is in operation;
3. When cleaning the fryer, avoid using steel wire balls or any abrasive materials as they will damage the non-stick coating;
4. During the initial use, the device will emit a small amount of white smoke or odor, which is normal. Please feel free to use it.

13. Q: Is the Xiaomi Dual Zone Air Fryer 10L waterproof?
A: The Xiaomi Dual Zone Air Fryer 10L is not waterproof. Please do not splash or soak it with water to avoid product damage.

14. Q: What is the display of the Xiaomi Dual Zone Air Fryer 10L?
A: The Xiaomi Dual Zone Air Fryer 10L adopts a touch control panel.

15. Q: What heating principle does the Xiaomi Dual Zone Air Fryer 10L use?
A: The Xiaomi Dual Zone Air Fryer 10L utilizes a stainless steel heating element to deliver 360° circulating hot air for even and efficient cooking.

16. Q: Does the Xiaomi Dual Zone Air Fryer 10L have voice prompts?
A: The Xiaomi Dual Zone Air Fryer 10L does not have voice prompts. It uses indicator and buzzer alerts.
1. When the preset time for flipping arrives, the flip indicator blinks and the buzzer sounds: Two long beeps (1s interval) and repeated 3 times (2.5s interval);
2. When a valid key is pressed, the buzzer emits a short beep (100ms) to confirm the operation;
3. If the temperature or time setting has reached its upper or lower limit and continues to press "+" or "-", or presses a disabled key: The system treats it as an invalid operation and the buzzer emits two short beeps (each 100ms with a 200ms interval);
4. In case of device malfunction or abnormal operation, the buzzer emits: Three short beeps (each 100ms with a 200ms interval);
5. Upon powering on or when cooking is finished, the buzzer emits: One long beep (500ms);
6. The buzzer interval timing starts after the end of the buzzer sound;
7. If the basket is removed during cooking, the system emits a reminder every 5 minutes, consisting of two short beeps per reminder (each 100ms with a 200ms interval) and two reminders per event, spaced 2s apart.

17. Q: What is the standby power consumption of the Xiaomi Dual Zone Air Fryer 10L?
A: The Xiaomi Dual Zone Air Fryer 10L does not consume electricity in standby mode.

18. Q: Why is the food cooked according to the recipe of the Xiaomi Dual Zone Air Fryer 10L burnt?
A: Recipe time and temperature are for reference only.
The temperature and time can be adjusted according to the origin, size, shape and weight of the ingredients.

19. Q: How to turn on and off the Xiaomi Dual Zone Air Fryer 10L?
A: The Xiaomi Dual Zone Air Fryer 10L turn-on and off operation is as follows:
Turn on:
1. After the device is turned on, the buzzer beeps for a long time (500ms), all LED lights and digital tubes are fully lit for 1s, and all digital tubes and LED lights except the power button light are off, all fans and heating tubes are turned off, and the device enters the shutdown state;
2. After the power is turned on, press the power button to wake up the screen, and after the menu key selection is completed, press the pause button to start cooking.
Turn off:
1. After the power is turned on, the buzzer beeps for a long time (500ms), and the digital tubes and indicator are all lit for 1s and then go out. At this time, only the power button indicator is on;
2. In the shutdown state, the power button can be operated, and the other buttons are not operable, and all output ports are closed;
3. When the device enters the shutdown state, press the pause button to stop working during cooking, and press the power button to shut down directly.

20. Q: How many recipes does the Xiaomi Dual Zone Air Fryer 10L come with?
A: The Xiaomi Dual Zone Air Fryer 10L has 8 reference recipes.
Here are reference recipes on the Xiaomi Dual Zone Air Fryer 10L for your reference:

FoodCooking zoneRecommended amountTemperatureTime

Frozen French Fries

(1-4 servings)

Left Zone300-550g200°C21-23 minutes
Right Zone600-650g
Chicken WingsLeft Zone3-4200°C23-25 minutes
Right Zone5-6
Beef SteakLeft Zone1 pc (150-200g)200°C13-15 minutes
Right Zone2 pc (300-500g)
FishLeft Zone150-200g180°C14-16 minutes
Right Zone300-400g
VegetablesLeft Zone150-200g190°C7-9 minutes
Right Zone300-400g
PizzaLeft Zone100g160°C14-16 minutes
Right Zone200g
Homemade CupcakesLeft Zone35-50g160°C18-20 minutes
Right Zone35-50g
Dried FruitLeft Zone30-40g40°C5 hours
Right Zone50-70g

 

21. Q: How to adjust the temperature of the Xiaomi Dual Zone Air Fryer 10L?
A: After the Xiaomi Dual Zone Air Fryer 10L is powered on, touch the power button to wake up the screen, and tap the time ± button to adjust the temperature.

22. Q: What kind of food can be made with the Xiaomi Dual Zone Air Fryer 10L?
A: The Xiaomi Dual Zone Air Fryer 10L can pan-fry/deep-fry/roast/bake various delicacies (such as egg tarts, cakes, bread, cookies, dried fruits, chicken cutlets, chicken strips, chicken legs, steaks, ribs, baked sweet potatoes, french fries, grilled fish, sweet potatoes, vegetables, grilled skewers, and many other foods).

23. Q: Why are the fries not cooked in the Xiaomi Dual Zone Air Fryer 10L?
A: The reason why the fries in the Xiaomi Dual Zone Air Fryer 10L are not cooked is that fresh potatoes have a high starch content, the thickness of the cuts is different for each person, and the cooking time is also different.
If you choose fresh potatoes, it is recommended to soak them in water to remove the starch and drain them before cooking.
It is recommended to go to the supermarket to buy semi-finished French fries for cooking, the effect will be better.
Note:
When cooking French fries, you need to turn them over according to the instructions of the fryer to avoid uneven heating that will cause some parts to be burnt and some to be undercooked.

24. Q: Can the frying basket in the Xiaomi Dual Zone Air Fryer 10L be removed?
A: It is recommended to use a frying basket every time. The frying basket can heat the food more evenly and filter excess oil in the food.

25. Q: Can the 4 black silicones on the frying plate of the Xiaomi Dual Zone Air Fryer 10L be removed?
A: The 4 black silicones on the frying plate of the Xiaomi Dual Zone Air Fryer 10L can’t be removed. This is the foot pad of the frying plate, which is used to fix the frying plate. It is made of high-temperature resistant silicone material, which is non-toxic and harmless and can be used with confidence.

26. Q: Does the Xiaomi Dual Zone Air Fryer 10L need to be brushed with oil when using it?
A: If the ingredients themselves contain oil, such as meats, seafood, frozen fries, etc., they can be cooked to delicious perfection without the need for additional oil. If the ingredients do not contain oil, such as vegetables, fresh fries, etc., adding a spoonful of oil or brushing a layer of oil can achieve the same delicious taste as traditional deep-frying methods. Specific instructions can be provided along with recipe recommendations.

27. Q: What are the differences between the Xiaomi Dual Zone Air Fryer 10L and the oven?
A: For your reference, the differences between the Xiaomi Dual Zone Air Fryer 10L and the oven are as follows:
1. An air fryer can extract most of the oil from food, achieving a result that an oven cannot;
2. Air fryers cook food faster and heat up more quickly than ovens;
3. They operate on different heating principles. Ovens use heating elements in a sealed space, while air fryers utilize rapid air circulation to quickly heat and crisp food, producing similar delicious results to deep frying while extracting oils, making them healthier than oven cooking;
4. Air fryers consume less energy and require less cooking time compared to some ovens, enhancing efficiency and saving power;
5. Cleaning an air fryer is simple compared to an oven, which requires more effort;
6. Air fryers take up less space, are easier to clean, healthier, and more energy-efficient than ovens. 

28. Q: Does the Xiaomi Dual Zone Air Fryer 10L produce carcinogens when cooking food?
A: The Xiaomi Dual Zone Air Fryer 10L itself is made of materials that comply with food-grade and ROHS standards, and the product does not produce any other harmful substances. However, certain ingredients can produce acrylamide when heated at high temperatures, and acrylamide is a carcinogen.
Note:
Among common foods, French fries are one of the foods with the highest acrylamide content. According to statistics from the US FDA, the acrylamide content in fried or roasted French fries can range from 150 to 500 micrograms per kilogram, with some French fries reaching around 1000. Generally, common bread has only 200-300 micrograms per kilogram, and meat such as chicken nuggets has only around 30 micrograms per kilogram.

29. Q: Does the surface of the Xiaomi Dual Zone Air Fryer 10L get hot during operation?
A: The surface temperature of the Xiaomi Dual Zone Air Fryer 10L can rise to a maximum of about 70°C, which is normal. 

30. Q: Can the Xiaomi Dual Zone Air Fryer 10L automatically cut off power?
A: The Xiaomi Dual Zone Air Fryer 10L is equipped with a pot-pulling power-off function, allowing you to pull out the pot to check the food status. When returned, it resumes operation according to the original settings, and the timer will not stop running when the pot is pumped.
Note:
This design, known as "pot-pulling power-off," ensures safety by interrupting heating (disconnecting the high-voltage part).

31. Q: Can the Xiaomi Dual Zone Air Fryer 10L cook chestnuts?
A: The Xiaomi Dual Zone Air Fryer 10L can cook chestnuts, but each chestnut needs to be cut.

32. Q: Does the Xiaomi Dual Zone Air Fryer 10L need to be preheated?
A: There is no mandatory requirement, but when making baked goods, the effect will be better after preheating. Preheating is generally set to 200°C and runs with an empty pot for 3 to 5 minutes. 

33. Q: Can the Xiaomi Dual Zone Air Fryer 10L be used to heat dishes?
A: Foods such as fried food can be heated in the Xiaomi Dual Zone Air Fryer 10L. It is not recommended to use the air fryer to heat food with soup. When the air fryer is heated, it will produce high-speed hot air, which can easily cause the soup to splash out.

34. Q: How does the Xiaomi Dual Zone Air Fryer 10L work?
A: The Xiaomi Dual Zone Air Fryer 10L uses a high-speed hot air circulation system to quickly heat and puff food, thereby creating a crispy outside and tender inside texture similar to deep frying.

35. Q: What should I pay attention to when using the Xiaomi Dual Zone Air Fryer 10L?
A: For your reference, you need to pay attention to the following points when using the Xiaomi Dual Zone Air Fryer 10L:
1. Do not place this product in a place that is unbalanced, humid, or close to other fire or heat sources (make sure the distance between this product and fire or heat sources is ≥30cm);
2. Individuals lacking physical, sensory, or intellectual abilities, or those lacking experience and common sense, should not use this product without supervision or guidance;
3. It is prohibited to use power sources other than 220V~240V to avoid the risk of fire or electric shock;
4. Non-professional maintenance personnel are prohibited from unauthorized modification of the internal wiring of the air fryer;
5. Do not place any objects near the air outlet during the use of the air fryer to avoid affecting normal heat dissipation;
6. When using cookware with non-insulated handles, please be cautious of burns;
7. Do not use charcoal or similar fuels to heat the basket, fry basket, or grill;
8. Do not place the basket on other heat sources for heating, such as induction cookers or gas stoves;
9. Do not insert or unplug the power plug with wet hands to avoid electric shock;
10. Do not use loose or poorly connected power cords;
11. Do not let the power cord pass through sharp objects to avoid damaging the power cord;
12. Do not store any items in the air fryer, especially flammable, explosive, or corrosive items;
13. Avoid excessive twisting, bending, binding, or carrying heavy objects with the power cord to prevent core breakage or exposure;
14. The air fryer cannot be operated under the external timer or independent remote control system;
15. Do not allow children to operate the product alone. It should be placed out of reach of infants and young children;
16. Do not subject the product to strong impacts, heavy pressure, or sharp scratches to avoid injury or malfunction;
17. Do not modify, disassemble, or repair on your own to avoid the risk of fire, electric shock, and burns;
18. Immediately stop using the product in case of abnormalities or malfunctions to prevent fire, electric shock, and burns. 

36. Q: What are the usage environment requirements for the Xiaomi Dual Zone Air Fryer 10L?
A: For your reference, here are more details about the usage environment of the Xiaomi Dual Zone Air Fryer 10L:
1. Heat will cause damage, discoloration, and deformation of walls and furniture, so please keep it at least 30cm away from walls and furniture when using it;
2. If any abnormality or malfunction occurs in the air fryer, please stop using it immediately and unplug the power plug;
3. When using, attention should be paid to maintaining ventilation to ensure smooth heat dissipation;
4. The altitude range for the product to work is 0-2000 meters;
5. Ensure that the air inlet and outlet of the product are kept clear and not blocked by foreign objects to avoid overheating of parts and affecting use;
6. Please ground reliably. Poor grounding can cause electric shock and accidents. 

37. Q: Can I use tin foil or silicone paper in the Xiaomi Dual Zone Air Fryer 10L?
A: The no-flip cooking performance of the Xiaomi Dual Zone Air Fryer 10L benefits from efficient hot air convection. It is not recommended to use paper trays, foil, or other accessories that can obstruct airflow when loading ingredients. If the use of such items is required, ensure they are securely fixed in place.
Overloading the air fryer with ingredients can impede internal hot air circulation and compromise even heat distribution. For example, when cooking more than 500g of French fries, it is necessary to stir or shake the contents midway and adjust the cooking temperature as needed to achieve optimal results.

38. Q: What are the precautions after cooking with the Xiaomi Dual Zone Air Fryer 10L?
A: For your reference, here are more details about the precautions after cooking with the Xiaomi Dual Zone Air Fryer 10L:
1. After each use, please conduct regular inspections of the air inlet and outlet to ensure they are not blocked;
2. Avoid direct contact with the fryer basket with your hands during or immediately after use to prevent burns from high temperatures;
3. If the product experiences abnormalities or malfunctions, immediately stop using it, unplug the power plug, and have it repaired by a professional after the product has cooled down;
4. Do not insert pins, wires, or other objects into the holes of the air fryer to avoid electric shock or injury;
5. Avoid contact between the silicone parts on the air fryer and organic solvents or solutions with an alcohol content greater than 50%. 

39. Q: Does the Xiaomi Dual Zone Air Fryer 10L need cleaning and maintenance?
A: The Xiaomi Dual Zone Air Fryer 10L requires cleaning and maintenance.
The following precautions for your reference:
1. Ensure that the power cord plug is disconnected from the socket and wait for the air fryer to cool down before cleaning;
2. Do not immerse the air fryer in water or spray it with water;
3. Do not rinse the air fryer's air inlet and outlet with water;
4. Prevent liquids and foreign objects from entering the furnace to keep the furnace clean;
5. Do not use steam cleaners or hard objects such as wire balls for cleaning;
6. For oil stains, use a soft damp cloth dipped in neutral detergent to wipe and do not use bleach or corrosive liquids for cleaning;
7. When cleaning dust, use a soft dry cloth to wipe the air inlet and outlet, or use a soft brush or mini vacuum cleaner;
8. After cleaning, use a soft dry cloth to wipe the surface of the air fryer to ensure it remains dry;
9. If not used for a long time, unplug the power cord from the socket and provide moisture-proof, dust-proof, and insect-proof protection for the product. 

40. Q: How to clean and maintain the Xiaomi Dual Zone Air Fryer 10L?
A: Unplug the power cord before cleaning and maintaining the Xiaomi Dual Zone Air Fryer 10L, and wait for it to cool down to a safe temperature before proceeding. Please remove the basket from the air fryer when cleaning the air fryer.
1. Surface of the air fryer: The surface of the air fryer can be wiped with a dry, soft cloth or a sponge moistened with a neutral cleaning detergent;
2. Cavity: To remove stains from the inside of the air fryer, apply a suitable amount of detergent diluted in hot water to its surface and let it sit for about 10 minutes, then use a soft sponge moistened with water to wipe away the detergent residue;
3. Basket: Clean the air fryer after each use. The basket of the air fryer is coated, so do not use any steel wool or other abrasive cleaning materials to clean it, as they will damage the coating;
4. Frying plate and grill: Use a soft, cotton cloth or sponge moistened with neutral detergent to wipe it clean, then moisten it with water to wipe away the detergent residue.
Note:
The basket, the frying plate and grill can be separated and placed in the dishwasher for cleaning. However, the air fryer can neither be washed in water nor be cleaned in the dishwasher. 

41. Q: What should I do if dust enters the air inlet of the Xiaomi Dual Zone Air Fryer 10L?
A: The internal air circulation system structure of the Xiaomi Dual Zone Air Fryer 10L will try to prevent dust from falling into the food.

42. Q: Does the Xiaomi Dual Zone Air Fryer 10L make any noise?
A: The Xiaomi Dual Zone Air Fryer 10L will produce sound when used. The sound source is mainly generated by hot air circulation. This is a normal phenomenon and not a product quality problem. Please feel free to use it.
The noise of the Xiaomi Dual Zone Air Fryer 10L is about 50-60dB (A) when in use.
Note:
Please do not use third-party software on your mobile phone to test noise. Due to different environments and methods, the data may be inaccurate. This is normal.

43. Q: Why is there a large gap in the Xiaomi Dual Zone Air Fryer 10L basket after installation?
A: According to the Xiaomi Dual Zone Air Fryer 10L definition, leaving a gap is to avoid the phenomenon of difficulty in pushing and pulling when the basket is inserted into the air fryer, which does not affect the normal use of the product.

The basket related
1. Q: Will the coating of the basket of the Xiaomi Dual Zone Air Fryer 10L fall off when in use?
A: When using the Xiaomi Dual Zone Air Fryer 10L basket, as long as hard objects such as sharp objects and steel wire balls are not used, the coating will not fall off.

2. Q: What is the temperature resistance of the Xiaomi Dual Zone Air Fryer 10L basket?
A: The Xiaomi Dual Zone Air Fryer 10L basket has a temperature resistance of 230°C.

3. Q: Can the basket of the Xiaomi Dual Zone Air Fryer 10L be used on a gas stove?
A: No, the basket of the Xiaomi Dual Zone Air Fryer 10L is specially designed for air fryers and cannot be used on other open flame stoves. Uncontrollable open flame temperature will damage the non-stick coating. Please refer to the product manual for use.

4. Q: What is the material of the basket in the Xiaomi Dual Zone Air Fryer 10L?
A: The base material of the Xiaomi Dual Zone Air Fryer 10L basket is an aluminized sheet with a food-grade non-stick coating on the surface.

5. Q: Is the basket coating of the Xiaomi Dual Zone Air Fryer 10L safe?
A: The Xiaomi Dual Zone Air Fryer 10L basket coating complies with food hygiene standards, so please feel free to use it.

6. Q: Why is the bottom surface of the Xiaomi Dual Zone Air Fryer 10L basket scratched?
A: It is normal for the bottom surface of the Xiaomi Dual Zone Air Fryer 10L basket to have slight scratches or abrasions during use, indicating regular wear and tear. When pulling out the fryer basket, please handle it with care.

7. Q: Why can't both sides of the basket of the Xiaomi Dual Zone Air Fryer 10L be pushed in at the same time?
A: The Xiaomi Dual Zone Air Fryer 10L has a design where the fryer basket is locked in place using a combination of spring shafts and slide rails on both sides. The structural design ensures that the force is distributed evenly on both sides. However, during actual usage, there can be uneven force applied when pushing in the basket, causing one side to not fully lock into place. It is recommended to align the basket properly. Additionally, when you first get the new product, some components can feel slightly tight, but this sensation should diminish after several uses.

8. Q: Why does water leak during the cleaning of the Xiaomi Dual Zone Air Fryer 10L basket?
A: The Xiaomi Dual Zone Air Fryer 10L basket is designed with a non-sealed structure. During cleaning, water can enter internal gaps and naturally drain out. Ensure that the basket is completely dry and free of water residue before use and cleaning.

Troubleshooting
1. Q: Why is the Xiaomi Dual Zone Air Fryer 10L not powering on?
A: If the Xiaomi Dual Zone Air Fryer 10L doesn’t power on, please refer to the following troubleshooting steps:
1. Ensure the Xiaomi Dual Zone Air Fryer 10L is properly connected to a power source. Check that the power cord is fully inserted into a grounded outlet;
2. After confirming power connection, rotate the timer knob to initiate operation;
3. If the air fryer still fails to operate after following the above steps, it indicates a product malfunction. Please contact the after-sales service center.

2. Q: Why does the fan of the Xiaomi Dual Zone Air Fryer 10L not rotate?
A: If the fan of the Xiaomi Dual Zone Air Fryer 10L does not rotate, please refer to the following troubleshooting steps:
1. The fan blade of the Xiaomi Dual Zone Air Fryer 10L is stuck;
2. The motor is damaged or other components have a broken circuit. Please contact the after-sales service center.

3. Q: Why does the Xiaomi Dual Zone Air Fryer 10L emit white smoke?
A: If the Xiaomi Dual Zone Air Fryer 10L emits white smoke, please refer to the following troubleshooting steps:
1. When you fry ingredients containing more fat, there will be a lot of smoke, which is normal;
2. The Xiaomi Dual Zone Air Fryer 10L still contains grease residue from the previous cooking program. Ensure that you clean the air fryer after each cooking program.

4. Q: Why can't the basket be pushed into the Xiaomi Dual Zone Air Fryer 10L?
A: If the basket can’t be pushed into the Xiaomi Dual Zone Air Fryer 10L, please refer to the following troubleshooting steps:
1. There are too many ingredients in the Xiaomi Dual Zone Air Fryer 10L basket. Please ensure that the ingredients in the basket can’t exceed the maximum mark;
2. The basket is not properly inserted, and please insert the basket properly.

5. Q: What to do if the Xiaomi Dual Zone Air Fryer 10L encounters a malfunction during use?
A: If the Xiaomi Dual Zone Air Fryer 10L doesn’t work, please refer to the following troubleshooting steps:
1. The air fryer is not connected to a power supply. Please plug the power cord into a grounded electrical outlet;
2. The basket is not pushed into place. Please pull out the basket and push it back into place.
If the Xiaomi Dual Zone Air Fryer 10L screen shows E1, E2, please refer to the following troubleshooting steps:
1. Display shows E1: The sensor has a broken circuit;
2. Display shows E2: The sensor has a short circuit;
3. Please contact the after-sales service center.
If the fan of the Xiaomi Dual Zone Air Fryer 10L does not rotate, please refer to the following troubleshooting steps:
1. The fan blade is stuck;
2. The motor is damaged, or other components have a broken circuit;
3. Please contact the after-sales service center.
If the Xiaomi Dual Zone Air Fryer 10L emits white smoke, please refer to the following troubleshooting steps:
1. When you fry ingredients containing more fat, there will be a lot of smoke, which is normal;
2. The air fryer still contains grease residue from the previous cooking program. Ensure that you clean the air fryer after each cooking program.
If the basket can’t be pushed into the Xiaomi Dual Zone Air Fryer 10L, please refer to the following troubleshooting steps:
1. There are too many ingredients in the basket. Please ensure that the ingredients in the basket can’t exceed the maximum mark;
2. The basket is not properly inserted, and please insert the basket properly.

 

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